Holiday Cottages In Weston Super Mare

Reviews

What our customers say about their holidays

• Chen Chiu-ming - Verified booking

  We had spent 5 amazing nights at the accommodation, as a group of 9 with elderly and children.

  The key highlights of the stay was the lovely, aesthetically pleasing yet practical, modern and clean accommodation. It is a lovely house with plenty of space and a very nice and well looked after garden. The combined kitchen/dining area was the central part of the house for us as the whole group can be in the same area yet be able to naturally split off to do our own thing eg. cooking in the kitchen, having tea or preparing the ingredients in the dining area, and kids playing and watching TV in the corner. We enjoyed our meals under the sky roof in the dining area and sliding doors to the garden. We had also used the barbecue grill for one evening, which we got help with operating the gas supply from the host very quickly and easily. All amenities were well thought out from wash basin sensored lights, to night light hand torches that turn on automatically for finding the toilets at night. All appliances are very modern. To accommodate for 10 people, all appliances, amenities and space were good and of quality. As a bonus we were greeted by the friendly host and we were welcomed with cake, wine and farm shop milk which we enjoyed. We also refilled the milk once with standard milk and chocolate orange milk at the farm shop nearby. The stay was wonderful and we very much enjoyed our holiday.

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• Linda - Verified booking

  We had a wonderful holiday at The Retreat with 3 generations of our family.

  ..6 adults and 4 children aged 18months to 9 years. It is a beautiful property, immaculately decorated and furnished with first rate appliances and contains everything you could need for a relaxing break. The pictures don't do the house justice, as it is far more spacious than it appears. Lucy and John were excellent hosts and welcomed us with delicious cake, bubbly, fresh farm milk and sweet treats for the children. Knowing that they were close by for any help or advice was very reassuring, especially when we ordered a delivery to the wrong post code! The Retreat is in a great location for exploring the area, as there is so much to see and do within a 10-15 mile radius, from the grandeur of Cheddar Gorge to the bustle of Weston Pier. There were also some lovely pub/restaurants in the area for a tasty lunch. Even Storm Dennis didn't dampen our spirits as the children were always keen to get back to our 'holiday home' and would have been quite happy to stay in all day if we let them! We would love to return one day...hopefully in better weather...to fully experience the outdoor activities that the locality has to offer.

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• Eileen - Verified booking

  The two resident geese can be a bit scary when they come up close to you, might upset children if they wish to play outside, and you have to watch where you are walking due to their droppings.

  The lodge is clean, comfortable and warm with all the mod cons expected in a self catering place and they all worked well. The safe we found in one of the wardrobes, we were unable to use, as it was locked and is the only item that there are no instructions for in the folder provided. It is on a flight path, so we were often woken up around 6 am with the noise from the planes and the geese honking. Some of the items of crockery were chipped, but as there were only two of us staying, we just used the ones that were OK. Larger bath towels would have been appreciated, but we always gripe about this, even some of the best hotels do not provide decent sized towels. Net curtains, or blinds at the bedroom windows would make an improvement. The lodges are quite close, so we kept the curtains closed in the bedroom to give us privacy from the neighbours, making the room dark. This sound like a lot of complaints, but we were happy with the accommodation and enjoyed our time there. Weather was good and we were able to sit out on the veranda most afternoons enjoying the sunshine while drinking our tea.

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• Joseph - Verified booking

  Nice, mostly well equipped property with plenty of space for 2 families of 4.

  I say mostly as the showers and hot water system are not suitable for 8 people, after 3 quick showers hot water runs dry and you need to wait 40 minutes for it to reheat for your next 3 showers. (The owner didn't see this was to much of a problem, its an eco system). Our new year's stay was ruined by the attitude of the owners, prior to our arrival we asked the owner in writing for permission to set off fireworks to see in the new year to which we received a prompt reply saying that yes we could, "no problem". However as soon as we started the fireworks at 6pm, not midnight to be considerate to the local residents, we were promptly stopped by the owner who didn't realise the fireworks would be loud. This spoilt our new years celebrations, the purpose of our visit and left 4 young children extremely upset and the adults annoyed, had the owner said no to the fireworks in the first instance we could of made other arrangements and saved our money. We spent £150 on fireworks that we cannot use, the owner refused any compensation. We would not recommend or stay at this property again.

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• Suman - Verified booking

  We cannot begin to tell you how much we loved the home you allow others to share.

  Once a year we choose to go away somewhere with the family - there are 10 of us including my disabled sister with cerebral palsy. I am not exaggerating when I say we all entered 'the Retreat' and in unison said 'wow!'. Each room we entered was another lot of wows! The house is so beautifully and thoughtfully designed. There are comfortable spaces within the house to relax with others or, if you choose, have a quiet time by yourself. Having an ensuite room downstairs was convenient for my disable sister who is a wheelchair user. We were very touched by your generosity of a 'welcome pack'. We have packed a lot activities into our 4 days knowing we were heading back to a beautiful and cozy 'Retreat' every evening. Thank you John and Lucy for making us all feel so welcome and for being there at the end of the telephone/text/emails to answer any query that we had. You have thought about everything! We have enjoyed reading other guests comments and you so deserve all the wonderful praise. Absolutely spotless! Thank you and see you again hopefully soon!

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