Big Cottages & Group Accommodation in Cockermouth

Reviews

What our customers say about their holidays

• Arron - Verified booking

  No faults with the location but there were some areas that need addressing.

  The cottage is quite dated but nonetheless, we set up camp. Driving 400 miles and to not have a small milk, tea bags or even a small tin of biscuits would have been a lovely touch. One bin liner provided, no clear instructions of where to leave rubbish, no dishwasher tablets too. Bemused as to why we need to provide our own towels, but the bare essentials for cleaning were not provided. Only found the very vague holiday book late Friday night. Would have been much better placed in the kitchen rather than in the lounge on a shelf. The cottage is dusty, lots of cob webs especially on the the ceilings, and so many flies in the house that our dog was going crazy trying to catch them. Couldn’t go and sit in the grassed area as the grass was at a high level and there were 4 dog droppings found on Saturday when we arrived which I promptly cleaned up. Dust in the blinds - and this was on every single set of blinds in the cottage. Please clean. Also - 1 tea towel. Surely a family of 6-8 would not have been provided with 1 towel for the week? I love the house is quirky with the lounge upstairs. Would prefer a net or something equivalent in the downstairs bedroom as curtains were closed all the time. On the whole, the cottage was ok. We booked this based on the positive feedback, which is slightly concerning considering it wasn’t as clean as it should’ve been. Location was great. Recommend crummock water and lake buttermere for walks. Climbed up Freewith pike with some spectacular views across the valley and even 2 botheys which we’ve never seen before. Whinlatter forest is lovely too! Very picturesque. Would we stay again? I’m not sure. The small touches would go along way especially when 2 people have paid £872 for a weeks stay not to mention being supplied with adequate and sufficient cleaning supplies. Especially as it was made clearly known that the cottage was to be left as it was found.

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• Jackie - Verified booking

  "Dale View is a great, spacious property in a peaceful location with beautiful views.

  Easy to get to and from local towns" The property is comfortable including the beds and once inside, being all on one level we found it more accessible due to wheelchair. Only problem with wheelchair is the two steps but got over that. Jacuzzi not working. SatNav takes you further up road, look for Caterite as you enter Embleton from east and its right next door. Pros: All on one level – Good swimming Pool with shower and wash basin – Great views while sitting in lounge – Quiet and no noise from Caterite next door – Allows Dogs (see below) – 2 mins from A66 – Locals very friendly – Lots of wildlife to watch from kitchen & lounge windows – Well equipped kitchen. Maybe many Cons, but did not make stay bad. Cons: No recycling done (all in one bin, every other property had recycling bins out on collection day) – TV impossible to watch during daylight, due to its position beside a window without curtain (better over Fireplace) – Not dog secure as walls around property very low, allowing dogs to get out onto road even my Shih Tzu – Wi-Fi very intermittent, affects catch-up and Netflix (Freezing) – No soap powder/liquid for washing machine – No dishwasher tablets – No local shop information (information in book left for you) – No radiator heating (3 days very cold). Bassenthwaite Lake Station has a lovely café and restaurant and only 6 mins down A66 towards Keswick. Out of cottage left, 1st right, left onto A66, 1st right. On left just down lane. Dog Walking entrance to wildlife area just further down lane past station on right by bus stop, with a great walk around lake on purpose-built walkway.

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• L - Verified booking

  Communication from Sykes before the holiday was not very good.

  I raised a question which was not answered by them, but by a review on the property. I then sent another question which again they didn't answer and I which I had to chase for answers. However, on arrival at the property (good instructions for finding it) the house was perfect for our needs and especially as it is on one level throughout for my elderly parents who have limited mobility. The seat in one of the showers was particularly useful and was a real bonus for them. The beds were comfortable, the kitchen was well equipped and the front room and dining table were a lovely family space for chatting, playing games, etc. Most of our group enjoyed the use of the pool which is a fantastic size and private, but it was too cold for my elderly parents to use. In fact the pool temperature was very up and down, not at all constant. We had one day in which I would say it was a comfortable temperature to get in. All the other times it was on the chilly side. The shower in the pool block was consistently scalding hot, far too hot to stand under. However, on the whole, the pool was a great addition to the holiday for most of our family. The house is situated in a great area with Bassenthwaite Lake very close indeed. The other lakes we visited were Derwent Water, Buttermere and Grassmere. All beautiful and not too far away from the property. The whole area is beautiful and we had a lovely holiday.

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• Adrian - Verified booking

  We had a lovely week at Dale View.

  The property is spacious and well equipped. The view out the front of the property are beautiful, and even though it is next to a distribution warehouse you would not know it. We heard no noise from it at all. We did have a few niggles. The temperature of the hot water is set too high, very dangerous for you children. On the opposite side, the swimming pool temperature, in our opinion, is set too low. We did use the pool but it took a long time and will power to get in, slowly acclimatising your body to the temperature. As with most things, once you're in its not too bad but don't expect public swimming pool temperatures. The WiFi is very slow, only just adequate. As mobile signal in the area is patchy a good fast internet speed is essential. Also the occupants in the bedrooms next to what we assume is the boiler cupboard complained of intermittent noise during the night from the cupboard between them. This took a bit of go getting used to and resulted in disturbed nights sleep to start with. Overall we were very happy with our stay and would recommend the property but with a few minor tweaks it would be 5 star and 10/10.

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• Jodie - Verified booking

  The house is lovely, has a really homely feeling and is more spacious than the photos suggest.

  The bathrooms bedrooms and living room are all comfortable and well maintained, although the beds are extremely soft which gave a couple of us back ache after a few nights. The kitchen is clean and easy to use but could do with a few more knives, just a bread knife and large carving knife available. A couple of other dishes and serving bowls would be useful but there was enough to make do. The swimming pool was great and much warmer than previews reviews suggested but there was a sort of petrol smell in there near the door. The catering building next door was not an issue at all, barely even knew it was there. There were a few issues with the boiler initially but the owners quickly sorted it and we were toasty warm the whole stay. There's plenty of parking and a small outdoor eating space, a bit of grass but on an incline so not suitable for small children really. The views are lovely and on a cold winter afternoon with the fire on and a good book it was just what we needed. All in all it was a great space to relax and we would happily recommend and/or book again.

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