Guests say
Guests consistently praise the caravan for its cleanliness, friendly and helpful staff, and excellent value for money. The site is described as peaceful, well-located, and ideal for families or groups, with the hot tub and pool being particular highlights. While most found the accommodation comfortable and well-equipped, a few mentioned issues with mattress comfort, heating instructions, and minor maintenance. Overall, the property offers a welcoming and enjoyable stay with plenty to do both on-site and in the surrounding area.
Most guests found the caravan and site clean and tidy, with only occasional comments about missed spots such as light fittings and under the cooker. The majority of reviews highlight a high standard of cleanliness.
The location is frequently described as great, peaceful, and well-situated for exploring Cheddar and the surrounding area. Guests appreciated the quiet atmosphere and proximity to local attractions.
Many guests found the accommodation cosy and comfortable, but several reviews mention uncomfortable mattresses and tired seating. Heating issues were noted by a few, but most guests slept well and felt warm.
Facilities such as the hot tub and pool are popular and well-maintained, though some guests experienced issues with hot tub temperature, jet covers, and heating instructions. The bar, restaurant, and shop are appreciated, with minor maintenance concerns raised.
There are no mentions of gifts or special thoughtful touches in the reviews, so a score cannot be provided for this category.
About this property
The Signature range of caravans offer guests style and comfort, with quality interiors and thoughtful details. All Signature Holiday Homes come with their own private hot tub, so they are ideal for those seeking extra comfort during their stay. With one master bedroom and two twin bedrooms. No pets.
Images are representative and may not be the specific accommodation assigned on booking.. Nestled on the slopes of the wonderful Mendip hills and offering magnificent views over the rolling Somerset countryside, this is the perfect place for families or couples looking for a rural escape.
Please note, in January 2025 we will be undertaking essential maintenance works to the park infrastructure and there may be some disturbance.. Nestled on the slopes of the wonderful Mendip hills and offering magnificent views over the rolling Somerset countryside, this is the perfect place for families or couples looking for a rural escape.
Please note, in January 2025 we will be undertaking essential maintenance works to the park infrastructure and there may be some disturbance.. Indoor pool^
Café, bar and grill
Wi-Fi access (in designated areas only)
Up to 10% discount when guests visit Wookey Hole Cave
Children’s play area
Shop
Launderette*. Shop – Open daily 1st Mar 1-Nov 30. Reduced hours between 1 Dec - Feb 28
Café, bar and grill – Open weekends and school holidays
Pool opening/closing times vary throughout the year, with restricted opening during off peak periods. Please check in advance to avoid disappointment
All other facilities available for all dates. *Charges apply.
Wookey Hole Caves and Attractions will re-open from Monday 17th May 2021
The Lodge Bar and Restaurant is closed during January, it re-opens on the 15th February 2019.
In line with government guidance and to ensure you and your family are safe during your stay the swimming pool and indoor entertainment venues are likely to be closed during your stay. A wide range of takeaway options, supermarket and laundrette services will be available.
No group bookings.
Please note the pool is closed until 23rd March 2026.
Reviews (28)
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Confirmed Guest
Beds not so comfortable double bed topper didn’t fit the base
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Kevin
Fantastic staff well kept site fantastic location.great food great pint,very peaceful spot cheddar is beatiful
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Confirmed Guest
We visited (return visit) between Christmas and New Year. It was a windy afternoon and when we arrived the cover had blown off the hot tub and it was cold. The clips on the cover were broken and the cover was old and not secure. Very annoying when you’ve paid extra for a hot tub, it wasn’t warm again until the following evening. The boiler was broken when we arrived so the caravan was freezing. The staff fixed it quickly. The caravan was quite old and tired compared to the one we stayed in previously.My boys loved the pool and the staff in the restaurant were lovely. Always a nice peaceful site, well located.