Holiday Cottages In Chipping Campden

Reviews

What our customers say about their holidays

• Claire - Verified booking

  We arrived at the cottage and we were pleased with the location.

  It would have been good if the lamp in the window was on timer as very dark on arrival. On entering, we were initially pleased with the lounge and kitchen which were tastefully furnished and attractive. However, the first floor bathroom had no window coverings and the window next to the toilet was overlooked by a neighbour. We had to put newspapers up for privacy and warmth. We needed to use this room as my partner ,who is tall found the upstairs bathroom to0 low. The heated towel rail was switched off in this room and the bedroom. The main bedroom was chilly. We then found we could not operate the tv and there were no easy instructions in the welcome pack. We rang the owner and she couldn't help. She said that she would contact the office the following day. We therefore had no TV/ radio that evening. The following day ,i rang the office and they said a maintenance man would come out. Nigel arrived at 4pm and spent ages trying to work it out, he was really kind. Eventually, he advised us re the basics and the rest of our stay we managed BBC1only.He bled the towel rails which was a huge help , although the bedroom one never worked. The handle on the log burner was faulty and fell off, there was no fire grate set. The following day a second maintenance man called as we had reported that there were no batteries in the torches in the event of a power cut. We reported the log burner so it could be repaired before the next guests. As we were only there for 3 nights are stay was not as pleasant as we hoped/expected. If the welcome file was updated and more informative re TV it would have helped us. We noted that the bathroom windows had been reported by guests as far back ad Nov 2022 and nothing done. It seems sad and neglectful that the owners clearly didn't care about their guests comfort. We visit the Cotswolds often and have used this company many times, it was very disappointing to experience these faults for the price charged. Further small failings. The enamel teapot is red hot when boiling water used, not fit for purpose. The dressing table stool too low for mirror and mirror has no restraints, impossible to dry hair in comfort. No spare blankets or throws. No fairy liquid/dishcloth. We loved the location of this cottage and would stay here again if all points mentioned were corrected

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• Ann - Verified booking

  We stayed in Stanley Cottage for the first time in December 2022 and upon our return immediately booked it again for similar dates this year, December 2023.

  We gave a favourable review last year but pointed out a few things which could be improved (for the owners eyes only) but since they have not made any improvements I feel the need to mention these things in my review. I had suggested that it would’ve been good to have had some curtains in the lounge and also to cover the patio doors and the floor to ceiling windows in kitchen to make it cosy in the evenings. There are no blinds to offer privacy in the first floor bathroom which can be overlooked by neighbours….this has been mentioned in other 2023 reviews but my previous comments were not taken on board by the owner. Another problem we encountered was the smoke detector sited immediately above oven so that whenever the oven door is opened during cooking the alarm is immediately set off (pointed out by me last year and by a subsequent phone call to the agent a week or two ago ….but not dealt with). My last comment would be to suggest that the washbasin in the first floor bathroom is very high and not practical or indeed easy to use. Also I should perhaps mention that the toilet seat in the bathroom did not stay up when used by males. Not very convenient. Also we were quite disappointed that there was not even a small Xmas tree or any Xmas lights/decorations to welcome guests at this festive time of year. Most other cottages in Chipping Campden were looking Xmassy as was the beautiful high street so we felt a bit disappointed that the owners did not see fit to enter into the Xmas spirit.

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• Andrew - Verified booking

  This cottage is very well equipped and very clean.

  In particular the welcome gifts were exceptional. The kitchen/dining room in the side extension was excellent. Chipping Campden was an excellent place to celebrate New Year. The whole main street was decked with festive lights. We ate out in Michaels, Eight Bells Inn and the Noel Hotel - the food and service in all three was very good. However, we felt the cottage heating systems meant the cottage felt cool throughout and cold in certain areas. We struggled to interpret the instructions and were unable to advance the heating system to get heat during the day; or to raise the temperature. It could be just a case of re-writing the instructions so that they are easier to understand. This is a complex issue and I have sent a separate email to Manor Cottages giving more details. We managed to cope throughout our stay as I (learning from previous experiences) had brought with me a couple of small electric heaters. By moving these around to the rooms we were in from time to time gave us the comfort we were expecting. This was particularly needed during New Years Day as we were confined to the cottage all day by gales and heavy rain. I also feel the need to improve things in the small bedroom. Again I have made some suggestions in my email to Manor Cottages.

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• Emma-nicole - Verified booking

  The cottage was superb.

  Everything super comfortable, cottage warm and cosy, log fire excellently stocked! Wonderful welcome pack with biscuits to enjoy and a cleaning pack. I was delighted to find kitchen spray as this seems to be rare in other cottages I’ve stayed in. Kitchen stocked with the basics like salt and pepper, olive oil, milk. So that was very convenient. Everything clean. This cottage is ideally located! Turn to the right and you are a 2 minute walk from centre of chipping Campden, turn to the left and you walk up onto the Cotswolds Way! Very well appointed with attractive interiors. We liked it so much that our grand plans for dinners out each night were changed to dinner in the cottage on 2 of our 3 nights! But the great thing is that it is such a swift walk from bars and restaurants that you can enjoy an aperitif or a pre or post dinner cocktail elsewhere without having to taxi it or one of you dipping out and being the driver. Owner very responsive and amazingly swift, going above and beyond when we asked about something - excellent service. This weekend was a special treat and much needed escape with my mum, and we both really did enjoy a lovely stay.

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• Sarah - Verified booking

  We loved everything about our stay!

  !! I think the only notes are the lack of curtains in the living room and bathrooms (not much privacy at night— but should note I did see this in the reviews before booking and knew this was to be expected). Also, while it didn’t bother us, I do think it’s important for guests to know that because it’s on the main road, it is quite noisy from traffic (a lot of trucks!) during the day and into the early evening. If you’re a light sleeper, you’ll probably hear it on weekday mornings starting around 7:00. We definitely were not expecting that, since we’d never been to the area and weren’t aware of how busy the High St is. Of course this sort of noise also comes with having the old door and windows which are obviously part of the charm. But it was pretty noisy at times. Thankfully the noise doesn’t carry to the kitchen and back garden and we spent a lot of time in there…. And wasn’t enough to ruin our stay by any means. But just something for guests to be aware of. All in all, we have a wonderful stay and made some great memories. It was so cozy. Thank you so much!!

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