Big Cottages & Group Accommodation in West Sussex

Reviews

What our customers say about their holidays

• Paul - Verified booking

  Hi Rupert and Helen, thank you for the use of your lovely holiday home.

  We loved the lovely spacious open and roomy areas. The WIFI worked well in all areas, hot water was plentiful, beds clean and very comfortable. Bathrooms, showers, all to a very high standard, appreciated by all. On the other hand. On arrival we found all the locks stiff and difficult to turn on entry. Plus key labelling could help. Dirty or poorly cleaned crockery, cookware and frying pan handle had to be put back on, on arrival. Third double bedroom would benefit from some noise attenuation to reduce boiler/water pipes/shower. It disturbed my sons sleep. Also outside seating cushions were wet, the cover not keeping the water out. We have left them dry and in the Games room under the Bar billiards table. Back to the positive, nice to have toys and books for our granddaughter we spent a thoroughly good time having our first family holiday for a long time. The games room was a big hit. We also experienced the aurora borealis during the night of the solar storm this made an extra special experience in the garden. Thank you once again for the welcoming beers. We would have no problem recommending your holiday home to our friends, thank you, Kind regards. Paul Betty and family.

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• Tony - Verified booking

  Delightful location - a hamlet with a small number of houses and an extensive farm/collection of buildings, including the holiday properties, two dogs and a herd of cattle.

  Not to mention a tythe barn used for an art exhibition, attached to a lovely cafe with home-made cakes, etc. and an interesting close-by church. A friendly atmosphere with the owner husband & wife and grown-up daughter present. A good location for access to the South Downs Way as well as by road to some important towns such as Arundel, Chichester, various coastal resorts, etc., and a variety of interesting attractions, National Trust and others. The property was comfortable and had central heating that was necessary first thing in the day and in the evenings that we stayed in. TV reception and WiFi were acceptable and worth having, as was the dishwasher! Overall, though, there was a feeling of a creeping neglect however, in the property and the surrounding buildings - perhaps there have not been a enough takers (we were the only short-term rentals at the location). Having said that, we would/might return if/when we wanted to further explore the South Downs area.

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• Rebecca - Verified booking

  When we arrived at the cottage, there was no heating on and the cottage was absolutely freezing cold.

  We asked the owner to turn the heating on, but it took a very long time for the cottage to heat up. My mum is 84 years old, and we are in our 60s. We wanted to walk in to a nice cosy cottage, but unfortunately, this was not the case. It wasn't until Tuesday (we arrived on the Monday) until we started to feel warm. We had to ask for toilet rolls and milk, as there was not a welcome pack provided for us. We felt that the cottage was not prepared in advance for our arrival for our 4 night stay. The cottage was not very clean, including a lot of the kitchen ware. There was no rinse aid or salt for the dishwasher. the kettle was very small and leaked. The toaster was very old and used, as was the microwave (which we chose not to use). The cottage needs to be updated in its decor and its appliances. In the conservatory, one of the roller blinds, we chose not to use, as it looked like it was ready to fall off the wall. The cottage is in an excellent location.

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• Douglas - Verified booking

  The property itself was good, and useable but with a number of caveats which may or may not affect your confidence in booking it.

  The twin bedded bedroom can only be accessed by passing through the double bedroom with implications for privacy in the double bedroom and requires users of the twin bedded bedroom to access the lounge and kitchen via the outside of the property if they are needing to avoid disturbing the occupants of the double bedroom. There was a complete absence of joining instructions other than the keycode combination and inaccurate keysafe instructions in the lid of the keysafe. In the absence of such instructions I had problems operating the keysafe to access the property, a day without hot water pending the owner providing instructions as to how this should be turned on and problems finding the name and password for the wifi as the owner had not provided these or given instructions on which of the various electronic boxes was the router or its location. This meant that I had a day of hassle whilst I contacted Sykes and the owner to get these issues resolved.

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• Charlotte - Verified booking

  This was perfect for our needs.

  Facilities were all great and the house was well equipped and very clean. Beds were comfortable too. Garden was lovely and kitchen well equipped. Although close to the road it wasn’t noisy. Quirky interior. The minor niggles we found (although didn’t spoil the experience) were as follows; We probably could have done with an extra toilet roll per bathroom with nine people staying 1 per bathroom was not enough. The shower upstairs didn’t drain properly. The downstairs loo handle was tricky to open with trapping fingers. A first aid kit? We couldn’t find one Summer duvets The blind in upstairs room was a bit of a battle. Having said that the positives far outweighed any negatives and only really mentioning as they can be easily rectified for other guests.

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