Holiday Cottages In Tenby

Reviews

What our customers say about their holidays

• Tracy - Verified booking

  I booked this cottage having stayed in another cottage on the complex before.

  After booking and paying in full two weeks before our trip, I read the reviews to discover that the third bedroom has a toddler bunk bed. This was described in the small print, but I missed it. I contacted Sykes straight away to try to change the cottage. After several days of trying to get a response they told me via WhatsApp that I wouldn't be able to change the accommodation or get a refund. They were not interested. I then contacted the owner/caretaker number to discuss how they would be able to accommodate us. We had five adults in our group, and the property only has four suitable beds. Nobody bothered to contact me. We were stuck. My 18yr old had to sleep squashed into the toddler bunk, which dominated the very small room. She felt like she was sleeping in a cupboard. Upon arrival, there wasn't any welcome pack. There were dead ants all over the conservatory floor and on the dinning table. There was lots of long strands of head hair in the double bed (which was also the most uncomfortable bed we have ever slept in) There were crumbs on the kitchen work surface. The extractor fan in the bathroom didn't work. The tv was described as a smart tv, we couldn't get any clear reception. I am very disappointed with Sykes who you can't get hold of, it seems that as soon as they have your money they don't care. The people they use to clean the cottage don't know what cleaning is. The only positive is that the pool and grounds were well kept and a bonus. I will not be returning or be using Sykes or any of there partners again.

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• Christine - Verified booking

  We had a lovely week at Larkhill.

  It’s well situated for visiting Tenby and is about a 15 minute walk into town, although it is uphill in places if you don’t like hills. The property is immaculate. It’s been refurbished to a very high standard and is well equipped with everything you need. Outside there is a table and chairs and the bi fold doors were great as the weather was beautiful for us. If you are taking small children beware that the side of the property is not gated so you would need supervise them closely as the road at the front is quite busy. The beds and sofas are comfortable and the bathroom is great with a super shower. The only improvement would be larger towels and a bath mat to keep the bathroom floor dry. The wifi worked perfectly and the smart tv was great, although we did have a minor problem with it, this was soon resolved by contacting the owner. Although it says there are 2 parking spaces at the rear, it would be hard to park 2 cars there and get them out easily as the access road is quite tight as there is nowhere to turn around and if a car is parked on the next driveway it was very difficult to swing round to get round it. Fortunately we were able to park on the road at the front most days. Overall we had a lovely holiday and Larkhill is a great base. We visited Caldey Island, Bosherston, Milford Haven marina (great lunch at the hotel) and Carew Castle and of course Tenby itself which has some great shops and cafes.

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• Shelley - Verified booking

  The details published on the sykes website are misleading.

  We were not advised that the pool had to be booked in advance in 1 hour time slots. The gym and sauna were unavailable, having looked in the gym it contained two exercise machines and a few light free weights. The property had beds to sleep 6 people however, the bunk beds in the third room are tiny, I would almost say toddler size (this was not as pictured) and to stay it was a squeeze is an understatement, the bed literally fills the room and we could just squeeze around the door. This would be ok for a young family but not teenagers. Sykes and the owner did try to resolve the issue but the suggestion that boy and girl teenagers should share a room was not acceptable to us. A sofa bed which is not advertised was the solution but not what we would have chosen if we had of known in advance as this took up the whole of the living space. The sofas are not as pictured and were also very small. The property was not comfortable for us as a family of two adults two teenagers, a child and a dog. The property was very clean and tidy and the site and facilities were exceptionally clean. It is perfectly positioned to explore the beautiful coastline. We left the property early as we all needed some sleep given the cramped conditions. It was a shame and disappointing as the area and site were lovely. More clarity is required in your advert.

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• David - Verified booking

  How do you praise such a week?

  We have stayed in some really good cottages and apartments over the years but “Bluebell” beats them all, the comfort and cleanliness were exceptional, from the welcome pack of bread butter jam etc down to extra toilet rolls and even toothbrushes, as well as its own dishwasher, it even had a frying pan that it was possible to fry an egg in without it sticking to it, that really was a first. The outside areas complete with furniture were perfect for relaxing with other guests on site. Jane and Anthony are marvellous hosts who can’t do enough for you, including helping to start our car when the battery died. Can’t recommend the accommodation and the hosts highly enough We will certainly be returning.

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• Misbah - Verified booking

  We visited for three nights to celebrate our daughters 2nd Birthday.

  The house is lovely, child friendly and beautiful. Don’t hesitate and just book this place, you won’t be disappointed. This house is better in real life than pictures. I liked that the owners don’t intrude on you but are just a text or call away if needed. There are instructions on how to use everything in this house and the owners have thought about everything! Don’t bring your own towels or toilet roll. It’s all there. Just bring your clothes, self and toiletries. The bonus is that you are literally minutes from South and North beach but central enough to go all around Pembrokeshire. Lots of kids adventures parks around too. The bonus for me was the washing machine and tumble dryer! So pack lightly. Honestly book it and check out Freshwater west beach and go for the sunset which was just stunning. I will be booking this place again.

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