Holiday Cottages In Cowes

Reviews

What our customers say about their holidays

• Jason - Verified booking

  On arrival the house is impressive.

  It’s obviously spacious and well designed. However, the initial impression didn’t last long. Our excitement at arriving was massively tempered when we saw there were dead plants in plant pots in several of the bathrooms and the garden the planters were all dead. Plus the garden area was really dirty - there were cobwebs and plant waste around the garden and the patio had stains across it as well as there being food waste left on the grass. Obviously we are aware there was a drought in place but leaving entire planters with dead and dusty planters added to the unloved and shabby look of the garden area. And then there was no welcome pack at all. Not even a packet of biscuits or pint of milk. The kitchen is impressive looking, however there weren’t enough plates, cups and crockery settings for all of us, given that with a dishwasher you should have a minimum of 2 per person. Because whole drawers were given over to the owners spices and sauces and etc it felt very much as if we were in an Airbnb rather than a dedicated holiday home. All the things above made the place feel much less special and to be honest we were all pretty disappointed. However the biggest issue was the ‘fourth bedroom’. This was not actually a bedroom. It was an office with a pull out double bed which was like sleeping on a rock. The room was not furnished to be a bedroom - there was no bedroom chair, no dressing table or mirror and nowhere to put a suitcase. You couldn’t even pull the blinds down without standing on the rock hard bed. My daughter had to sleep there and even sleeping with three duvets under her we had to go and buy a mattress topper to make it a comfortable room. This is not a proper bedroom and she slept badly all week. My mother in law, who had paid for this trip as an 80th birthday treat to her family, was bitterly disappointed and felt like we’d been let down. To add insult to injury on the last three days the neighbour was having work done and the fence/gate was taken down so that our dog had to be guarded when in the garden and the noise and dust from power tools meant it was impossible to sit in the garden during the day. We loved the location and the size of the house but we did come away feeling very ripped off. When we communicated with your company initially about this booking, we were told that the owner sets the price, but I do feel that your job as agents is to mediate and to check that the house is good value. For around £600 a night for a three bed with ‘add on’ bedroom, I can tell you that this is not good value. For that rate we expected it to be slick and luxurious rather than a basic level. The fundamental principle of a good’s night sleep should be met as a minimum. When you are stretching yourself to afford something this special it is so disappointing to walk into a home that felt like it had been uninhabited and unloved for months. To then be unable to guarantee a proper bedroom for one of the party was really unacceptable.

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• Claire - Verified booking

  We had a lovely week at Aquanaut.

  Although pricey, the property was probably actually better than the online description and the stunning sunsets were incredible - could be seen from the garden, ground floor and upstairs sitting room. The kids had a great time in the hot tub and enjoyed the toys in the house. Bedroom space was good, though the ground floor double is not nearly as nice as the other bedrooms. We walked or cycled to the nearby beach in Gurnard (though it's a steep hill!), and had lovely cycles along the beach front into Cowes. Overall a very nice villa, though we felt it was probably over-priced.

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• Nick - Verified booking

  Just spent a lovely week with the family at the superb Aquanaut in the beautiful Isle of Wight.

  The house is very modern and has all the facilities and equipment you need. The modern kitchen is really well equipped and we wanted for nothing. The inside/outside living spaces are fabulous and the house has been cleverly designed around the views of the sea in the distance. The house is very nicely located in a quiet road in Gurnard, just a five minute drive to West Cowes and the small stoney beach is just five minute walk away. Thank you for letting us stay in your lovely house and we would thoroughly recommend it.

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• Chay - Verified booking

  The price we paid for what we got felt too high.

  For this price, I would have expected some more basics including: a wine bottle opener, dishwasher tablets, a tea pot. I also hadn’t realised until after booking that checkout was at 9am, which felt very early, particularly for how much we paid. The cleaning person then showed up before 9am making us feel very rushed to get out of the house - not a great feeling when you are trying to have a relaxing break. Other elements of the house were very nice.

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• Gary - Verified booking

  Really nice house, in a great location.

  Perfect for visiting the island. Ignore the comments about cleanliness, the house and garden were spotless. The hot tub is a nice feature, just a shame about the English weather. Only one small suggestion, there could be more recommendations for places to eat/drink and visit in the info book.

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