Guests say
Puffins is a well-liked holiday lodge in Filey, praised for its excellent location near the beach and local amenities, and its direct access to a park. The property is generally appreciated for its comfort and facilities, with a well-equipped kitchen and ample space for families. Recent efforts to address maintenance and cleanliness have been noted, although some guests have reported issues in these areas.
Cleanliness has been a point of contention among guests, with some finding the property spotless and others noting areas needing improvement. Recent deep cleaning efforts seem to have positively impacted the overall cleanliness, but there have been mentions of dog hair, debris, and mildew.
The location is highly praised, being close to the beach, shops, and directly backing onto a well-maintained park, making it ideal for walks and family activities.
The lodge is generally considered comfortable, with ample space and a well-equipped kitchen. However, some guests experienced issues with heating and the quality of beds, slightly affecting the comfort score.
Facilities are well-regarded, with a well-appointed kitchen and sufficient bathrooms. Some guests suggested minor additions and reported maintenance issues like heating control and TV services, indicating room for improvement.
While guests have mentioned a welcome pack, the contents varied and there is insufficient information to assess the consistency or quality of thoughtfulness in terms of gifts. Therefore, it's politely noted that such amenities are subject to change and not guaranteed.
About this property
This delightful four bedroomed semi-detached house is situated in the popular seaside resort of Filey. Located close to Filey's sandy beach, local shops and restaurants. With a patio outside to enjoy a glass of wine in the evenings or snuggle up against the wood burning stove if the weather is cooler. The property also benefits from private off street parking for one car.
This four bedroomed semi detached house is stylishly furnished with lots of charm and character. Enjoy sitting out on the patio on warm summer evenings or cosying up to the wood burner on cooler evenings. The property is ideally situated close to Filey’s beautiful sandy beach which I am sure will be enjoyed by your four legged friend and is a short five min walk through Glen Gardens to the rear of the property. The property is close to the town centre with all the lovely shops, tearooms and restaurants are only a short walk away. This is an ideal holiday property for friends and family looking to enjoy time together in this popular seaside town of Filey.
* Size: 4 bedrooms, sleeps 7.* Nearest pub: 0.1 mile.* Nearest amenities: 0.2 mile.* Pets: One dog welcome but not allowed upstairs and on soft furnishings. * Short breaks: Accepted all year round, booking restrictions apply for peak times.* Smoking: No smoking allowed.* Rooms: Kitchen, Lounge/diner, 4 bedrooms, 1 en-suite bathroom, 1 house bathroom.* Beds: A Super King size bed, 5 single beds.* Luxuries: Unlimited WiFi available free of charge, Smart TV.* General: Gas central heating and wood burning stove.* Utilities: An electric built-in oven and grill, electric ceramic hob, 2 fridge's 1 with icebox, freezer, washing machine, dryer, dishwasher, microwave.* Standard: Kettle, toaster, iron and ironing board.* Other: Bed linen and towels included.* Layout: Property is over 2 floors.* Parking: Private off street parking for one car and unrestricted on street parking in front of the property.* Mobility: Should there be any specific health or mobility difficulties which may affect a party member, this must be pointed out at the initial reservation stage so that the suitability of the property can be assessed.
You may need to pay an Accidental Damage Deposit or Accidental Damage Deposit Waiver for this property. Where applicable we will contact you in good time before your holiday with further details and to take payment.
Reviews (11)
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Mrs Shields
Superb setting for us as a family, we climbed over the back wall into Glen Gardens to canoe, play football, putting and crazy golf, and to walk the couple of minutes round to the free public tennis court. The beach too only a few minutes walk. Very very happy! Enclosed garden for the dog, (but the wall could be jumped if your dog likes to escape!) Immediate access to the park, and blankets provided to protect the settees ideal for the dog too.
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Mrs Paddison
We have just returned from a lovely family holiday staying at Puffins, booked through Ingrid Flutes Holiday Cottages. Firstly, thank you to Laura the property manager for great communication and excellent customer service, also to Fiona one of the owners for taking the time to call us to ask if everything was ok. Our stay at Puffins was vastly different to one of the previous guests party. The owners have obviously worked hard to upgrade the home. New tiles in the main bathroom, lots of redecorated rooms and repainted exterior. The property has also been 'deep cleaned' recently and we found the oven very clean. There was plenty of crockery and kitchen utensils and we were happy to cook most evenings rather than eat out. Puffins is in a fantastic location a very short walk to the beach either through the adjoining park and Glen or down lots of steps and the town is 10 minutes walk. Our Granddaughters loved having access from the garden into the park and playground which is very well maintained. We also walked to the rail station and took a train ride to Scarborough one day. Perfect holiday home for a family group.
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Miss Kaps
Puffins is nicely located and well equipped. The rooms are principally invitingly decorated and furnished and the house’s closeness to Glen Gardens and the Beach is a huge plus. The two things we were unhappy about were the lack of cleanliness in the house when we arrived (dog hair on furniture, debris on the floor, mildew in bathrooms) and the fact that the major bathroom with the adjacent bedroom were smelly and could not be made more agreeable despite airing, heating and lavishly using Febreze on the floor and other areas. The house also smelled unventilated and unpleasant when we arrived. This would need to be changed asap from our perspective in order to improve the value of a stay at Puffins. We also did not get any refund or reduction of our cleaning fee despite the unsatisfying status of the house in regard of its cleanliness.