Guests say
Pillar Box House is a charming, characterful cottage that guests consistently praise for its spaciousness, quirky features, and well-equipped kitchen. The property is beautifully decorated, with cosy log fires and a popular hot tub, making it ideal for family gatherings and group getaways. Many appreciated the generous welcome hamper and thoughtful touches. While most found the house spotlessly clean, a few noted minor maintenance issues and occasional road noise. The location is convenient for exploring Norfolk, though some wished for more local information. Overall, guests enjoyed a memorable and comfortable stay in this delightful home.
The majority of guests found the property very clean and well-presented, with several describing it as spotlessly clean. However, a small number of reviews mentioned issues such as a leaking fridge, creaky floors, and one report of insufficient cleanliness and insect problems. The overall impression is very positive, with only isolated negative feedback.
Guests appreciated the cottage's location as a good base for exploring Norfolk and its proximity to Norwich and the Broads. Some noted the convenience for local walks and towns, though a few mentioned road noise and limited walking routes nearby. Overall, the location is seen as attractive and practical for visitors.
The house is frequently described as spacious, cosy, and comfortable, with particular praise for the beds, lounges, and overall atmosphere. Some guests mentioned low ceilings and creaky floors, but these were generally seen as adding character rather than detracting from comfort. A few noted that the bathrooms could be improved for larger groups.
Facilities such as the hot tub, well-equipped kitchen, and log fires were highly valued by guests. The property is described as having everything needed for a home-from-home experience. Minor issues included occasional maintenance problems (e.g., hot tub reset, lighting, fridge leak) and a desire for more clear workspace in the kitchen. Overall, facilities are a strong point.
Many guests highlighted the generous welcome hamper and thoughtful touches such as treats for dogs, cakes, and Christmas decorations. These gestures were greatly appreciated, though it should be noted that such gifts are not guaranteed for every stay.
About this property
Pillar Box House is a timber-framed property tucked away in the hamlet of Hackford in the mid Norfolk countryside. With a characterful wooden beamed living area and inglenook fireplace, the property also has its own hot tub in the secluded cottage garden.
Pillar Box House is a large, detached and striking, three-storey pink house, oozing style and character. Perfect for groups of friends or a larger family or two, this delightful abode is located in the rural Norfolk village, yet within easy reach of pubs, shops, and the coast and beaches too.
Named after the red post box in one of its walls, the character doesn’t stop there. With a commanding reception hall, inglenook fireplace, wooden floors and timbered beamed ceilings throughout, the property is beautifully furnished and styled to an exceptionally high standard. This stunning property as voted Best Holiday Cottage in the East by the Eastern Daily Press in 2022.
Enter into the beautiful reception hall leading to a spacious beamed sitting room with inglenook fireplace and cosy open fire, and a television. There are two further televisions, one in the library/snug with Apple TV; and another in the luxury master suite, which occupies the entire second floor. The kitchen and dining area are particularly spacious and well-equipped and perfect for entertaining and complemented by the wood burning stove.
In all there are four bedrooms; the master king-size suite with en-suite shower room, two double bedrooms and a twin bedroom along with a family bathroom. Smaller groups of four guests are also now able to enjoy Pillar Box House with use of just two of the bedrooms, please see separate listing for details.
Outside, the property has a private fully-enclosed garden and separate side garden with lawn. The hot tub in the garden is the ideal way to relax after a day spent exploring the area, the water is changed before the arrival of each guest, so it may be a little cooler than normal if you want to take the plunge as soon as you arrive, but soon warms up!
Additional Information:
Children and infants (in own travel cots) welcome.
Three well-behaved dogs welcome (small additional charge).
Due to the nature of this property there are some low beams and a low door-way from the kitchen to the sitting room.
Two baskets of firewood, some fire lighters and kindling are provided.
Pillar Box House has a hot tub which can be used by guests over the age of 18 years old.
There are two traditional Norfolk Winder Staircases offering a second access to two of the bedrooms however there is a main staircase to both the first floor and second floor, and the steep Norfolk Winder Staircases do not need to be used to access any of the rooms if preferred.
A spa by car mobile beauty, pamper party service by Perfect Pamper is available to book during your stay, an ideal accompaniment to have when relaxing in the hot tub. Dining experiences and an afternoon tea can also be available to book during your stay. This service must be booked directly through your host. Please call 01386 701177 and speak to a Bookings Advisor for further details.
For special celebrations, balloon decorations can be ordered directly through Party Balloons Norwich. Please quote 'Pillar Box House' and on receipt of your order, Party Balloons Norwich will contact the owners directly to arrange a mutual time to deliver the balloons to the house prior to your arrival.
Reviews (33)
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Confirmed Guest
The house is charming, a bit quirky, beautifully furnished, well-equipped and a really fun, cosy place to stay. We appreciated the lovely Christmas decorations and hamper too. It was ideal for our stay and we al loved it. The only reason it didn't get a 5* was because of the road immediately by the house, although to be honest it didn't adversely affect us. It might well do so in summer, or if you have young children. I thoroughly recommend the house for 6 - it might be a little tight for 8 people, especially for bathrooms. Thank you so much for a truly great break.
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Confirmed Guest
A wonderfully quirky house full of character. We stayed with 4 couples and it was great to have so many double beds and the space was plenty big enough. A great base for exploring the area.
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Confirmed Guest
Beautiful house which has plenty of room for our family - three generations and dogs! Lovely touches and extras, for example there was blueberry muffins which were lovely. Well equipped so home from home really. It does need some TLC and the flooring is very creaky but it didn’t put us off. Definitely visit again.