Large Cottages in Dartmouth with Hot Tubs

Reviews

What our customers say about their holidays

• Sean - Verified booking

  The house has such great potential, however we had several issues during our stay, and some positives too.

  1) The dishwasher was broken, we were told when we arrived - as 3 families (11 people) this wasn't ideal, it was a lot of extra time washing dishes on a supposed luxury break, I know these things can't be helped, but it was not replaced until literally the morning we left (the irony!) this could have been resolved much sooner. 2) The hot tub was freezing cold for the first 24 hours, we were told it was due to it being 'cleaned' yet no other lodge we have stayed at had this problem, it was also never inspected for the entire week we were there, other lodges have someone come every morning to check the ph levels etc, which may have caused our illness (see further down). 3) The house was not cleaned to a satisfactory standard, firstly, let me say the main cleaner was absolutely wonderful, a lovely lady who tried her best, but that property is too much for one cleaner, you need a couple of cleaners to really properly clean it, the wooden floor was dirty, the sofa had a musty smell (why fabric sofa's in a lodge? Surely get leather easier to clean!) Positives; 1) The tennis court is brilliant, as are the swings/play area for the kids, clean and just a really good area, fresh air, no need for video game consoles! 2) The staff on site, particularly the main cleaner, and the lady in the main office who kept informing us of the dishwasher situation, she also sent the cleaner to clean the lodge when we mentioned the issue. 3) 2 Bottles of wine on arrival, very nice touch, and very nice wine. 4) Beds were comfortable, showers were powerful, rooms were huge. Unfortunately, out of 11 of us, 9 of us were sick during and following the stay, the children from the early part of the stay, later moving on to the adults - whilst we can't exactly pinpoint what caused it, we have our suspicions it was related to the hot tub cleanliness. When all is said and done, would we go back there? Probably not.

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• Stephen - Verified booking

  The property itself is fantastic.

  A very modern barn conversion in a lovely location. Beds were very comfortable although I think an option for a harder pillow is necessary for those with that preference. There was no way of cleaning the toilets during our stay. On arrival, the property seemed unclean, lots of dust and cobwebs in easily accessible areas. There was dirty washing in the dishwasher, presumably from previous guests. Windows weren’t very clean at all. Pool table was slanted despite this being a major selling point for the property, so a bit disappointed with that although I did not stop us from using it each night. Lighting wasn’t great above the table and sometimes it was hard to see which ball was which colour (mainly when playing snooker). Hot tub is great. Although, with it being wood fired it takes time to heat up. This is not always possible with days out etc and by the time it has heated, it would be pushing well into the night. I know this is not the case for everybody. Have to say that the maintenance team were great as there were a couple of issues during our stay which were fixed straight away. Communication with them via e-mail was quick and easy. Lots of flies at the property which is understandable as it is on a working farm. The fly spray provided did not quite cut it unfortunately. I think this needs looking at (if possible). I hope this feedback helps in the future. Thanks again for our stay :)

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• Martin - Verified booking

  House was very clean and well equipped.

  We went away with our children and grandchildren so there were 10 of us. The bedrooms we’re comfortable and spacious (4 with en suite). The lounge area didn’t have enough sofas for 10 people and meant some had to use the large footstool and dining chairs which weren’t ideal. The house is close to Dartmouth and has lovely views from 2 of the bedrooms. We were told the pool and children’s play area was out of use due to COVID situation but on arrival it was clear the children’s playground was out of use due to the building works being undertaken so that wasn’t so good. The hot tub had constant warm water that was cleaned daily. Tennis court was good and readily available for use. The house has a small decking area and no garden which we didn’t realise so that made it difficult for the grandchildren to run around freely. Would have been a nice touch for a small shop to get early morning milk, bread & eggs etc, but local supermarket a short drive away. House is well situated for a quiet peaceful holiday or short drive will take you to local towns, beaches and places of interest.

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• Sarah - Verified booking

  Our property was beautiful both inside and out.

  They layout was perfect for 3 families sharing and there were plenty of bathrooms for all parties to use. The kitchen had almost everything that was needed; some extra baking trays would have been helpful. The location was great and the facilities on site were well maintained. It would have been better if there could have been a field for the children to play ball on as it states no ball games outside the cottage. The playground was small so not ideal for older children 10+ but good for younger. The hot tub was a welcomed addition to the property and was used every day. The main bathroom with the bath had an awful smell. This bathroom didn’t have windows and so ventilation was poor which could have been the problem but it does need to be looked at. Fortunately we didn’t need to use this bathroom but had we needed to I think we’d of come out smelling worse. The Wi-Fi was good and was used by all 9 of us. We would definitely return as we had a wonderful time. Thank you very much.

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• Aeishah - Verified booking

  The property was lovely and clean, difficult to find in the dark and reception is closed most of the time in the village.

  The property was smaller than expected for 10 guests this was not an issue but is smaller than what it looks like in the pictures. There was a really good washing machine and tumble dryer which with 8 children really was a bonus. Kitchen equipment was all of really good quality and plenty of plates and cutlery. Only negative is that there was no hoover!! There was a broom and dustpan and brush! If only staying for a few days would not have been much of a problem but 7 days of sweeping the floor, and then no mop either to clean the floor by day 7 the floors were not pleasant! Also the parking is not directly in front of the property, it’s not far away but there is not allocated parking instead parking spaces for a few cottages in a row, one night all the spaces were filled and I had to park further away which was a bit annoying.

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