Guests say
Pencoys is a well-regarded holiday cottage in Cornwall, praised for its cleanliness, comfortable amenities, and excellent location close to the beach and local village. Guests appreciate the colourful garden and the property's suitability for dogs. While some guests have raised concerns about the unmade access lane and suggested minor improvements, the overall sentiment remains positive, with many expressing a desire to return.
The property generally receives high marks for cleanliness, with multiple reviews noting it as spotless and well-maintained. However, a few guests mentioned issues with mould and unhygienic facilities, slightly affecting the score.
The location is frequently described as good, with proximity to the beach, village, and local amenities. However, the condition of the unmade lane leading to the property has been a point of contention for some guests, impacting the score.
Guests find the beds comfortable and the property spacious, contributing to a pleasant stay. Some reviews suggest the need for updating and mention uncomfortable furniture, which is reflected in the score.
Facilities like the washing machine and kitchen equipment are appreciated, but there are several mentions of maintenance issues such as non-working appliances and the need for better instructions. The garden and parking also received mixed feedback.
While some guests mention the provision of welcome gifts and the helpfulness of the housekeeper, there is insufficient information to accurately assess the consistency of thoughtfulness across all stays, leading to a null score.
About this property
Residing in the seaside village of Mullion is the delightful cottage of Pencoys. With ample access to the Lizard Heritage Coast and boasting fabulous views of the Cornish countryside, Pencoys is a superb setting for a family of six who want to get away from it all. Park your vehicles in the two handy off-road spaces before relishing the rural vista. Be welcomed into a pleasant living/dining room where leather seating, Sky TV, a toasty woodburning stove, along with plenty of books and games await you. Progress through the charming home-from-home to the kitchen, a well-equipped space where the chef of the group can enjoy fixing up tasty dishes on the electric double oven; when dinner is ready, gather the group around the dining table and catch up about your coastal activities. The first floor hosts three bedrooms, two appealing doubles and a twin room that is ideal for children; the family bathroom is also situated on this floor, with a shower for you to enjoy a well-earned rest in, the cloakroom downstairs provides you with another basin and WC. Unwind on the terrace as your loved one works the barbecue, and your furry friends stretch their legs on the lawn below. The location of Pencoys is fantastic, with your amenities being under a mile away, venture into the village to grab your essentials, before savouring lunch at The Old Inn pub and sunbathing on the soft sands of Polurrian Beach. Pay the town of Helston a visit and learn of the region's history in the Museum of Cornish Life, take the family for an exhilarating outing at Flambards Theme Park, or hike through the beautiful Cober Valley. Venture south to the settlement of Lizard and hike the South West Coastal Path to Lizard Point, paddle in the waters at the quiet Housel Bay Beach and tour the Lighthouse's Museum. Outdoors enthusiasts can partake in kayaking and canoeing in the region's waters with Vertical Blue Adventures, or travel to the Goonhilly Downs National Nature Reserve Walk to embark on walking and cycling trails. There is so much to experience with the family at Pencoys.
The peaceful village of Mullion rests on the south Cornish coast. A superb destination for those wanting to make the most of the British seaside, the village is home to Polurrian Beach and has access to the South West Coastal Path with its wealth of beaches and landmarks dotted throughout the trail. Visitors can enjoy delicious food with a pint at The Old Inn and Mounts Bay Inn, before grabbing their essentials from the convenience store and making the most out of the village's links to the Lizard Heritage Coast.
Accommodation
Three bedrooms: 2 x double, 1 x twin (2 x 3ft singles).
Bathroom with shower, basin and WC.
Cloakroom.
Kitchen.
Living/dining room with woodburning stove
Oil central heating with woodburning stove.
Electric double oven and induction hobs, microwave, fridge/freezer, washer/dryer and dishwasher.
TV with Sky, WiFi, selection of books and games.
Fuel and power included in rent.
Bed linen and towels included in rent.
Highchair, travel cot and stairgate available.
Off-road parking for two cars.
Enclosed back garden with terrace, lawned area and furniture.
Two well-behaved pets welcome.
Sorry, no smoking.
Shop 0.4 miles, pub 0.5 miles, beach 1.3 miles.
Note: Access to the property is along a rural unadopted road - the speed limit is 5 mph and care should be taken as the road surface is uneven in places, may not be suitable for low slung vehicles.
Note: The friendly owner lives in the neighbouring annexe.
Reviews (20)
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Susann
A new cooker was delivered. When we arrived there was milk in the refrigerator, also eggs, potatoes, cookies,⦠thank you very much! Everything (except small details like windows frames) was clean and we felt very comfortable. The shower is new,very large and very clean. After a week we received new towels. For foreigners like us, it would have been useful to know how the garbage is seperated in the shed. The different bags are there. Thank you again very much for the lovely time at Pencoys.
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Louise
We book again and again because of the high standard of the properties which, we assume, you at Sykes also inspect regularly to ensure your high standards are maintained. We have always really enjoyed staying in CC properties. This year, however, we stayed in Pencoys, Glenmoor Lane via Sykes. Individually the issues below are not particularly worthy of comment but, taken together, are indicative of a neglected, poorly maintained property. The property is in a less than satisfactory state. ⢠None of white goods were adequate â the casters on the dishwasher trays and during our stay the dishwasher stopped working altogether; two of the hobs on cooker were not working; the fridge light was not working and the fridge is clearly near the end of its life; the washing machine needs servicing â it did not washing clothes very well; ⢠There had been amateur efforts to cover up the mould on the bathroom walls, ceiling and window blind. There has been no effort to deal with the big patches of mould in the living room (above the French windows) ⢠The decoration hasnât been refreshed in many years ⢠The kitchen window needs replacing as the double glazing seal is broken and you canât see through portions as it is obscured by water. The DG seal on the twin bedroom window has also broken ⢠The soft furnishings in the living room are past it - especially the armchair where the cover is in a particularly poor state ⢠Battery needs replaced in kitchen clock - clearly not been working for some time ⢠Several of the gutters are blocked by large bit of turf! ⢠There were virtually no clothes pegs and those that remain broke as we tried to use them as the plastic was so old â and the rotary dryer doesnât turn because of it overgrown with vegetation ⢠Several of the plates, bowls and glasses were chipped and the crockery was so old it looked like it had come from a charity shop ⢠The chopping board was dirty and stained â it needs replacing ⢠The sun shade with the table on the back patio not secured so it is unusable ⢠The dining table mats are sticky â not clear of this was from age or poor cleaning The housekeeping is carried out by neighbours who are clearly not able to provide a professional service: ⢠Some of the towels were musty, smelt unpleasant (the neighbours do the washing, not a professional service as set out in the information provided at the cottage) ⢠Although we had booked two weeks there were no toilet cleaning or other cleaning materials â especially poor for a summer let (we have never stayed in a let where no cleaning materials were provided) ⢠There were no replacement kitchen bin liners ⢠There was no hand soap of any kind - not helpful on arrival ⢠There were bit of food in the cutlery draw and a couple of the plates in the cupboard were encrusted with food ⢠The vacuum cleaner is in desperate need of a service â does not work well and leaves a smell of dog! ⢠In other CC properties there is always a welcome of a cream tea/hand-made biscuits/bottle of wine. Here there were just a couple of packets of Tescoâs own brand biscuits â frankly, better not to bother The owner, it seems, is happy to take our money but unwilling (or unable) to maintain the property to an acceptable standard. The property did not represent value for money and we think we are due a refund of some of the cost â 25% seems fair recompense. When we raised these issues with the housekeepers/neighbours there was little they could do (we did get replacement towels on our last day, they provided some cleaning materials and, apparently, the white goods are being replaced as a result of our comments). They spoke with the owner who asked us to get in touch via you, as our agent, to discuss further.
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Ashim
It was a pleasure to stay there. Giving more feedback below to help make it even better. A few suggestions: - Need to provide better instructions on how to use the oven. It is a relatively complicated model. - There were cars parked in the road leading to the house twice during our visit, blocking the way. Letting you know about this nuisance behaviour from strangers. - An extra frying pan would be helpful - Some instructions on how to use the washing machine would be useful. It is a bit of an old model, and wash settings are not obvious. - An outdoor tap, or footwash arrangement, in front of the house would be handy to avoid tracking in sand after beach visits.