Guests say
The cottage has received mixed feedback, with guests appreciating its well-equipped kitchen, spacious garden, and suitability for children. The location is appreciated for its countryside charm, though some concerns about road noise were noted. While some guests found the cottage cosy and clean, others reported issues with cleanliness and maintenance that impacted their stay.
Several reviews mention cleanliness issues such as cobwebs, dirty cutlery, and unclean surfaces. There are also reports of a dirty high chair and oven trays, indicating a need for improvement in this area.
The cottage is situated in a lovely countryside area, which is appreciated by guests. However, some guests expressed concerns about the proximity to busy roads, which affected their peace and quiet.
Guests have found the cottage to be cosy and the garden spacious. However, there are negative comments about uncomfortable sofas and the bed arrangement, suggesting that comfort could be enhanced.
The property is well-equipped, particularly the kitchen, but there are several reports of maintenance issues such as a rusty shower caddy, broken door handles, and inadequate hot water supply.
There is no mention of gifts or special touches that would indicate thoughtfulness from the property owners. Therefore, this category cannot be scored.
About this property
Kelsall 1 mile. A delightful, end-terrace brick cottage, opposite the owner's well-established equestrian centre in a superb location for exploring Delamere Forest, just one mile from the picturesque village of Kelsall in the heart of the Cheshire. Stylishly furnished throughout to provide a charming holiday home, this is an ideal base for a get-together with friends, or for families wanting to take on the Sandstone Trail, which passes within 600 yards of the doorstep. Entering the sitting room from the front porch, you will feel warm and welcomed straight away, with a woodburning stove offering a character feature to gather around in the evening.
The dining room has a tiled floor and leads into the modern, fitted kitchen, which has been equipped with everything you will need for an enjoyable stay. The bedrooms are laid out over the first and second floors, offering bunks, a double bed, and a mezzanine double bedroom on the second floor. There is also a family bathroom on the first floor offering a bath with a hand-held shower, plus a separate rainfall shower cubicle. Outside, the gardens are spacious and mainly lawned, providing a great play area for the kids or an area to sit out in the sunshine. The pretty village of Kelsall can be easily reached, with four popular pubs serving quality food and several village stores providing all you could need for your holiday.
Many scenic walks and cycle routes can be enjoyed in the vicinity, making this cottage near Kelsall perfect for a relaxing break, at any time of year. Note: This property is next to Ref. 19660, together they sleep 12.
The village of Kelsall is on the edge of the Cheshire Plains, near the Sandstone Trail and Delamere Forest. The village offers two historic churches, village stores, farm shops and excellent pubs. Chester is 8 miles away boasting excellent shopping on the famous 'Rows', lovely walks on the Roman Walls, the River Dee, Grosvenor Park and famous racecourse.
Accommodation
Over three floors.
Three bedrooms: 1 x second floor mezzanine double, 1 x first floor double, 1 x adult bunks.
Bathroom with bath, hand-held shower, separate shower, basin and WC.
Kitchen.
Dining room.
Sitting room with woodburning stove.
Oil central heating with woodburning stove.
Electric oven, ceramic hob, microwave, fridge, freezer, washer/dryer, TV with Freeview, DVD, WiFi.
Fuel, power and starter pack of logs for stove included in rent.
Bed linen and towels included in rent.
Cot, highchair and stairgate.
Off road parking for 2 cars.
Bike storage.
Front and rear enclosed lawned gardens with patio and furniture.
Sorry, no pets and no smoking.
Shop 1 mile, pub approx 20 mins walk.
Note: Property located between two main roads, so some traffic noise will be heard.
Note: Check-out 9.30am.
Reviews (28)
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Sharon
When we went to reception at Kelsall we informed them we were staying at the lodge and the reception replied âgood luckâ. We should have known then that the venue was not to be as expected and they knew of issue with the lodge. On entrance the lodge smelt fusty. The main room only had seating for 4 people, 2 2 man sofas meaning our group could not sit all in the room at the same time. The kitchen was inadequate for 6 also not enough mugs or glasses the kitchen oven was unclean and no room for the bin which blocked the back door. The knobs on the extractor fan were all broken so you did not know what you was using. Towels were in each room these were old faded and like drying with sand paper. The top bedroom had 1 massive crack across the ceiling were you sleep and a massive hole on the other wall. The bath tap dropped all night. The bathroom door not only did not have a lock on also would not close meaning you had to put something to hold the door shut. The outside seating had 1 plastic chair round an unsafe round table and items from the previous people was left behind in the twin bedroom. In all a very unhappy and disappointing venue. I have emailed Sykes regarding this problem and had no reply will not be using Sykes again.
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Leigh
On arrival we were told that there was a slight odor to the property but to open the windows and it will go. This was so very wrong. The smell of leaking fuel was unbearable! There was an active oil leak somewhere on the heating system and two of the guys had painful headaches after the first night from the smell. It turned out the owner was aware of this leak and was happy to allow people to stay overnight anyway, regardless of the risk of fire hazard and obvious risk to human health and life. The leak was fixed lunchtime on the 2nd day. But still it was awful and understandably no one wanted to stay there. On the second night we were offered use of a caravan across the road but it was only 2 bedroom. We took this opportunity but couldn't all stay. At 10pm we realised there was no running water to the caravan which meant no shower or toilet could be used. On the Sunday I went to speak with the owner (Phil) to discuss the issues we had experienced. Phil was instantly angry. I explained about some of the party experiencing headaches, he said he didn't believe them and they were lying. He said we simply needed to close the kitchen door, very inaccurate and untrue as it was unbearable! He said we were idiots if we needed to be told to close the kitchen internal door! I explained about the issues with water in the caravan and he wasn't prepared to accept that it wasn't right and it was an easy fix. At 10pm we weren't going to start running round searching for a tap! It was down to him to ensure the accommodation was fit for purpose. He then exploded, started shouting refusing to listen and stormed off slamming a door, with all his staff bearing witness!! It was absolutely disgusting behavior and unbelievable that he treats customers or anyone in this manner!! I saw Phil again later on and asked for an apology and he refused to be any part of it whilst calling me names about how I speak. WARNING! Do not even consider staying at this property!! On a side note, his team are really lovely and work really hard to ensure things run smoothly, often fixing Phil's furious explosions! It seems this is a frequent act.
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Amy
The only comment I would make is that there was an extremely strong smell of diesel in the cottage, which we reported and they did look into.