Guests say
The Old Windmill in Kirkbymoorside offers a unique and charming stay, with guests praising its quietness, outstanding views, and well-equipped facilities. The property's quirkiness and decor are appreciated, alongside its proximity to local amenities and natural attractions. While some guests encountered issues with cleanliness and parking, the overall experience is celebrated for its comfort and character.
Most reviews do not mention cleanliness issues, suggesting satisfactory conditions. However, one detailed negative review significantly impacts the score, describing cobwebs, spiders, and a need for a deep clean.
The location is highly praised for its rural feel, convenience, and access to local shops and natural attractions. The only drawback mentioned is the challenging parking access, which slightly lowers the score.
Guests find the property comfortable, with a well-presented lounge and cosy bedrooms. The unique structure adds to the comfort level, although one mention of a narrow shower door is noted.
Facilities are generally regarded as excellent, with a well-equipped kitchen and additional amenities. However, the need for maintenance due to the spider issue and a comment on the tricky access drive slightly reduces the score.
While a welcome pack is mentioned positively in one review, there are not enough references to thoughtfulness or gifts to accurately score this category. It is important to note that such gifts are not guaranteed.
About this property
A truly unique property for a very comfortable stay in the heart of Kirkbymoorside a very traditional market town in North York Moors and only a short drive to the bustling historic town of Helmsley.
A truly unique property being a converted Windmill a great space to enjoy a memorable holiday in North Yorkshire. Surrounded by great countryside for long walks and some lovely traditional pubs on your doorstep. With the historic town of Helmsley only a short drive away.
* Size: 3 bedroom, sleeps 4. * Nearest pub: 0.55 mile.* Nearest amenities: 0.55 mile.* Pets: 2 well behaved dog welcome, additional charge will be applied. * Short breaks: Accepted all year round.* Smoking: No smoking allowed.* Rooms: Lounge, kitchen/diner, 3 bedroom, 1 shower room.* Beds: A king size bed 1 single and a day bed which converts to a twin .* Luxuries: Unlimited WiFi, Smart TV with Netflix, BT Sport, ITV Hub, I Player etc.* General: Gas central heating* Utilities: An electric built-in oven and grill, electric ceramic hob, fridge freezer, microwave.* Standard: Kettle, toaster, iron and ironing board.* Other: Bed linen and towels included.* Layout: Property is over 5 floors.* Parking: 1 Medium sized car at the side of the Windmill, the drive is shared with the adjoining property. More parking is on road on a first come first served basis.* Mobility: Should there be any specific health or mobility difficulties which may affect a party member, this must be pointed out at the initial reservation stage so that the suitability of the property can be assessed.
You may need to pay an Accidental Damage Deposit or Accidental Damage Deposit Waiver for this property. Where applicable we will contact you in good time before your holiday with further details and to take payment.
Reviews (14)
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Mr Kemp
Real treat to stay in such an unusual building in a great location.
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Mr Churchill
It's very unique and a lot of fun. Great for getting your daily step count in.
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Mr Blackburn
Great for spider lovers. 0 stars. We booked the Old Windmill for our daughter's birthday. She picked it as it showed pictures of a cute top bedroom with lots of character. We arrived on Friday evening and started to notice a lot of cobwebs and some dead insects. When we went to the top bedroom, there were a few spiders and thick dirty cobwebs around the roof dome. I hoovered the ceiling the best I could, but she decided she couldn't sleep in there. In the morning I took a lot of photos and sent them to the owner. This included a dirty oven, fridge, lots of spiders, webs and towels that smelt musty/damp. 30 photos in all. The owner arranged for a cleaner to come while we were out, to clean and replace some towels. We came back in the evening and we could see that the cleaner had done something, but it really needs a deep spring clean. It feels like it's been shut up for a while and the spiders have been allowed to move in and spread out. The webs are quite dusty, so have been there for a while. Many webs and spiders were still there, so we decided we wanted to move and leave early. The replacement towels didn't really seem much better either. I messaged the owner Saturday evening to say we were wanting to leave early, asking for some level of a refund. Having not heard from the owner, we packed up and left the property on Sunday morning. I tried calling the owner at 10.00am, but couldn't get ahold of them. The owner messaged me to ask me to sort things out directly with Original Cottages, which was a bit annoying. So I called and it was agreed in principle that we wouldn't be charged for the Sunday night, but no agreement was made for any good will for our disappointing experience. I was called back to say that the owner had agreed to not charge for the Sunday night, but nothing in terms of good will. So I set about booking a last minute hotel. So, spending a good portion of my few days away, taking photos, messaging and calling people and arranging replacement accomodation - whilst staying in a place full of webs and spiders isn't good value. When making a formal complaint to Original Cottages, they said they couldn't do anything as they are only the agent and do not manage the property. So not a great experience using Original Cottages for the first time. Recommend to avoid both to be honest.