Cottages That Sleep 16 In Norfolk

Reviews

What our customers say about their holidays

• Christine - Verified booking

  Some of the mattresses are very old and dirty.

  They have clean mattress protectors on but, when stripping the beds at the end, the protectors came away too revealing very old mattresses. I didn't check all of them just the two I stripped. In May a review mentioned the stained settee. The owners answer was to cover up with what looked like quilted throws off the beds. They didn't fit well and were constantly slipping off the settee. The coffee table in the lounge which was originally black had chips of white all over it so it never looked clean. The vacuum cleaner didn't pick anything up. When I checked the brushes they were completely clogged with dirt, hair and fluff. It would have been a long job to breathe life back into it. I only hope the cleaners were using their own equipment.The owner needs to check that equipment is in a usable state. The wash basins in the bathrooms were very small and, with a glass shelf above, impossible to get your face over. I think the three star rating should really be 2 star. My family all agreed it felt like student digs. On the plus side the location is excellent. There was plenty of space for the 6 young children to run around. The kitchen was well equipped for a large group. You get parking for 2 cars for the week for free and extra parking permits are available for £5 for each 24hrs from the owner but you are not guaranteed a parking spot especially at the weekends. However, Sainsbury's is a 10 minute walk away and my son parked there for the week for £21. Finally be aware that because of Covid you can't get in the property until 5pm and you have to vacate at 9am. The cleaners arrived at 9.02am. These were not the times I was given when I made the booking earlier and it was quite a rush to get 9 adults and 6 children breakfasted, packed, beds stripped etc. and out by 9am on leaving day.

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• Sonia - Verified booking

  Several months after booking this property we were advised that there was building work in the woods behind the house.

  Sykes assured us that this would not impact negatively on our stay. In actual fact the building is being constructed adjoining the house which did impact our enjoyment of the location quite considerably. Builders started work with their hammer/nail guns at 7.20 am. Vans were constantly in and out throughout the day. Voices could be heard from within High House. Builders were directly outside some of bathroom and bedroom windows. Parking for guests is limited to three cars. Some bedrooms only have a roof light which is not as advertised. The cooker was very dirty and the overhead lights for the cooker which is located in a dark recess were not working. I was told just before our holiday was due to commence that there was CCTV camera in the drive. This camera is in fact positioned in a tree directly pointing at the hot tub which I feel is quite an invasion of privacy. While the house is very nice I would not recommend anyone to book a holiday while this building work is ongoing. I have been unable to get any response from Sykes on these issues despite contacting them three times so I would not recommend Sykes either.

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• Trisha - Verified booking

  Positives - Overall, beautiful house and location/setting.

  Lots of space for a large family get-togethers. Ample supplies of crockery, cutlery and cooking implements/ovenware. Crisp clean and comfortable bedding. Clean toilets and shower facilities. Negatives - Virtually insecure door in the sunroom that leads to the jacuzzi, locks at top and bottom are coming away from the wood. Dart board disintegrating, with only two complete darts. Lots of holes, not only on the wall around the dart board, but also on the adjacent door. Bare cloth on the pool table. Toilet roll holder in top floor ensuite bathroom, fell off the wall. Foul sewage smell from the first floor main bedrooms ensuite; had to keep the windows open at all times and the door to the bedroom shut. The bedding was clean and maybe a hoover was ran round the house by the cleaners prior to arrival, but the wooden and tiled floors were filthy. One person wore white socks around the house on the first day, which were black by the evening. We also needed to wipe down the dining room table and all the placemats before use.

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• Joanna - Verified booking

  We had a lovely stay in Clover court.

  The rooms were clean and the house well equipped. There was plenty of space for the 16 of us to enjoy each other’s company but also have room to retreat! The kitchen is large and well equipped and each of the rooms having their own en suite meant no queuing for the bathroom The living area is spacious and allowed us room to sit and read or watch TV and the large dining table was ideal for family meals The beach was within walking distance and dog friendly and we enjoyed swimming in the sea. The only downside was the previous occupants had taken the wifi router! The owner did his very best to replace this and get it working. It did, unfortunately mean we had to spend extra on wifi cloud connection for the first 4 days as myself, and 3 other family members had unavoidable work meetings whilst away.

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• Katie - Verified booking

  I cannot recommend this property highly enough.

  For a large family/party (including our beloved dogs) the property was absolute perfection. The living space, the dining area and the kitchen are perfectly proportioned and accommodating. All presented to high standards. The bedrooms were clean, perfectly presented, light and airy. The location was perfect. 3 minutes walk to the beach and facilities whilst being just far enough away to be quiet at night. I have recommended to friends and will continue to do so. Communication with owner and key holder was comforting. Local knowledge passed on from keyholder was very informative and helpful. A fantastic weekend enjoyed by all. Thank you

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