Big Cottages & Group Accommodation in Colwyn Bay

Reviews

What our customers say about their holidays

• Philip - Verified booking

  Disappointing is the best word to summarise.

  Could be a nice property but there were so many small and not so small items that overall it was not what we expected for the price. Biggest issue was the en-suite shower. Unusable after we discovered water streaming through the ceiling into the kitchen light fittings on day one. Contacted the number given and was told that they had tried to repair it as they couldn't get the correct part - checking in reviews/comments it seems the problem goes back to the summer. As we were there over Christmas there was no hope of getting it fixed whilst there. We specifically chose this property as it had an en-suite shower, having two teenagers meant we preferred to have a separate shower. The house sleeps eight - the saucepans provided would barely feed 3. No serving dishes/serving spoons and really cheap cutlery (but strangely 20 dinner plates!). For a stay over christmas we would have preferred such kitchen basics over three small artificial trees and a bowl of baubles. As a relatively new house it was incredible how squeaky the upstairs floorboard were. I suspect the repeated flooding from the shower may have damaged the floorboards. The main bin outside was locked - a key was not provided but fortunately we were able to remove the lock. The outside food waste bin was full of maggots - someone had tipped food into it without a bag and it had all stuck to the bin. Quite disgusting. Internet was dreadful - again with teenagers this was important. The owner seems to think a 4g wifi box is adequate. It was impossible to watch online TV without severe buffering, and the signal struggled to reach the whole property. When running online broadband speed checks we got between 6 and 9MB. Not good enough in an area that can get 60MB+ and these days inadequate. The drive is getting mucky as the leaves accumulate and start rotting, and really needs some attention. Some cleaning was a little slapdash but overall not too bad. On a positive note the house was warm, although it is the first time I have had a boiler in a cupboard off the master bedroom. Location is also not bad, although some background noise was audible from the A55 and railway line.

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• Debra - Verified booking

  Amazing view which is what sold the house to us in the first place we loved sitting in the conservatory and admiring the view, you can watch the sunset, lots of birds.

  Good location and easy to get to local attractions Conwy 10 minutes away. The house is spacious and had everything we needed. Kitchen was well equipped plenty of pots pans etc for cooking. We would have preferred a dishwasher over a washing machine. Fridge had a bit of a wobble could do with adjusting. Beds were good, plenty of storage in bedrooms. Nice surprise to have a box room with chairs and extra TV. The house has been partly modernised and seems to be well maintained internally. Externally needs a bit of work guttering, front gate need repair. I marked low on cleanliness due to heavy dust on all picture rails and light fittings, tiles behind hob looking dirty, the extractor above the hob is really dirty and the removable sections need taking out and giving a good clean. Also some of the dishes and utensils were left dirty with food residue not cleaned properly by previous occupants, under sink cupboard dirty. This was all a bit off putting. The rest of the house appeared clean and we loved the house otherwise. The DVD player does not have the right cable that connects into the TV an adaptor is needed, bit of a disappointment to my daughter who wanted to watch a movie she had brought. As others previously stated parking at the rear is inaccessible with a large car but there is space to park on the pavement out front, and still allow pedestrians to pass, although our car was scratched. There is no restriction on parking on the road but it would cause obstruction on what is a very busy road. The parking at rear is fine for small cars. The road is very noisy during the day if you’re not used to this and woke us up on a morning. Although we liked the house and views were amazing and the proximity to attractions we unfortunately wouldn’t stay again due to the parking and the busy road noise.

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• David - Verified booking

  Views at the rear of the property are amazing overlooking the estuary with rolling hilly in the background.

  As previous people have mentioned rear parking is very tight to access, managed it on the first day with a VW Touareg but with inches each side--parked on the path after that. Cleanliness was ok could be better in places, some places in need of a pain hear and there. Rear gate is difficult to open, left side scuffs the ground and the right side has dropped and has to be lifted to open fully also the plastic mesh to fill the gap at the bottom of the gates, it's a bit of a botch and have been fitted only with thin string. Out side needs a small tidy up--random piles of bricks piled front and rear, lawn mower dumped under the front window and the wicker furniture piled up under tarpaulin in the rear bottom end of the garden needs disposing off. These are only minor issues, all in all we were ok with it and enjoyed our stay despite the rain rain rain.

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• Louise - Verified booking

  The cottage was spotlessly clean, reasonably sized except for the kitchen which was small, and for us had perfect minimalist decor.

  Kitchen is small and fridge is in the utility, making cooking a little awkward (a sharper kitchen knife would have been appreciated too). There's some lovely takeaways though - we enjoyed Dinos and East Eat in particular. On days weather permitted we are in the lovely contained garden with spot on dining set in a sun trap Parking is far from ideal. It's on street free for all parking, you're on a bend, next to a really confusing driveway next door (they have a drive but no stopped kerb to indicate start and end), on a narrow road with a driveway just along opposite. Having a washer drier was a fab facility, but the dryer function on didn't work very well, was incredibly loud and didn't seem to work! Overall, it was a lovely stay, but unless parking changes we'll look elsewhere next time we want to stay in the area.

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• Melanie - Verified booking

  We had a lovely time staying at No13, The Crescent.

  Thank you to Dylan and Emma for the welcome items left to start our stay. The house was ideal for our family group (parents and three grown up children plus our Cavapoo) and we were lucky enough to have a couple of good days weather-wise so we spent some time in the sun-trap of a garden too. The house is in a quiet location (with very friendly neighbours) but within walking distance of everything the wonderful Rhos on Sea has to offer. Parking wasn’t a problem for us more or less outside the house, on the street, but if you had more than one car you would just have to park a little bit further around the crescent. The house was lovely and clean and a real home from home. We would happily recommend it and hopefully will make a return booking. Kind regards.

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