About this property
Set in picturesque Brockenhurst, in the heart of the New Forest, this spa hotel offers luxury accommodation, 2 AA Rosette award-winning cuisine and a gym with a swimming pool.
Accommodation
Parking
Restaurant
Room service
Meeting/banquet facilities
Bar
24-hour front desk
Sauna
Fitness centre
Golf course (within 3 km)
Garden
Terrace
Non-smoking rooms
Dry cleaning
Facilities for disabled guests
Breakfast in the room
Free parking
Internet services
Lift
Express check-in/check-out
Safety deposit box
Spa and wellness centre
Massage
Hot tub/Jacuzzi
Hiking
Packed lunches
Cycling
Hammam
Heating
Fax/photocopying
Horse riding
Luggage storage
WiFi
Indoor pool
Free WiFi
Non-smoking throughout
Air conditioning
Sun terrace
Indoor pool (all year)
Concierge service
Special diet menus (on request)
Parking on site
WiFi available in all areas
Wheelchair accessible
Toilet with grab rails
Wine/champagne
Outdoor furniture
Spa facilities
Steam room
Spa lounge/relaxation area
Spa/wellness packages
Fitness
Fitness classes
Fitness/spa locker rooms
Swimming pool
Shuttle service
Swimming Pool
Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Physical distancing in dining areas
Food can be delivered to guest accommodation
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Mobile app for room service
Screens or physical barriers placed between staff and guests in appropriate areas
All plates, cutlery, glasses and other tableware have been sanitized
Guests have the option to cancel any cleaning services for their accommodation during their stay
Delivered food is securely covered
Access to health care professionals
Thermometers for guests provided by property
Face masks for guests available