Guests say
Walpole Log Burner offers spacious, well-equipped lodges in a peaceful setting, ideal for couples and those seeking a relaxing break. Guests frequently praise the cleanliness, warmth, and modern amenities, as well as the friendly and helpful staff. While many visitors return regularly and enjoy the tranquil location, some mention that certain furnishings and décor are showing signs of wear, and a few experienced minor maintenance or cleanliness issues. Overall, the property provides a comfortable and enjoyable stay with excellent access to local walks and on-site facilities.
Most guests found the lodges clean and tidy, with several reviews highlighting high standards. However, a number of guests noted issues such as stained furniture, tired carpets, and occasional lapses in cleaning, including reports of hair and flies. These mixed experiences suggest generally good cleanliness with some room for improvement.
The location is described as peaceful, well-kept, and ideal for exploring the surrounding area, with easy access to walks and local attractions. Some guests noted the site is a little isolated, but this was not seen as a major drawback.
Guests frequently mention the lodges are warm, cosy, spacious, and well-suited for relaxation. Some feedback suggests the sofas and pillows could be more comfortable, and a few noted the lodges are starting to feel a bit tired, but overall comfort is rated highly.
The lodges are well-equipped for self-catering, with modern bathrooms and kitchens. On-site amenities such as the bar and restaurant are appreciated. Some guests reported minor maintenance issues, missing items, or equipment not working, but most found everything needed for a pleasant stay.
Guests appreciated the provision of essentials and the helpfulness of staff. Some mentioned a desire for extra touches, such as more towels or complimentary logs for the first night, but these are not guaranteed and should not be expected.
About this property
Embark on a romantic retreat with our contemporary lodge, a perfect haven for a romantic break in the Lakes. The stylish, light, and airy open-plan living area beckons with a large Flatscreen TV, inviting sofas, and a warming wood burner, creating a cosy ambiance. The modern kitchen, featuring a breakfast bar, seamlessly blends with the intimate dining area for romantic moments.
The master double bedroom indulges you with luxurious furnishings and a spacious, stylish en suite bathroom boasting a bath and a stand-alone shower. Open the enchanting French doors and step onto the decking area, an idyllic space for watching the sunset. Please note: If you plan to bring a cherished pet, use the pet filter during the booking process to notify the resort in advance. Immerse yourself in Lakeside romance, create cherished memories, and let this lodge be the perfect canvas for your intimate escape. Pets allowed in selected accommodations only."
Images are representative and may not be the specific accommodation assigned on booking.. Escape to the breathtaking beauty of the Lake District and experience an unforgettable break at Keswick Reach Lodge Retreat, part of our Evermore Lodge Holidays Collection. Voted the best in Britain, this amazing resort offers a range of luxurious lodges and contemporary holiday homes, ensuring a fantastic stay for everyone.
Take a moment to relax and treat yourself at the on-site spa, where you can enjoy a range of therapies that will leave you feeling rejuvenated. And don’t forget to unwind in your very own private hot tub (in Premier accommodations only), where you can soak up the beautiful views.
If you’re up for some adventure, put on your welly boots and explore the incredible surroundings of Cumbria. Just a short distance away, you’ll find the historic towns of Keswick and Cockermouth, each with its own unique charm. Discover the breathtaking beauty of Derwentwater, uncover the ancient mysteries of the Castlerigg Stone Circle or visit the exciting Lake District Wildlife Park. And if you’re feeling daring, try your hand at thrilling climbing experiences that will get your heart racing. After a day of exploration, retreat to your luxurious accommodation, where comfort and style await. Keswick Reach offers a range of on-site amenities to enhance your stay. Treat yourself to a delicious meal at the award-winning Copper Fells restaurant or stay active at the well-equipped gym. Immerse yourself in nature, indulge in luxury, and create memories that will last a lifetime.. Escape to the breathtaking beauty of the Lake District and experience an unforgettable break at Keswick Reach Lodge Retreat, part of our Evermore Lodge Holidays Collection. Voted the best in Britain, this amazing resort offers a range of luxurious lodges and contemporary holiday homes, ensuring a fantastic stay for everyone.
Take a moment to relax and treat yourself at the on-site spa, where you can enjoy a range of therapies that will leave you feeling rejuvenated. And don’t forget to unwind in your very own private hot tub (in Premier accommodations only), where you can soak up the beautiful views.
If you’re up for some adventure, put on your welly boots and explore the incredible surroundings of Cumbria. Just a short distance away, you’ll find the historic towns of Keswick and Cockermouth, each with its own unique charm. Discover the breathtaking beauty of Derwentwater, uncover the ancient mysteries of the Castlerigg Stone Circle or visit the exciting Lake District Wildlife Park. And if you’re feeling daring, try your hand at thrilling climbing experiences that will get your heart racing. After a day of exploration, retreat to your luxurious accommodation, where comfort and style await. Keswick Reach offers a range of on-site amenities to enhance your stay. Treat yourself to a delicious meal at the award-winning Copper Fells restaurant or stay active at the well-equipped gym. Immerse yourself in nature, indulge in luxury, and create memories that will last a lifetime.. Copper Fells Bar and Restaurant* - advance booking recommended
Spa with Aromatherapy Associate® treatments* - advance booking recommended
Manicure and pedicure treatments* - advance booking recommended
Relaxation room, spa bath and sauna* - advance booking recommended
Fitness suite
Dog wash room
Bicycle area with pump, outdoor storage and Bike Wash
Small shop with essentials*
Weekly live entertainment. Please note: Opening times and dates of the on site facilities may vary throughout the year, without prior notice.
*Charges apply
Arrival Information: Darwin Escapes check-in’s are available from 16:00. If you are likely to arrive later than 18:00, please call our resort reception team on 01768 776 510 to let them know.
Please note any guests under the age of 18 need to be accompanied by a parent or legal guardian.
Departure Information: Check out time is at 10:00am on the day of your departure. Darwin Escapes kindly ask that you leave your accommodation as you found it.
Hot Tub Information: Please note due to water change and maintenance your hot tub may not be up to the correct temperature when you first arrive. By using the hot tub you are agreeing to Darwin Escapes’ terms and conditions, and agreeing that you have read their hot tub safety information, found here.
Travel Cot Hire: You can request a travel cot on your booking. Please note you must bring your own mattress and bedding for the cot. Please note travel costs may not fit in double/master bedrooms in selected units, please call reception on 01768 776 510 for more information if a cot is needed.
Pets: Please make sure that you have included your pet in your booking. If your pet is not included, Darwin Escapes will either relocate you to a pet-friendly lodge, if there is one available, or holds the right to refuse access to the resort. You may be liable for any charges incurred.
Resort Facilities: Keswick Reach’s facilities are currently working at a reduced capacity and pre-booking for any spa treatments or food at the restaurant is essential. Please book by calling the resort reception on 01768 776 510. The gym can be used by people over 16 years old only. Young adults between the ages of 16 - 18 must be accompanied by an adult when in the gym. You can access the gym by visiting reception, you may be asked for a fully refundable deposit.
Additional Information: Please note your car registration number will be requested upon arrival for Keswick Reach’s security barrier system. Please note that BBQ’s are not permitted on the resort. Please read Darwin Escapes’ park rules found here.
Group Bookings/Party Types: A security deposit may be requested on arrival. No Work vehicles or Workwear will be permitted on site. Un-authorised Work Parties will not be allowed to stay.
Arrival Information: Check-in is available from 16:00. To make your check in as smooth, quick and easy as possible, we’d like to request you call ahead for specific arrival information and to inform our reception team of your car registration number in advance of your arrival, particularly if you’re arriving outside of normal working hours. Please contact the retreat reception on 01768 776 510.
Travel cot hire: You can request a travel cot on your booking. Please note, there is no bedding provided and the mattresses are folding, thin and firm and is provided by manufacturer. We require you to follow the safety instructions, which state not to use a secondary mattress or any padded bedding such as pillows or quilts. You must bring your own bedding (e.g infant sleep bags). Please contact reception for mattress dimensions should you require. For further information on safe sleeping in travel cots please refer to information available from sites such as the Lullaby Trust. Important travel COT information Manufacturers instructions are provided at the point of issue and cots are cleaned in line with these after each use. Please also be aware that travel cots may not fit in double/master bedrooms in selected units, please call reception on 01768 776 510 for more information if a cot is needed.
Bathrobes: Bathrobes are available to hire for £5.00 per bathrobe. Please note: Bathrobes are only available on a request basis when you arrive at the park.
Hot Tubs in Premier Accommodation: Please be aware the hot tub may not be up to temperature when you first arrive due to water change and maintenance.
Additional Information: Please note that BBQ’s are not allowed on site due to the location and wildlife on site.
Departure Information: Please ensure you leave the accommodation by 10:00am on your day of departure.
Pets: Please note, if you are planning on bringing your pet or animal on holiday, this must be included in your party make up when booking. If you arrive on holiday with an undeclared pet/animal, the park operators are entitled to either relocate you to suitable pet/animal-friendly accommodation (if available) or refuse access to the Park. You may also be liable for any Pet charge, cleaning costs and/or relocation costs incurred. Please check with the retreat prior to including any extra pets. Any pets arriving undeclared could be asked to leave the retreat if there is no pet accommodation available.
Group Bookings/Party Types: A security deposit may be requested on arrival.
Work parties: No Work vehicles or Workwear will be permitted on site. Un-authorised Work Parties will not be allowed to stay.
TBC
Dear Guests,We are writing to inform you about an upcoming scheduled power outage on the 3rd February 2026 between 9:00am – 12:30PM. This outage is part of essential infrastructure upgrades being carried out by the National Grid. As a result, please be advised that your accommodation will be without power. We sincerely apologise for any inconvenience this may cause and want to assure you that our onsite team will be available throughout the outage to manage the situation and ensure that when power is restored, disruptions to your stay will be kept to an absolute minimum. Our team is here to ensure your experience remains as pleasant and uninterrupted as possible. Thank you for your cooperation. We look forward to continuing to provide you with a wonderful stay.
Please note the sauna is closed until the 24th of april.
Reviews (33)
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KC
After staying at Keswick Reach Lodge Retreat (Darwin Escapes) twice a year for several years, it saddens me to say that this will be our last visit. My family and friends have also been regular guests, and between us we had three lodges booked on this trip.Over the years we’ve all noticed a steady decline in both customer service and the condition of the lodges, but this visit was by far the worst. In fact, we’ve chosen to leave a day early.The disappointment actually started before we even arrived.The day before our holiday I received an unsolicited phone call from the retreat offering an early check-in. Initially I thought it was a thoughtful gesture because I assumed our lodge must already be available. Instead, it turned out to be a sales call inviting me to pay for the privilege.Rather than feeling valued as a loyal returning customer, it simply felt like another opportunity to generate additional revenue. If guests want to arrange an early check-in, surely they should be the ones to enquire about it, rather than being proactively contacted and sold the option.I politely raised this as feedback before arriving, but the response from Keswick Reach was incredibly disappointing. Rather than acknowledging my point, the replies were defensive, dismissive and, at times, came across as condescending. I was even invited to “discuss it on arrival” the following day, which seemed completely inappropriate. The last thing anyone wants at the start of their holiday is a confrontation with management.I therefore escalated my concerns to head office, only to receive much the same response. Based on my experience, I wouldn’t recommend expecting constructive customer service if you need to raise any concerns. (If there’s a response to this review, I suspect it will follow the same defensive tone.)Unfortunately, our arrival only reinforced that impression.Official check-in opens at 4:00 pm. We arrived at around 4:20 pm, yet there was still a queue stretching outside reception. Only two of the three reception desks were operating while guests—including people with mobility issues—were left standing for extended periods. Meanwhile, two members of staff appeared to be chatting by the bar rather than helping to reduce the queue.The irony wasn’t lost on us. The retreat was keen to promote paid early access before we arrived, yet seemed far less concerned when guests were left waiting well beyond the advertised check-in time simply to collect their keys. We didn’t receive ours until around 4:45 pm, meaning a significant part of the afternoon had already been spent standing in a queue.When we finally reached our lodge, a maintenance worker had left power-washing equipment on our decking and asked if he could plug it into our lodge through the window so he could clean the neighbouring property’s decking.We’d already lost close to an hour and simply wanted to unpack and settle in. I didn’t feel comfortable refusing, so I plugged it in. The equipment was then left outside for more than 30 minutes while the worker disappeared. Assuming he’d forgotten about it, I unplugged it and placed the lead beside the neighbouring lodge. He later returned, knocked on the door again and asked me to plug it back in because he intended to spend another 45 minutes power-washing the neighbouring decking.It made for a very poor first impression and an unsettling start to what was supposed to be a relaxing break. To make matters worse, repair work was carried out on our front window during our first evening, involving constant hammering. By that point I was beginning to wonder whether someone was taking revenge for my feedback email.The biggest issue, however, was the sheer number of flies inside the lodges.Between our three lodges, every single one suffered from the same problem, as did a family staying in the lodge behind us. This wasn’t the occasional fly you’d expect in the countryside—it genuinely felt like an infestation.Flies were crawling over worktops, walls, food and even us while we were trying to relax. Cooking became almost impossible because someone had to constantly guard prepared food or keep everything covered. Two flies even flew out of the oven when we opened it.Sleeping was equally unpleasant, with flies continually landing on our faces and arms throughout the night. Strangely, there were fewer flies sitting outside on the decking than there were inside the accommodation.We chose not to report this during our stay because our earlier experience with customer service left us with very little confidence that our concerns would be dealt with constructively. Instead, I expected another defensive conversation. As I write this review from the bedroom, there are two flies crawling on my arm.Cleanliness was also disappointing. On arrival, the cutlery, plates and pans all needed washing before use because they were dirty or covered in grime. Even basic items that used to be provided have disappeared. Don’t expect a dishwasher tablet, and remember to bring your own dishcloth too.It’s incredibly sad because Keswick Reach Lodge Retreat used to be somewhere we genuinely looked forward to visiting. Sadly, standards have fallen, customer service has become defensive rather than welcoming, and the overall experience no longer meets the standard we came to expect over many years of visiting.We’ve chosen to cut our holiday short and leave a day early because we simply couldn’t tolerate the flies and the overall conditions any longer. Fly spray made very little difference.After many years of loyal custom, this will be our final stay.My family, our friends and I won’t be returning.
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Jan
Lodge is very spacious with a well equipped kitchen. Huge bathroom which is open plan to the bedroom with a partition wall, separate toilet. Dressing/storage area in bedroom.
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Confirmed Guest
Everything we needed and more