Big Cottages in Wales

Reviews

What our customers say about their holidays

• Louise - Verified booking

  The owner has known that one of the toilets doesn’t flush and remove waste for at least 8 months .

  We specifically required two bathrooms and paid more for the facility. It transpired that we had a child who ‘potty training’ and anyone going through that means that trips t the toilet are urgent, The downstairs toilet has an extractor fan ,but it didn’t work. There is no window in this bathroom and the shiny tiles get slippy from condensation. Both these jobs are quick and relatively cheap to remedy, I’ve done both in my own house a number of times. The visitor books evidenced these same issues and cleaners actually have apologised saying the owner is aware. I went through Sykes and I kept getting messages that the owner was not answering the phone or emails. A small amount of maintenance would save money in the long term, as well as bringing the standard of the property to where it should be. For example mortar on the roof edges would mean birds wouldn’t be nesting in the roof at the front,and the rear garage. As well as stopping water getting on the roof timbers. Curtains that fit bedroom windows fully. A blind in the upstairs bathroom would mean the neighbours wouldn’t see you in the shower, The good points, a good location in a nice village. The surrounding streets are very quiet , we live in the country and found it as quiet as home. Friendly neighbours and good amenities close at hand, including places to eat, walking , cycling and attractions.

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• Ria - Verified booking

  The property itself is lovely, very well equipped and in a great location.

  Also thanks for sorting a Christmas tree, that was much appreciated. Unfortunately when we arrived the temperature inside was 11.4 degrees! The hive heating schedule was set to 7 degrees for the most part so would have never warmed up. It took a good 24 hours and 2 bags of logs before the property finally became habitable. Cleanliness was good in the main but there were lots of cobwebs around and under the sofas very dusty. The tap In the kitchen drips constantly which gets very annoying. Also as mentioned in other reviews, the doors don’t close properly. It’s only a small thing but it gets quite irritating and would only take a bit of effort to put right. We also found that whilst the garden is mainly secure, our small dog was able to squeeze through the gate, we feel a little netting cable tied to the bottom of the gate would be beneficial. It was very dark outside, the lights seemed to be on a timer that didn’t come on until well after dark which made standing out to make sure my dog didn’t escape more difficult, he’s a little black dog so I couldn’t even see him without a torch. The beds were comfortable but the sofas absolutely not. We left a day early. It’s a shame about the little things when the property itself is so lovely.

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• Christine - Verified booking

  A beautiful house clean and comfortable and in a brilliant location , however, sadly, it was lacking in certain areas.

  Shame there was no welcome pk, a box of tea/coffee, pint of milk and a nice pkt of biscuits is all that is really required to welcome guests who have probably travelled several hours. More importantly, the key code box is not by the garage, the house has no garage it is by the French doors, we only discovered this because the next door neighbour came out and told us. The box is placed very low down and to get the key you have to literally get down on your hands and knees. The seal around the kitchen sink needs re doing ASAP, it looks and probably is a health hazard. T.V aerial connection had disintegrated (owner notified) 3 t.v handsets, not only confusing but the batteries in all of them seemed to be flat No brochures of local attractions, places to go etc and the information pk could do with an update. Hooks missing from bathroom door No blind at the bathroom window!!!! No kitchen scissors and only one sharp knife, which was blunt. It might sound as though we have gone through the house with a pencil and notebook, this is not the case, we have noted these things as they have impacted our stay It is a shame that an otherwise lovely house has been let down by things which are basic and what a guest should reasonably expect

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• Bernice - Verified booking

  This is a large well equipped house.

  Yes it needs the odd jobs doing. But everything works and it is comfortable, we didn’t find any instructions for the cooker, dish washer or washer but it wasn’t hard to figure out. There is a tumble dryer but it is only used when they do change over, an adequate clothes line and pegs are provided. The showers up and downstairs are good, the taps on the bath need sorting out especially the cold. Apart from that we enjoyed our stay. If you want to eat in the village pre booking is recommended, there is a hut on the beach that makes fresh pizza and chips, and they are really good and also a chippy on the Main Street.The shop in the village is great for all your basics, really friendly, helpful staff. There are 2 beaches both great for rock pooling or just relaxing, great coastal walk and a little river walk( sign post for this is on the Main Street) this brings you out at the beach. Beaumaris is worth a visit, you can spend hours on the pier crabbing, there are boat trips which you can book on line, good shops, plenty of places to eat and of course the castle. Holyhead is good for shopping with its retail park. We had a great busy week. Would I stay here again, yes I would.

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• Stuart - Verified booking

  We enjoyed our week in Cemaes Bay.

  The house was clean and comfortable but could be improved. A welcome pack would have been nice on arrival as would be the supply of towels. The shortfalls were the following, only one hour of hot water was provided morning and evening (but easily overridden on the boiler). The tumble drier was labelled "for change over staff only but we needed to use it when our clothes got saturated in the rain. The door on the drier doesn't close and the drier perhaps needs replacing. The extractor filter from the cooker was dripping dirty black oil and needs replacing. The oven was giving off thick acrid fumes on heating. Lack of casseroles/serving dishes for self catering. The bottom sheets in downstairs bedroom was old rough and tired. The curtains in the bedrooms did not keep out much light so it was difficult to sleep. We found the showers temperamental. The key safe was incredibly hard to use, The is no garage. We paid nearly £1000 and expected better for a property in this price range. There is a feeling of penny pinching - we would not use again.

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