Large Dog Friendly Cottages in Moray

Reviews

What our customers say about their holidays

• Baerbel - Verified booking

  1. Die Fenster in allen Räumen lassen sich nur mit Gewalt öffnen.

  2. Das Fenster in dem sehr kleinen Badezimmer lässt sich überhaupt nicht öffnen!! Es ist unmöglich, zu lüften. 3. In der Küche ist kein einziger Kochlöffel. Es ist unmöglich, die Küche zu lüften, da auch dort das Fenster nur schwer aufgeht. Der Dunstabzug funktioniert nicht!!! Es gab keine Rest- keine Biomülltonne. Die anderen Mülltonnen vor dem Haus waren randvoll. Die in der Beschreibung aufgeführten zu verwendenden Bio-Mülltüten waren nicht vorhanden. Es gab keinen Föhn, keine kleinen Teller oder Tassen und Untertassen, nur große Becher. 4. Herr Peter Spohr hat alle 4 angegebenen Telefonnummern angerufen, niemanden erreicht und auf AB gesprochen Er hat eine ausführliche E-mail geschrieben. Alle Telefonate und auch das E-mail wurden ignoriert!! Wir haben ferner zweimal bei der zuständigen Dame im Gartenshop Beschwerde geführt. Keine Reaktion!. Zuletzt am Freitag und Vortag unserer Abreise, war ein junger Mann dort, der dann die überquellende Mülltonne wegbrachte und halb geleert wiederbrachte. Wenigstens hat er unseren Müll entsorgt, den wir sonst hätten stehen lassen müssen. 5. In keinem der Schlafzimmer gab es einen Stuhl. Wir waren gezwungen , aus dem Esszimmer zwei schwere Stühle hochzuschleppen. Die Schlafzimmertüren ließen sich nicht schließen. Wir sind vor allem sehr verärgert, dass auf 3 - 4-fache Telefonate und unsere e-mail niemand reagierte. - Der junge Mann behauptet, Telefonate und e-mails werden täglich abgehört. Umso schlimmer. - Wir haben den Eindruck: Das Wichtigste für Sie: Die übrigens sehr hohe Miete ist bezahlt. Und alles andere ist Ihnen egal. Wir sind mit dem Garden House sehr unzufrieden. Für diese Mängel ist es zu teuer. Wir werden es keinesfalls weiterempfehlen. Dr. Bärbel Kunstreich-Grißmer, Winfried Grißmer

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• Victoria - Verified booking

  Comfortable for our needs as a base and clean which is very important.

  Lovely view from the front. Some of the bath towels were old and in need of replacement, for example bleach stains/discolouration was not very welcoming. There were no tea towels or dish cloths provided but I brought one of each from home just in case. There was a used green scourer pad and dish brush on arrival which we avoided. We brought a little washing up liquid, laundry liquid, kitchen roll from home which came in handy. We left behind our leftover hand wash and some of the above for the next guests. Someone else had left behind washing up liquid. We also brought some bin/food bags although someone had left some bin bags but we used our own. The conservatory has a few leaks when it’s raining heavy which I’m sure the owner already knows about, given the faint damp tide marks on the walls and the wet arm of the chair close to the exterior door. We did not use the outdoor furniture as they were a health and safety hazard and should have been removed and replaced prior to guests arriving. Legs seem to be missing and someone has placed large stones underneath to hold them up. The cleaners/owner will know about this and a previous guest mentioned. We wondered if the BBQ was safe next to wooden shed/fence. The grill part was balancing on stones. The bedroom downstairs has a badly fitted window causing the strong wind to blow the curtains around quite forcefully especially on the first and second night of our stay. Some of the crockery was tired. We would definitely visit the area again but would choose a different property next time. Nice food served next door. We did not find the pub too noisy at all and everyone we met on our travels was so lovely and friendly. Overall we enjoyed our stay in beautiful surroundings but the property is overpriced given the issues above.

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• Elaine - Verified booking

  We enjoyed our stay at Garden House very much as well as the walks in the grounds, including of course with Brodie Illuminated!

  The NTS staff/volunteers we met at night were very friendly and helpful. We have a few minor recommendations for you to consider. The house was quite warm upon arrival. We are not used to a heated bedroom and a very warm living room, so we turned off the heating and aired to cool the rooms down. Which was a waste of your money and the natural resources used. Maybe you could set it at a lower temperature and guests could turn up the heating upon arrival? (By the time their luggage would be out of the car and everything unpacked, the rooms would be warm.) Then it would be nice to have some hooks for the kitchen towels and drying cloths, as well as a couple in the bathroom. We borrowed lamps for the bedside tables in the twin bedroom from the other bedroom, maybe you could put two lights in the twin. Also, an additional table in the living room would be great. There are two there, next to the couches. But some nice but rather heavy lamps are on them and we were afraid to damage something if we would move them, so we brought in the footstool/table from the dining room to serve as a coffee table. A lot of text that may give a very wrong impression. Our main feedback is that we enjoyed our stay very much, the house is furnished really tastefully and everything you need (and more) is there. You can start a walk straight from the house and within a short driving distance, there are any more options, it also seems a great area for cycling. It was lovely and quiet and we heard an owl quite near us on a couple of nights. On Sunday morning, two roe dear were grazing just across the path from the kitchen window. So thank you for another wonderful stay in an NTS accommodation!

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• Richard - Verified booking

  We had a very helpful email from the owners the day before we arrived which was very informative and welcome.

  Although we had an enjoyable week at the Doocot and its proximity to to the beach is fantastic - there are some things that need to be addressed for the comfort of future visitors. With a weekly rental of £1k we would have expected a little more and doesn’t stand comparison with the more expensive property we stayed in the week before in the Cairngorms. More wine glasses required - there were 2 - one huge, 1 small. No tea pot. More small tables required in lounge - nowhere to put a mug/glass if using sofa in front of tv apart from on the floor. The TV needs to be properly connected so you can if you wish, watch mainstream tv easily - eg the Scotland v England game last week was inaccessible No visitor book. Presumably it is intended to plaster the wall around the fireplace? The fridge is too small, it will be difficult/impossible for many to access without getting on their hands and knees. It didn’t seem to us to keep things v cold - eg a bottle of wine had to go into the freezer. The property description needs to make it clear that there is no parking immediately by the property- this would be a significant problem for some; as would the very steep stairs. Both would be beyond some people

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• Catherine Louise King - Verified booking

  The property's well situated with great views.

  Decoration and finish of the property inside leaves alot to be desired, with flaking paint on walls as well as evidence of what looks like mould in the dining room, caused by dampness in wall. Bathroom upstairs decorated in a hurry. Shower screen leaks onto what looks like MDF boarding which has swollen. Heating perfectly adequate with lots of hot water. Blinds in dining room don't shut properly so lack of privacy in this part of the house otherwise pretty good. Good selection of books and game's etc. Sorry to see at least 7 dead millipedes around the accommodation including 2 in the game's drawer !! I would like to note that the interior staircase was difficult for myself as I have mobility problems, I'm pleased to say I managed alright taking extra care. The carpet in the bunk room was stained and has seen better days. Outside area was pretty good. I didn't intend to go in with a crical eye but it could be so much better if issues were addressed and it was given the finish it deserves.

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