Guests say
Guests generally appreciate the holiday rental, noting its cleanliness, helpful staff, and good value. The hot tub is a highlight, although some guests mention issues with temperature and maintenance. The site is praised for its tranquility and amenities, with a well-stocked shop and enjoyable pool. Accommodation is described as cosy, well-equipped, and offering ample social space. While some guests experienced discomfort with mattresses and seating, the overall sentiment is positive, with many expressing a desire to return.
Most guests found the caravan clean and tidy, with only a few mentioning areas that could have been cleaner. The site itself is described as clean and well-maintained.
There is insufficient information to accurately score the location as reviews do not specifically mention attributes related to the location.
While the accommodation is generally found to be cosy, there are several complaints about uncomfortable mattresses and seating, which suggests room for improvement in comfort.
Facilities like the hot tub and pool are appreciated, but issues with heating, hot tub temperature, and maintenance detract from the overall experience. The site's amenities, including the shop and restaurant, are well-received.
No reviews mention gifts or special touches that would indicate thoughtfulness, so it is not possible to provide a score for this category.
About this property
The Signature range of caravans offer guests style and comfort, with quality interiors and thoughtful details. All Signature Holiday Homes come with their own private hot tub, so they are ideal for those seeking extra comfort during their stay. With one master bedroom and two twin bedrooms. No pets.
Images are representative and may not be the specific accommodation assigned on booking.. Nestled on the slopes of the wonderful Mendip hills and offering magnificent views over the rolling Somerset countryside, this is the perfect place for families or couples looking for a rural escape.
Please note, in January 2025 we will be undertaking essential maintenance works to the park infrastructure and there may be some disturbance.. Nestled on the slopes of the wonderful Mendip hills and offering magnificent views over the rolling Somerset countryside, this is the perfect place for families or couples looking for a rural escape.
Please note, in January 2025 we will be undertaking essential maintenance works to the park infrastructure and there may be some disturbance.. Indoor pool^
Café, bar and grill
Wi-Fi access (in designated areas only)
Up to 10% discount when guests visit Wookey Hole Cave
Children’s play area
Shop
Launderette*. Shop – Open daily 1st Mar 1-Nov 30. Reduced hours between 1 Dec - Feb 28
Café, bar and grill – Open weekends and school holidays
Pool opening/closing times vary throughout the year, with restricted opening during off peak periods. Please check in advance to avoid disappointment
All other facilities available for all dates. *Charges apply.
Wookey Hole Caves and Attractions will re-open from Monday 17th May 2021
The Lodge Bar and Restaurant is closed during January, it re-opens on the 15th February 2019.
In line with government guidance and to ensure you and your family are safe during your stay the swimming pool and indoor entertainment venues are likely to be closed during your stay. A wide range of takeaway options, supermarket and laundrette services will be available.
Please be aware all food including takeaway facilities will be closed until 11th December 2020.
No group bookings.
Reviews (25)
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Vicky
A lovely caravan clean and tidy
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Fran
A lovely place to catch up with friends. Sadly, the mattreses were rather uncomfortable so didnt manage a good nights sleep! However, everything else was lovely, staff were very helpful and we had a good stay. Thank you.
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CHARLOTTE
Perfect caravan!