Guests say
Otters cottage in Wroxham is praised for its fantastic central location, spacious layout, and well-equipped kitchen, making it an excellent base for exploring the Norfolk Broads. Guests appreciate the comfortable beds and homely atmosphere, with many expressing a desire to return. While some furnishings and bathrooms are noted as dated or in need of maintenance, the property is generally considered good value for money. Occasional cleanliness and maintenance issues are mentioned, but overall, the cottage offers a pleasant and convenient stay close to local amenities and attractions.
Most guests found the property clean and comfortable, but several reviews mention issues such as dust, crumbs, sticky floors, and occasional missed cleaning under beds and furniture. Some bathrooms had mould or odours, and a few guests found items left behind. Overall, cleanliness is acceptable but could be improved.
The location is consistently highlighted as excellent, with easy access to Wroxham's shops, restaurants, the marina, and the Broads. Guests appreciate being able to walk to local amenities and enjoy the views.
Guests frequently mention comfortable beds and a spacious, homely feel. Some furnishings, such as sofas and decor, are described as tired or dated, but recent upgrades are noted. Occasional issues with heating in some rooms are mentioned, but overall comfort is good.
The cottage is well equipped, especially the kitchen, and has useful amenities like parking. However, some appliances, bathrooms, and fixtures are dated or in need of repair, and guests mention issues with showers, TV reception, and Wi-Fi. Facilities are generally adequate for the price.
Several guests appreciated welcome packs with tea, coffee, cake, and biscuits, though it must be noted these are not guaranteed. The information booklet is praised for being helpful. Some minor issues with out-of-date items were mentioned, but overall, thoughtful touches are evident.
About this property
Explore the Norfolk Broads from this property, which is conveniently situated in Wroxham, the ’Capital of the Broads.’. 1 step to entrance.
Ground Floor:
Kitchen: Electric Oven, Electric Hob, Microwave, Fridge, Freezer, Dishwasher, Washing Machine
Bedroom 1: Kingsize (5ft) Bed
Bedroom 2: 2 x Single (3ft) Beds
First Floor:
Living/dining room: 40" Freeview TV, DVD Player, Electric Woodburner
Bathroom: Bath With Shower Over, Toilet
Second Floor:
Bedroom 3: Kingsize (5ft) Bed
Ensuite: Cubicle Shower, Toilet.
Gas central heating, electricity, bed linen, towels and Wi-Fi included. Doggy extras. Enclosed courtyard with garden furniture. Bike store. Private parking for 2 cars. No smoking. Please note: There are 2 steps in the courtyard.. Otters is a terraced house located in the heart of Wroxham, which is known as the ’Capital of the Broads’. The property is situated next to the famous Wroxham Bridge and is an upside down house which has been furnished to provide excellent holiday accommodation for any time of year. This is a perfect location for exploring The Broads, with day boat and canoe hire close by, and is within easy walking distance to a selection of cafes, restaurants and shops. Or simply just sit and watch the boating activity go by. For children, Bewilderwood at Horning is an outdoor adventure park with zip wires and jungle bridges, and is a truly memorable day out. Wroxham Barns and craft centre is just short drive away or head to the lovely sandy beaches on offer in the area. Visit Cromer, with its traditional seaside pier, or Happisburgh, with its iconic red and white lighthouse and to see the grey seals. The best beach is Horsey Beach where, during the winter months, hundreds of seal pups can be seen. There are National Trust properties in the region, including Blickling Hall, Felbrigg Hall and Gardens, Sheringham Park and Horsey Wind Pump. Spend a day in the fine city of Norwich, 8 miles away, with its cathedrals, museums, theatres and array of excellent shops and cafes, Cycling, canoeing, fishing, walking and golf are all available locally. Beach 12 miles. Shop, pub and restaurant 50 yards.
Free WiFi
There are steps or steep slopes in the garden.
Suitable for up to 2 pets
Reviews (37)
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Debbie Murphy
Otters is a well situated self contained property that had everything we needed for our short stay. There were caddies full of tea coffee and sugar along with cake & biscuits which was a nice touch. If we had been staying longer we would have required assistance with the TV. Wi-fi was very poor and the password noted in the paperwork binder kept returning as incorrect so we gave up. Overall well equipped and well furnished but bathroom is very tired and could do with a re-fresh, that said everything worked perfectly. There was a slight odour of age from the carpeting. My only real complaint was I found a pair of soiled ladies underwear in a drawer in the top floor bedroom. I took a photo and disposed of the item before we left.
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Jose Avey
We loved Otters. Beds super comfortable, lots of space and really homely. Showers were adequate. My daughter had the top floor and felt very comfortable. The courtyard garden was a lovely suntrap, perfect for a glass of fizz in the sunshine 🌞. Looking forward to booking again. Was thinking of a winter break as the living room was so cosy and the sofa and chairs were really comfortable.
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Sharon Wagg
On arrival we know the area so knew where we was going. On entrance to the property we where instantly disappointed. With the cleanliness. Needed to hover down stairs as our grandson was due to arrive the next day with family. He is only 2 so picks things up. Moved a single bed to put against the walls. There was sticky sweets and rubbish under all beds. On going up stairs to lounge and kitchen. There was crisps and crumbs on floor and under furniture. So hovered. Black cob weds hung from all the shades and ceiling. Kitchen floor was sticky and washed twice water black. We left it cleaner than when we arrived. Curtains lost hooks hanging loose also brown stains on them. This is our worst place with had through you. Would have complained but it was late and the only number we had was cleaning contractors and as they left like this no point because there's clean and clean. The otters is dated but if cleaned properly would be nice. Skirtings need a good clean too. Great location.