Guests say
Axbridge Lodge Premier in Cheddar offers a private and scenic location with friendly staff. Guests appreciate the spacious lodges, comfortable beds, and the addition of a hot tub, though some found the hot tub's condition varied. While the lodge's cleanliness and maintenance received mixed reviews, with some guests noting a need for refurbishment and deeper cleaning, the overall experience for many was positive, with intentions to rebook or recommend.
Cleanliness was a concern for several guests, with reports of mould, stained carpets, and unclean kitchen appliances. However, some guests found their lodge to be very clean, indicating inconsistency in cleaning standards.
The location is highly praised for its amazing and private setting. It is situated close to the village of Cheddar, with guests enjoying the surrounding area and the convenience of local amenities.
Guests found the beds comfortable and the lodges spacious. However, some noted that the furniture, particularly sofas, were worn and uncomfortable, and mattresses varied in firmness.
Facilities like the hot tub and kitchen equipment were appreciated, but there were several reports of maintenance issues such as damaged flooring, mould, and appliances needing repair or replacement.
There is no mention of gifts or special thoughtful touches in the reviews provided, so it is not possible to assess this category.
About this property
Contemporary and spacious, this lodge has a master double bedroom, with a contemporary styled en suite shower, and two twin. Completing the accommodation is a family bathroom with bath and a stylish open-plan living space. Enjoy eating together in the dining area after rustling up a meal in the large contemporary kitchen, then relax in the living area, or, if the weather’s fine, head to the spacious decking area to eat al fresco and then survey the views from the hot tub. Perfect for a break with family or friends. Pets allowed in selected accommodation only.
Images are representative and may not be the specific accommodation assigned on booking.. Set on the slopes of the Mendip Hills and commanding spectacular views of the Somerset countryside, Cheddar Woods Resort & Spa has everything you could wish for an amazing stay. Whether you plan to enjoy an active holiday, or gently relax in a luxury lodge getaway within an area rich in natural beauty, the option is yours! As part of the Go Active collection, you can enjoy swimming, climbing and football on-site, or let the stress melt away by indulging in the 5* luxury spa or your own private hot tub, when you book from the Premier range at Cheddar Woods.
Be sure to visit the nearby Cheddar village, the birthplace of the famous Cheddar Cheese which has been made here since the 12th century, then retreat to the Bath Arms Inn or Lion Rock Tearooms for a spot of refreshment. Just 5 miles away are the Mendip Hills, a stunning landscape of limestone outcrops and gorges, and a taster for the amazing Cheddar Gorge (20 miles) which can be easily reached for a fantastic day out exploring above and below ground. Or visit Wookey Hole (8 miles) a real treat for all the family exploring its natural cave system and other attractions.
Brean Down (13 miles) beckons with beautiful beaches for a day by the sea, and a visit to the area would not be complete without visiting the legendary Glastonbury Tor (15 miles), England’s smallest city of Wells and its Gothic cathedral, or the Roman baths in the beautiful city of Bath (25 miles).. Set on the slopes of the Mendip Hills and commanding spectacular views of the Somerset countryside, Cheddar Woods Resort & Spa has everything you could wish for an amazing stay. Whether you plan to enjoy an active holiday, or gently relax in a luxury lodge getaway within an area rich in natural beauty, the option is yours! As part of the Go Active collection, you can enjoy swimming, climbing and football on-site, or let the stress melt away by indulging in the 5* luxury spa or your own private hot tub, when you book from the Premier range at Cheddar Woods.
Be sure to visit the nearby Cheddar village, the birthplace of the famous Cheddar Cheese which has been made here since the 12th century, then retreat to the Bath Arms Inn or Lion Rock Tearooms for a spot of refreshment. Just 5 miles away are the Mendip Hills, a stunning landscape of limestone outcrops and gorges, and a taster for the amazing Cheddar Gorge (20 miles) which can be easily reached for a fantastic day out exploring above and below ground. Or visit Wookey Hole (8 miles) a real treat for all the family exploring its natural cave system and other attractions.
Brean Down (13 miles) beckons with beautiful beaches for a day by the sea, and a visit to the area would not be complete without visiting the legendary Glastonbury Tor (15 miles), England’s smallest city of Wells and its Gothic cathedral, or the Roman baths in the beautiful city of Bath (25 miles).. Including windsurfing, sailing, canoeing and kayaking.
Walks and cycle trails criss-cross the glorious grounds, while climbing and caving are available nearby. Exploring Somerset’s wealth of picturesque towns and charming villages by foot, horse or bike is a must!. Indoor heated pool including separate children’s pool
Sauna and steam room
Eden Spa with Aromatherapy Associates® and Dermalogica® treatments* - advance booking recommended (over 16s only)
The Bistro at Cheddar Woods Bar and Restaurant - advance booking recommended
Pizza Alfresco (Mar-Aug) - traditional outdoor log burning pizza oven
Majestic
Wi-Fi access (restrictions apply)
Sea Scooters*††
Pool party
Climbing Wall*††
Panna Soccer*
Dinosaur Discovery
Go Juniors (3-7s activity programme)*
Pool table*††
Outdoor adventure play area
Shop
Aeroball*††
Off road adventure*††(either on or off site). Opening times and dates of the on site facilities will vary throughout the year, without prior notice.
Facilities open all year round (reduced hours for Christmas and New Year). Some activities are weather dependant. *Charges apply.
The pool will be closed between 6th January and 10th February 2025.
Due to the popularity of Go Activities and the spa, advance booking is recommended.
††Age restrictions may apply to activities
Pets: There are now some pet friendly lodges in this class, if you wish to request a pet free lodge please telephone us to make your booking.
Hot tub: Please be aware the hot tub may not be up to temperature when you first arrive due to water change and maintenance.
Arrival Information: Darwin Escapes check-in’s are available from 16:00. If you are likely to arrive later than 18:00, please call our resort reception team on 01934 742 610 to let them know. Check in for selected accommodation is from 14:00, please see your booking confirmation of our check in time.
Departure Information: Check out time is at 10:00am on the day of your departure. Darwin Escapes kindly ask that you leave your accommodation as you found it.
Hot Tub Information: Please note due to water change and maintenance your hot tub may not be up to the correct temperature when you first arrive. By using the hot tub you are agreeing to Darwin Escapes’ terms and conditions, and agreeing that you have read their hot tub safety information, found here.
Travel cot hire: You can request a travel cot on your booking. Please note, there is no bedding provided and the mattresses are folding, thin and firm and is provided by manufacturer. We require you to follow the safety instructions, which state not to use a secondary mattress or any padded bedding such as pillows or quilts. You must bring your own bedding (e.g infant sleep bags). Please contact reception for mattress dimensions should you require. For further information on safe sleeping in travel cots please refer to information available from sites such as the Lullaby Trust. Important travel COT information Manufacturers instructions are provided at the point of issue and cots are cleaned in line with these after each use. Please also be aware that travel cots may not fit in double/master bedrooms in selected units, please call reception on 01934 742610 for more information if a cot is needed.
Pets: Please make sure that you have included your pet in your booking. If your pet is not included, Darwin Escapes will either relocate you to a pet-friendly lodge, if there is one available, or holds the right to refuse access to the resort. You may be liable for any charges incurred.
Resort Facilities: Cheddar Woods’ facilities are currently working at a reduced capacity and pre-booking for any activities, treatments or food at the restaurant is essential. Please book by calling the resort reception on 01934 742 610. The gym can be used by people over 16 years old only. You can access the gym by visiting reception, you may be asked for a fully refundable deposit.
Bathrobes: Bathrobes are available to hire for £5.00 per bathrobe. Please note: Bathrobes are only available on a request basis when you arrive at the park.
Additional Information: Please note that Mendip 3 and Mendip 3 Premier lodges are not suitable for a party of 6 adults. They can accommodate 4 adults and 2 children. You will be asked for your car registration number upon arrival for Cheddar Woods’ security barrier system. Please read Darwin Escapes’ park rules found here.
Group Bookings/Party Types: A security deposit may be requested on arrival (subject to prior approval).
No work parties: No work vehicles or workwear will be permitted on-site. Un-authorised work parties will not be allowed to stay.
Please note any guests under the age of 18 need to be accompanied by a parent or legal guardian.
Arrival Information:
Check-in is available from 16:00. Check in is from 14:00 in selected accommodation, please see your booking confirmation to confirm this. To make your check in as smooth, quick and easy as possible, we’d like to request you call ahead for specific arrival information and to inform our reception team of your car registration number in advance of your arrival, particularly if you’re arriving outside of normal working hours. Please contact the resort reception on 01934 742 610.
Hire of Travel Cots:
You will need to supply your own cot mattress and bedding as this is not included in the hire of travel cots. Travel cots do not fit in any of the double/master bedrooms of the following accommodation; Mendip 2, Mendip 2 Premier, Mendip 3, Mendip 3 Premier, Burrington, Burrington Premier, Allerton Premier, Langford, Langford Premier, Wedmore, Wedmore Premier.
Hot Tubs in Premier Accommodation:
Please be aware the hot tub may not be up to temperature when you first arrive due to water change and maintenance.
Additional Information:
Please note on arrival at the resort you will be asked for your car registration number and also the ages of your party members for our swimming pool regulations. Also the Mendip 3 and Mendip Premier 3 are suitable for 4 adults and 2 children, they would not be suitable for 6 adults.
Departure Information:
Please ensure you leave the accommodation by 10:00am on your day of departure however you are more than welcome to use the facilities all day.
Pets:
Please note, if you are planning on bringing your pet or animal on holiday, this must be included in your party make up when booking. If you arrive on holiday with an undeclared pet/animal, the park operators are entitled to either relocate you to suitable pet/animal-friendly accommodation (if available) or refuse access to the Park. You may also be liable for any Pet charge, cleaning costs and/or relocation costs incurred. Please check with the retreat prior to including any extra pets. Any pets arriving undeclared could be asked to leave the retreat if there is no pet accommodation available.
Group Bookings/Party Types:
No Work vehicles or Workwear will be permitted on site. Un-authorised Work Parties will not be allowed to stay. A security deposit may be requested on arrival.
Dear Guests,
We hope you're looking forward to your upcoming stay with us at Cheddar Woods.
We wanted to let you know in advance that the swimming pool on site will be closed on 02/06/25 and 03/06/25 due to essential maintenance.
Due to this, we’ve arranged complimentary access for our guests to Kings Fitness and Leisure, a local pool facility located approximately a 4-minute drive away. Full details, including directions and opening times, will be available at reception during your stay.
We’re sorry for any inconvenience this may cause and really appreciate your understanding.Warm regards,
The Cheddar Woods Team
Reviews (30)
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Confirmed Guest
We had a problem with a very bad smell in the en suite. We reported this in the morning by phone, and again in person in the afternoon eventually someone was sent out late afternoon. Although they got rid of the very bad smell by putting a bomb down the drain , it still smelt very damp and dirty . The carpet to the en-suite ( in between the bedroom anden suite ) was badly stained. We had stayed here many times before and were very disappointed with this lodge. Standards of cleanliness have definitely gone down and the staff on this visit were not very helpful.
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Confirmed Guest
Lovely site the staff were friendly the lodge was very clean bed and pillows comfy the location was amazing and private the hot tub water was hot and it was a lovely week end away we will definitely re book for next yr
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Emma
The accommodation was disappointing. From the outside, it looked lovely but as soon as we opened the door. It became apparent that the lodge (Axminster Premier) was tired and worn, and had not been well cleaned. There was damage to the flooring and the curtains were ripped in the living room. On entering the bedrooms, there was mould on the exterior walls. The master bedroom has lots of mould under the bedside tables and a thick layer of dust over both lamps. The ensuite bathroom was worse, with significant mould around the window, around and under the mirror, and all around the shower and grouting. The taps were encrusted with limescale and the shower screen had not been cleaned in some time. Several other issues were found throughout our stay: the fuse box panel in the work through wardrobe was held shut with insulation tape and kept falling open; the hot tub was not level and it seemed that the whole deck wasn't level; the en-suite bathroom floor had a soft spot and a defined ridge; despite being a "6 person" lodge, there wasn't a pot big enough to cook pasta or rice for 6 people.