About this property
Novotel London Waterloo is located in the heart of London, just a few steps from the banks of the River Thames and a short walk from the Westminster Palace. The hotel has a fitness centre and secure on-site parking.
Accommodation
Parking
Restaurant
Pets allowed
Room service
Meeting/banquet facilities
Bar
24-hour front desk
Sauna
Fitness centre
Non-smoking rooms
Business centre
Laundry
Dry cleaning
Facilities for disabled guests
Family rooms
Breakfast in the room
Ironing service
Internet services
Lift
Express check-in/check-out
Safety deposit box
Currency exchange
Children's playground
Soundproof rooms
Hammam
Heating
Fax/photocopying
Luggage storage
WiFi
Free WiFi
Non-smoking throughout
Air conditioning
Designated smoking area
Snack bar
Concierge service
Special diet menus (on request)
Lockers
Daily housekeeping
Parking on site
Private parking
WiFi available in all areas
Kid meals
Kid-friendly buffet
Accessible parking
Wine/champagne
Fruits
Strollers
Coffee house on site
Steam room
Spa lounge/relaxation area
Fitness
Fitness/spa locker rooms
24-hour security
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers
Bicycle rental
Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Physical distancing in dining areas
Food can be delivered to guest accommodation
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas
Property is cleaned by professional cleaning companies
All plates, cutlery, glasses and other tableware have been sanitized
Guests have the option to cancel any cleaning services for their accommodation during their stay
Breakfast takeaway containers
Delivered food is securely covered
Access to health care professionals
Thermometers for guests provided by property
Face masks for guests available