Guests say
Royal Views offers a spacious and well-equipped flat in the heart of Keswick, with excellent access to local attractions and the added benefit of parking. Guests appreciate the central location, comfortable bed, and well-stocked kitchen. However, several reviews mention issues with damp, mould, and cleanliness, as well as maintenance concerns such as WiFi, plumbing, and decor. While the property is praised for its convenience and comfort, attention to cleaning and refurbishment would enhance the overall experience.
While some guests found the flat clean and tidy, multiple reviews highlight significant issues with damp, mould, dust, and stained furniture. There are also mentions of crumbs, dirty lamps, and a shower in need of a deep clean. These recurring concerns indicate that cleanliness is below expectations for many guests.
The location is consistently praised as excellent, being right in the centre of Keswick with easy access to attractions and amenities. Some guests note street noise due to the central position, but overall, the convenience and proximity to the town centre are major positives.
Guests generally find the flat spacious and the bed comfortable, with effective heating and hot water. However, some mention a soft mattress, noise from the street, and issues with damp affecting comfort. The overall impression is positive but with room for improvement.
The kitchen is well-equipped for self-catering, and the inclusion of parking and a washing machine is appreciated. However, guests report problems with WiFi, plumbing, and outdated instructions, as well as a need for refurbishment and better maintenance of fixtures and decor.
There are no mentions of welcome gifts or thoughtful extras. In fact, several guests note the absence of basic supplies such as toilet rolls, salt, pepper, and tea or coffee, which are often provided in similar properties. Please note that gifts or supplies are not guaranteed.
About this property
Comfortable accommodation, centrally located next to the famous George Fisher climbing shop.. All on the
Second Floor:
Open plan living space.
Living area: TV, CD Player
Dining area.
Kitchen area: Electric Oven, Electric Hob, Combi Microwave/Oven/Grill, Fridge, Washing Machine
Bedroom: Double (4ft 6in) Bed
Shower Room: Cubicle Shower, Toilet.
Electric heating, electricity, bed linen and towels included. . Private parking for 1 car. No smoking. Visit England 3 Star.. Royal Views is situated in Keswick town centre, next to the famous George Fisher climbing shop. All the amenities of this bustling town are on the doorstep, including shops, pubs, restaurants, the Leisure Pool, cinema and The Theatre by the Lake. A short 5-minute stroll will take you through Hope Park to the shores of Derwentwater, where you can board a launch to take you round this very scenic lake. The apartment is accessed by several flights of steps.
The height of the handrail on the external steps is less than 1m. The gaps between the railings on the external steps are more than 10cms.
There are large gaps between banister spindles.
Reviews (13)
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Confirmed Guest
I have never had to buy toilet rolls at a holiday property before – there were literally none, not even one sheet left on a roll. More significantly, it is clear that the owner pays no attention to the comments left by previous occupants over the last 6 months or so. The wi-fi still does not work. On trying to connect to the hub, the message received was that the internet was disconnected – the cabling seemed OK, so I presume the owner has stopped paying the monthly subscription. Many of the appliance instructions are out of date as they have obviously been changed over the years and the inventory provided is very inaccurate.The plumbing needs attention; every time the hot water is used in the bathroom sink, the tap in the kitchen starts running and makes a very loud noise. In order to stop it, the kitchen tap to be turned on then off.
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Confirmed Guest
I have stayed a number of times in the apartment above and have always given five star reviews. Unfortunately that apartment was unavailable so I booked this apartment. I had read the reviews regarding mould etc after booking and therefore my expectations were low.Good points:Great location, included parking just around the corner, kitchen well stocked for self catering and for me the bed was comfortable.Areas for improvement:Shower needs a deep clean. There is no excuse for the amount of black slim on the shower lead, shower head and shower switches. The shower was filthy.As previous reviews highlighted, there is mould throughout the apartment.The bedroom window is difficult to close. You have to lift the bottom left hand corner up with some effort to close it.On entering the apartment the bathroom door was closed. On opening the door I was overcome with fumes. Unsure if it was as glue, paint, or a vinegar based cleaning product (possibly used for the mould). Had to keep the bathroom door open, the bedroom window open and the bathroom extractor fan on for the whole four day stay. Smell was bearable from day three onwards. For first two days had to wear a Covid mask when showering!Given that some of the issues have been highlighted by other reviewers, I am really surprised that cottages.com continue to list the apartment, especially at the same price as the five star apartment above. I will certainly look at other booking sites in the future.
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Confirmed Guest
Lovely little apartment for location and parking having stayed a number of times now but the property is in need of a full refurb having lost its attention to detail and love. Had issues with the WiFi which the previous guests had too - won’t be staying again.