Big Cottages & Group Accommodation in Southwold

Reviews

What our customers say about their holidays

• Jonathan - Verified booking

  Overall, a good base to stay in Southwold.

  Great space, clean and tidy with everything we needed in the property. Unfortunately, the WC in the master suite took about 30 minutes to refill so that was a nuisance. The air con in the games room wouldn't run and we couldn't get it to work, so we didn't use that space. The bin situation is UNBELIEVABLY TERRIBLE for a holiday let catering for so many people and almost Third World-ish. On arrival, there was no black bin and the blue and green regular bins and double commercial style bin outside, were absolutely rammed to the top with every kind of waste, so we resorted to taking our rubbish into town. There were/are 2 foot high weeds outside the house on the pavement, which could surely have been removed by the Landlord rather than hoping the Council will do it!

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• Hilary - Verified booking

  I will be following this survey with a letter of complaint and supporting photos to Sykes detailing my concerns.

  These include the dampness of the property, the black mould on the walls, the freezer in desperate need of a defrost and clean, the dirty fridge and wallpaper bubbling off the wall due to damp. The cottage advertised as sleeping 5 did but there was only seating for 4 and the dining table was pushed up against the wall making it unusable for 5. Fortunately we were able to visit another property to celebrate Christmas with extended family. As you can see from my concerns I was extremely unhappy with this property and would recommend Sykes review it as soon as possible.

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• Mrs Yeo - Verified booking

  Great location and lots of room, comfy furniture in the lounge, very clean and tidy. We found the double bed uncomfortable, could have done with some essentials in the kitchen, teabags, salt, oil etc just to get us by, or maybe pop in the description that there is nothing so people can bring or buy before they come in. We assumed there would be some basics as in previous lets we have stayed in over the years. Not much room in the bedrooms inbetween the beds could maybe be classed as singles instead of twins, (or bunkbeds). Thanks for a lovely few days

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• Roger - Verified booking

  A really excellent property - spacious, bright, sparkling clean and beautifully furnished.

  The kitchen had all the equipment and utensils you could possibly want. The listing doesn't make clear that the kitchen and principal lounge are on the first floor which was something of a surprise, but not at all a problem. It is set in a quiet part of town just three minutes walk from the High Street with all its attractions. There is a garage for one car and unrestricted on-street parking for others. Strangely the wifi password was hidden away - we finally found it it, quite by chance, taped to the side of a kitchen unit on the third floor!

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• Duncan - Verified booking

  The property was very quiet and ideally located.

  It is well equipped with everything you require in the kitchen area, although the fridge could have been slightly bigger, but there is an individual freezer in a separate area. The garden area was a good size but it was starting to look tired and the furniture required cleaning before we could use it. The garden was also overgrown. The property was clean ,although some areas appeared not to have been cleaned for some time. We had an enjoyable stay in Southwold and the property was generally okay just a few things which could improve it.

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