Luxury Cottages In New Forest

Reviews

What our customers say about their holidays

• Tim - Verified booking

  Stayed in November for my 70th birthday.

  There were 6 adults, a 20 month old baby and small dog; and we all had plenty of room. Little Picket met all our expectations in most areas and exceeded them in others. The welcome pack was a lovely surprise and very thoughtful. Access was easy using the codes provided. The bedrooms are all to a high standard and comfortable although the plumbing can be a little "quirky". The cot and highchair were supplied as promised along with a good quality stairgate. We didn't use the open fires although logs were provided and the central heating kept the house warm throughout our stay. The games room was brilliant, with lots to do and we used the tennis court everyday along with the basketball hoop. We were very grateful to see that the leaves were cleared from the tennis court regularly, a small point but a very thoughtful consideration. We had intended to do more walks but spent a lot more time on the tennis court instead! The kitchen was well equipped although we didn't use the Aga. It would have been helpful to have an instruction booklet for the induction oven but we did work it out eventually. Access was easy and Nicholas was on hand and very prompt in answering any queries we had. Nicholas is an excellent host. There is a lovely walk behind the cottage and we were not far from other walks; and Ringwood is only a short drive away. The only minor improvements (and they are minor) would be a bit more information in the accommodation booklet regarding the oven and where to dispose of the rubbish; and an OS map (although there were several booklets on recommended walks). A full set of matching wine glasses would be a good addition. The downstairs toilet seat needs repair. We would consider staying here again; it is perfect for a multi-generational family (and dog).

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• Amy - Verified booking

  This is a lovely property, ideally situated for exploring Dorset and the New Forest.

  Our boys and dog thoroughly enjoyed the spacious house and garden, in particular. The house was very comfortable & there was everything we needed & more in the kitchen. On our first day we found that the television in the snug didn’t work. It switched off intermittently & the next morning unfortunately did the same. The contact number given by Sykes was for a company that looks after the property on behalf of the owners. My husband left a message, but didn’t hear back so had to chase them up later in the day. We were told someone would go round to look at the television the following day. Having returned to the house we were unable to tell whether anyone had been in, so again rung that company. They said they spoke to the maintenance person who thought the tv probably needed replacing. They’d also spoken to the owners, who said they’d been there the previous week & it was working ok then. We were asked to video what happens to the television, which we did & this was emailed to that company again. We never heard back from them or the owners, so felt the duty of care was lacking. Having a second television wasn’t the end of the world, but it meant one room in the house couldn’t be used, as intended. Our biggest disappointment was in having to spend part of our holiday chasing up an issue & not getting it resolved. It would also have been nice to have heard from the owners at some point, even if only to apologise for the inconvenience. We understand that they aren’t local, so you lose an element of personal touch but at least this issue wasn’t anything major.

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• Judith - Verified booking

  The photography gave a misleading impression of the size of the property and garden it was smaller than we anticipated although we appreciated the extension.

  Bedroom 2 with double bed was wedged against the wall, so no space to get out that side. There was not enough room to store bicycles as stated the garage was locked. The combination locks for the side gate and bike shed had seized and needed lubricating with WD40 and were still stiff to roll. The keysafe was difficult to operate and there were no instructions on how to close it once the key had been removed. The letter box kept falling off and although we tried screwing the nuts back on it repeatedly fell off. The non stick coating on the pans was badly worn and we didn't use them. The chrome lavatory brush handle had rusted. There was a shelf unit/cupboard in the bathroom which had broken and was incomplete. The shelves in the white cupboard in the bathroom had fallen down and needed fixing back in. Some pictures were loose in their frames. The bath was slippery because it didn't have a non slip base we bought a non slip mat. The dining room table was too high and the chairs too low. There was no instruction manual to reset the hot water, so some of us had cold showers. There was a loud drilling noise at night of unknown origin which could be heard in the 2nd bedroom and front lounge.

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• Alexander - Verified booking

  The propert was large and well appointed however the bathroom and downstairs toilet are very small.

  The biggest issue we had is that this property is advertised as dog friendly, as soon as you arrive and look at the information folder the first thing you see is a list of rules like no dogs on furniture, fair enough. Don't let dog upstairs, no stairgate provided. Don't let the dog go to the toilet in the garden, as children play in the garden. Get the point but as a responsible pet owner I always clean up after the dog, it would help if there was a hose in the back garden to wash down where the dog had been, noticed hose outside on the drive way but too short to get to the garden if the dog were to go in the garden. Good news is there is a nice little park 2 to 3 mins away. So dog friendly, I'm not so sure!! Overall a good property but disappointed with the size of the bathroom and list of dog rules.

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• Alexander - Verified booking

  The propert was large and well appointed however the bathroom and downstairs toilet are very small.

  The biggest issue we had is that this property is advertised as dog friendly, as soon as you arrive and look at the information folder the first thing you see is a list of rules like no dogs on furniture, fair enough. Don't let dog upstairs, no stairgate provided. Don't let the dog go to the toilet in the garden, as children play in the garden. Get the point but as a responsible pet owner I always clean up after the dog, it would help if there was a hose in the back garden to wash down where the dog had been, noticed hose outside on the drive way but too short to get to the garden if the dog were to go in the garden. Good news is there is a nice little park 2 to 3 mins away. So, dog friendly, I'm not so sure!! Overall a good property but disappointed with the size of the bathroom and list of dog rules.

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