Guests say
Chi Gwynn in Newquay, Cornwall, is a spacious and well-equipped cottage with beautiful views, secure gardens for pets, and a convenient location close to the beach and local amenities. While guests appreciate the modern amenities and the property's potential, several reviews highlight issues with cleanliness and maintenance that need addressing.
Cleanliness is a significant concern among reviewers, with multiple reports of dust, cobwebs, dirty floors, and pet hair. Some guests found the property not cleaned to a satisfactory standard upon arrival, affecting their overall experience.
The property's location is highly praised, being in a quiet area with easy access to local pubs, shops, and the beach. The proximity to coastal walks and Newquay adds to its appeal.
The house is described as spacious and comfortable, with ample space for large groups and dogs. However, some guests' comfort was marred by cleanliness issues.
Facilities like high-end appliances, a Jacuzzi, and secure gardens are appreciated, but there are repeated mentions of maintenance issues such as a non-working hot tub, broken appliances, and lack of cleanliness in the hot tub.
There is no mention of gifts or special touches that would indicate thoughtfulness from the owner towards the guests, so it is not possible to provide a score for this category.
About this property
With seaviews and resting on the beautiful Halwyn Meadows estate in the heart of Crantock is Chi Gwynn, a contemporary family holiday home sleeping eight guests in four bedrooms. Settled in a perfect location just a short walk from the beach and close to the amenities of Crantock and Newquay, Chi Gwynn offers stylish and modern accommodation in Cornwall. Step inside this detached dwelling and first discover the sitting room, furnished with a beautiful blue velvet corner sofa and a Smart TV, you can relax in here with a favourite film playing, while the children play in the snug across the hall, complete with plenty of games and books to enjoy. Come together with the group in the open-plan living space, a large, bright area with a large fitted kitchen to one end, a dining table in the centre, and a sumptuous sitting area to the other side, with patio doors out to the lovely enclosed garden. The sleek grey kitchen is equipped with every appliance you could need, while the adjoining utility room houses the washing machine and tumble dryer. Relax in the large garden, perfect for unwinding at the end of an action-packed day. Take the stairs up to the first floor to discover four wonderful bedrooms, with two twin bedrooms and two super-king-size bedrooms, the master boasting an en-suite shower room and a Juliet balcony with gorgeous countryside views. Freshen up in the family bathroom, complete with a bath and overhead shower, great for families with children. The shops and pubs of Crantock are just a short stroll away, with Crantock Beach lying just under a mile from the property, boasting a wealth of wildlife and golden sands, great for surfing and sandcastles! Set off on an exploration of the coast along the South West Coast Path, taking a picnic along with you so you can stop at one of the many scenic spots for lunch with a view, coming upon the West Pentire Peninsula, the tiny Poly Joke Beach, Kelsey Head overlooking The Chick Island and down to Holywell Dunes and St Cuthbert's Cave. Venture over to Newquay for some exciting family days out visiting the fascinating Blue Reef Aquarium home to some exotic underwater creatures with an underwater tunnel to walk through, or Newquay Zoo with even more animal encounters to enjoy! The town of Newquay is great for adults too with a host of bars and pubs to enjoy within the lively nightlife scene, along with plenty of well-established restaurants. Surfers can look forward to being nearby to the surfing hotspot off Fistral Beach, known for the epic surf coming in from the Cribbar Reef. Newquay has several more beautiful beaches, a golf course and a boating lake, with surrounding attractions further inland too like Lappa Valley and Trerice manor house.
Crantock is a village resting in Cornwall, lying south across the River Gannel from Newquay. The village is a delightful holiday base thanks to the beautiful beach backed by dunes and selection of amenities including shops, several pubs and some cafés. The South West Coast Path is within easy reach while the bustling town of Newquay, known for being a surfing hotspot, boasts plenty of attractions like Newquay Zoo, Blue Reef Aquarium and the epic Fistral Beach.
Accommodation
This property requires a minimum of a 3 night stay.
Four bedrooms: 1 x super-king-size with Juliet balcony and en-suite walk-in shower, basin, heated towel rail and WC, 1 x super-king-size, 2 x twin (can be super king on request).
Bathroom with bath, shower over, basin, heated towel rail and WC.
Cloakroom with basin and WC.
Open-plan living space with kitchen, dining area and sitting area.
Utility room.
Sitting room.
Snug
Electric underfloor heating.
Electric oven, electric hob, instant ht water tap, microwave, fridge/freezer, wine fridge, washing machine, tumble dryer, dishwasher, 2 x Smart TVs, WiFi, selection of books and games.
Highchair, and stairgates available.
Travel cot available on request, cot linen is not provided.
Fuel and power included in rent.
Bed linen and towels included in rent.
Off-road parking.
Enclosed rear garden with lawn, patio, and seating.
Hot tub newly installed into the property - photographs to follow.
2 Well-behaved dogs welcome.
No smoking.
Shop 0.2 miles, pub 0.3 miles.
Please note: no stag party, hen or similar.
Please note - the hot tub can take up to 8 hours to heat up
Reviews (11)
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Darren
It's situated in a quiet road, within walking distance to the pub and beach, it's very secluded with the back garden backing onto fields and you can just about see the sea from the bedroom windows. But there are a few things that need addressing which you can see from other peoples comments this year. The property for us was clean, apart from the hot tub which we're not sure was emptied before our arrival. We arrived just after 3pm and it was already at 40 degrees so from the previous checkout at 10am that is very quick to get it up to temperature. There were scum marks around two of the headrests which we cleaned ourselves but over the week the whole tub started to look dirty and you could clearly see where I had drawn lines in it. I would query the chemical levels and certainly nobody came back to check it during our stay. The hot tap in the kitchen definitely doesn't work, we could only get cold water out of it and then we noticed a big puddle from the unit in the cupboard underneath the sink so stopped using it and used the kettle instead. And the rubbish bin was completely full when we arrived, we put the bin out as requested but it wasn't collected so we had to leave all our rubbish in a bag in the utility. The owner has responded and addressed comments throughout the year which is good and I think if they give it some love over the winter and make it feel a bit more homely then it could be great. We would consider it again but only once the scores & comments have improved.
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Amy
It had not been cleaned on time for our arrival, could not go back to property until 20:30 as it was being âcleanedâ. I ended up washing bedding myself as the beds were covered in hair and pillows had make up on. Carpets had not been hoovered. Hot tub couldnât be used as it was in eco and not heating so we lost 2 days of hot tub use. It is a shame that such a beautiful property is not being used to its potential. We did not even have an apology from the owner just her saying âmy systems never wrongâ, well in this case, I believe it very well was. We were very disappointed and will not be returning to this property.
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Eva
The house was clean and comfortable with plenty of space for six adults and the dogs. Only niggle is lack of facilities for recycling and no advice about where we could take it - this i suspect is to do with the council and not the owner! Would love to book Chi Gwynn again and would recommend