Large Dog Friendly Cottages in South Hams District

Reviews

What our customers say about their holidays

• Carolyne - Verified booking

  On arriving at Duffield we were immediately faced with overflowing drains on the driveway, which were backing up into the house.

  I was unable to speak to anyone at Sykes or Helpful Holidays to raise the issue and this was the only tel no we had been given, so I resorted to your msging service - knowing that I probably wouldn't receive a reply over the 72 hr period as with all other previous messages I had sent. My husband is a builder and has had to deal with many septic tanks over the years and on taking the drive drain cover off, and also the septic tank cover, it was immediately evident that there was a serious blockage problem backing up to the house, which had clearly been happening for a considerable time. I went to the village shop to see if anyone had some drain rods and the shop owner put us in touch with a gentleman who had recently sorted out her drains. She also contacted the owner of Duffield to alert Mrs Westacott of the problem and I gave my mobile no for her to contact me directly. Mrs Westacott did not believe that there was a problem with the drains having been at the property on the Friday, which we find incredible, especially as it had been noted by previous guests that there was a drainage problem. After several v stressful hours Mrs Westacott arranged for the gentleman recommended by the shop owner to come later in the afternoon to see if he could resolve the issues. Thankfully he was able to clear the blockages - he said that had mainly been caused by wet wipes having been flushed into the system.

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• Julia - Verified booking

  This was a lovely cosy cottage with lots of quirky features.

  Comfortable for 5 or 6 but be warned the stairs are steep for young children or frail or vulnerable adults. Beautiful views over Dartmouth town and harbour. The cottage is accessible by a very steep and narrow road for unloading and loading luggage but otherwise leave the car in the town car park. We kept ourselves fit walking up and down the steep hill to the shops! The cottage is just a short (steep) walk from the town centre where there is loads to do for all ages: steam train trip, lots of boat trips, museum, escape room, a wide choice of pubs, restaurants and cafes. There’s also a very nice heated outdoor swimming pool and a very nice indoor pool and gym at the leisure centre. Lovely walks with superb views. A nice walk or boat ride to Dartmouth castle and the coast. The castle is managed by English Heritage and there are activities for all ages and it’s well worth a visit. We loved Dartmouth! A friendly, peaceful and pretty town.

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• Karen - Verified booking

  We were very disappointed with the overall cleanliness of Gooder House on arrival.

  As l informed the Coast and Country Cottages office on the next day. The whole house was covered in cob webs. The downstairs bedroom was particularly poorly cleaned. In fact I did question if it had been. There was a lump of chewing gum on the window sill, loads of cob webs and the bathroom floor was filthy. The lady in the office did offer us a re clean but by that time we had all arrived and were keen to get on with our break. I was also very disappointed that no one had seen fit to give us warning of the building work going on next door. This proved to be very disruptive on a daily basis. The builders arrived every weekday morning at 7.30 am with their radio blaring, which continued all day. When they started the drilling the noise in Gooder House was horrendous. In fact one day some plaster came off the wall in the hallway. Considering the cost of the holiday I cannot describe it as a relaxing holiday.

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• Martyn - Verified booking

  I discovered that the sliding door of shower room next to the back door had become detached from the runners.

  The Maintenance chap tried his best but this is a job requiring the pelmet to the door to removed to rectify this and therefore we had to put up with the door being permanently open the whole 2 weeks of our holiday. It was also noticed that the door to the kitchen from the hall drags on the floor, it was like this 2 years ago! In fact most of the doors don't shut shut correctly and need some maintenance. The family bathrooms fan struggles and is either in need of a clean or the bearings worn out. The TV in the dining room and the main bedroom have only a few usable channels. They either need to be connected to the home WiFi so they can be used with streaming channels or connected to the BT TV. Despite this we really love this rental and the rest of the facilities make up for the shortfalls with the garage parking being the cherry on the bun.

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• Ruth - Verified booking

  The property is great.

  Good location, easy access down the hill into town and the garage is the clincher for us. We have stayed at Gooder House quite a few times now, in spring, summer and winter. The dodgy water supply this visit was a bit inconvenient but out of your control and the water bottles were much appreciated. The only downside was that on arrival the heating thermostat was set to 13C! We assumed the property had not been used for some time and no thought was given to making the house comfortable for us. My husband was able to adjust the thermostat but the house was freezing cold for several hours until a decent temperature was reached. The loft radiator remained cold so we had to bleed it ourselves to get heat upstairs. We would have expected the heating to have been checked before we arrived! Other than that, we had a good time.

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