Guests say
Hambleton Lodge offers a comfortable stay in a lovely setting, with commendable grounds maintenance and pet-friendly amenities. Its proximity to Rutland Water and local attractions like Hambleton Bakery is appreciated by guests. While some small maintenance issues and cleanliness oversights were noted, the lodge's overall charm and location are highlights for visitors.
Guests have reported issues with cleanliness, including dust, dirty kitchen items, and unsatisfactory conditions behind and under furniture. Housekeeping appears to need improvement, as leftover items from previous guests were found.
The lodge is praised for its central location, close to Rutland Water and Oakham, offering easy access to shops, eateries, and scenic walks, making it an ideal spot for a quiet retreat.
The lodge is generally considered comfortable with ample space and necessary provisions. However, some guests felt that the accommodation might be cramped for larger groups, and certain furniture items were not in the best condition.
Facilities are adequate, but several guests encountered maintenance issues such as broken clothes airers, toilet flush problems, and outdoor furniture in disrepair. Attention to these details could enhance the overall experience.
The provision of pet beds and toys is a thoughtful touch, although there were inconsistencies with the starter pack items and toiletries. It's worth noting that while gifts are mentioned, their presence is subject to availability and not guaranteed.
About this property
This wooden-clad escape to the Rutland countryside offers a contemporary design, making the most of the natural light, with French doors and high windows. The living room boasts an open-plan design, complete with sleek kitchen units, a bright and sunny dining area and a woodburning stove bringing warmth to a cold winter's night. Fully relax on plush seating after a day filled with adventure! Choose from two cosy bedrooms, the master double has its own en-suite, while the other bedrooms are served by the family bathroom. Reflect on the day's events while soaking up the atmosphere out on the Indian York stone patio. Take in this picturesque setting with a refreshing glass of wine and plan further adventures together. Note: This property can be booked with Refs. 977692, 977696, 977698, 977700, 981543, 981544, 981545, 981547, 981548 981549, 981550, 988524, 1091986 and 997416, together they can sleep up to 76 people.
Exton is a village set in the East Midlands county of Rutland. The Fox and Hounds public house overlooks the tree-planted green, and it serveds delicious food and drink. Oakham is the nearest town, boasting a range of shops, as well as pubs, bars and eateries to choose from. There is also a local history museum, a 12th century castle and a 14th century church. The Rutland Water Nature Reserve offers watersports, birdwatching and so much more!
Accommodation
All ground floor.
Three bedrooms: 2 x double (one with en-suite shower, basin and WC), 1 x twin - double on request -Bathroom with a shower over bath, basin and WC.
Open-plan living area with kitchen, dining area and sitting area with woodburning stove.
Electric heating, woodburning stove.
Electric oven and hob, microwave, fridge/freezer, washer/dryer, dishwasher, TV, WiFi (high speed).
Electric, heating and starter pack (washing up liquid, dishwasher tablets, tea/coffee and sugar) included in rent.
Logs packs available to purchase on request.
Bed linen and towels included in rent.
Ample off-road parking.
Lockable bike racks.
Lawns, patio with furniture and BBQ.
2 well-behaved dogs welcome.
Sorry, no smoking.
Pub and restaurant on-site.
Shop 3 miles.
Note: This has a 4pm check in.
Reviews (5)
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Tyrone
Patio/bistro table unusable (broken and dirty) as was the outside table and chairs (broken slats and very dirty and covered in Green moss). So nowhere to outside and had to go to a garden centre to buy some chairs to sit on @ a cist of £120.00. I have pictures should you wish to see them and a receipt for the chairs
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Peter
However there were a few issues, mainly housekeeping. The second bedroom (bath en-suite) was not left as well as it could have been, the beds were left as double & I had to move furniture myself to plug the lamp in behind the bed, something I feel should have been done. Cleanliness behind, under and around the bed was poor and I found plasters & other bits left from previous visitors of which was very unpleasant & not a good start to my holiday. This bedroom as stated in your description is a twin, quote ..... ''Three bedrooms: 2 x double (one with en-suite shower, basin and WC), 1 x twin-double on request -Bathroom with a shower over bath, basin and WC''... and should have been left as a twin unless I asked as stated in your email so again I was very dissapointed as to how this bedroom was left, very poor & disappointed. There were items in the Kitchen that were dirty, not checked when taken out of the dishwasher, a quick check of kitchen items could have been made to avoid me having to wash stuff before they could be used especially the baking trays. Also you state.....''the following courtesy items are provided by the owners as a starter pack for your holiday:- Tea, coffee, sugar, washing up liquid, 1 x sponge, 1 x tea towel, 2 x dishwasher tablets, 1 x bin bag, 2 x toilet rolls.There will also be a set of toiletries per bedroom to include mini soap, shower gel and shampoo....'' The 3 glass jars were very poor, tons of sugas, few coffees but no tea bags, obviously not checked by your staff. The toiletries you offered were not as stated, no shower gel. The trim around one of the toilet flushes was hanging off. There were clumps of dust throughout the living area, under & behind furniture, bits of paper from previous guests, again obviously not checked by your staff. The settee was stained and I had to sort it out as the cusions you sit on were not pushed back into place. I could go on but I am now bored........ ....
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Helene
We were only 4 adults, which was fine in this property, it would not have worked if there were 6 adults, as apart from the main bedroom the other bedrooms were very small, with only 1 bedside cabinet in the one room. Was disappointed that there was nowhere to recycle bottles, cardboard etc. Whilst there was a bin in the kitchen where you could sort your waste, we were then asked to put it all in the dustbin? There were no additional liners for the bin so when we did empty the bin we had nothing to put back in it. Whilst the cabin was lovely and we would stay here again there are some small things that need attention: Clothes airer was broken and the toilet flush kept falling off. If the door to the patio was opened in the lounge it was difficult to close as the security bolt kept dropping down unless you put the key into it.