Dog Friendly Cottages In Cumbria

Reviews

What our customers say about their holidays

• Rory - Verified booking

  On a positive note, the location of the property was excellent.

  A stones throw away from the lake and bars / restaurants. On a less positive note we were not allowed into the property until after 17:00, despite being told access would be granted by 16:00. After travelling 4+ hours with two small children and a baby this was somewhat of an inconvenience. I understand that in the current situation (due to covid) extra care and attention is needed to ensure cleanliness, however this was not the case. Upon entry my family and I were shocked at the standard of cleanliness, especially when an extra hour was provided to carry out the cleaning. Clearly the residents previous to us had a dog in their company as almost ever carpet / laminate floor was thick with dog hair, which implies the floors had never seen a vacuum cleaner or mop. Also the lower shelf of the coffee table was thick with dust.......and again more dog hair.......which raises the question, were the surfaces cleaned? The living room window was filthy inside and out from what looks like dog nose marks rubbing against it. Furthermore we requested a highchair as my sister has an 8 month old baby. This was very kindly provided for us, however it had also clearly never been cleaned. Finally, numerous fans were provided which were welcomed as our weather was extremely good, however...yet again...they were thick with dust. So to conclude.....In the current environment I can forgive the fact that we could not get into the property until over an hour after initially informed. However when clearly very little or no cleaning has taken place this is not acceptable. I have no issue with allowing dogs to stay in holiday lets, but surely extra care and attention should be taken for cleaning up the inevitable mess that they leave behind? The providing of extra facilities such as highchairs and desk fans is great, but if you are going out of your way to provide these surely the should also be clean? On a final note, I did contact the cleaners directly and to their credit they did come fairly quickly to run a vaccum around the house. I would have happily done this myself but their was no vaccum cleaner on the premises. I hope you have found this feedback useful? Other than the cleanliness of the property our holiday was great. Kind regards

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• Murali - Verified booking

  Our recent stay at 'Old School Muncaster House' was nothing short of exceptional, especially considering the unique circumstance of 5 families sharing this remarkable retreat.

  Nestled amidst nature's embrace, this historic schoolhouse-turned-cottage provided an unforgettable experience that seamlessly blended the charm of yesteryears with modern comfort. From the moment we stepped through the doors, we were enamored by the cottage's rustic yet cozy ambiance, which perfectly accommodated our large group. The spacious interior and thoughtful layout ensured that each family had ample room to relax and unwind, while still fostering a sense of togetherness and camaraderie. The breathtaking views of the surrounding countryside served as the perfect backdrop for our memorable gathering. We were gathered around the fireplace sharing stories, or enjoying meals together on the patio, every moment spent at 'Old School Muncaster House' was filled with warmth and laughter. Despite its secluded location, the cottage was conveniently close to a variety of attractions and activities, ensuring that there was never a dull moment during our stay. From exploring nearby hiking trails to discovering charming local villages, there was something for everyone to enjoy. In conclusion, our time at 'Old School Muncaster House' was an unforgettable experience that brought 5 families together in a truly special way. Whether you're planning a reunion or simply seeking a peaceful retreat with loved ones, this historic cottage offers the perfect setting for creating lasting memories. We can't recommend it highly enough and look forward to returning in the future.

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• Andreea - Verified booking

  I will wright a true review about our experience.

  The location and the cottage are absolutely fabulous. The cleaning needs to be improved, in most of the bathrooms we could easily see that they haven’t been touched . No hand soap, no shower gel .. In two bathrooms was hard to have a shower as was no water pressure . In the kitchen are 2 dishwashers but no even one tablet to put in . The fridges also need a good clean . The ovens, there are 4 but only the small one on the right top I managed to turn it on . When I asked about the barbecue I have been told is no barbecue there so we had to buy and carry one and surprise , when we arrived there we found a huge one. Couple of radiators in the rooms are not working but we manage to be comfortable. In the second day we had no electricity from 2pm to 6pm , was quite hard with the kids specially when the dark started but is no ones fault , no even the neighbours had . I tried to get in touch to find out if there is a generator or something but apart from I will try to find out from agency I haven’t heard anything. We was lucky that the electricity went back before the night, otherwise I don’t know how we would have been able the sleep in cold as everything is electric. Apart from all mentioned we had a wonderful time and we will be happy to return but I hope improvements will be made in the mean time. I recommend to go and see the waterfall , for us was like an adventure but we really enjoyed.

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• Molly - Verified booking

  What a marvellous manor house!

  From the moment we entered the gates, we felt like we were in a truly royal place. Our group of 16 had an incredible time here. The house was immaculate, spacious, and beautifully decorated throughout. The well-equipped kitchen made it easy to prepare meals for our group, and the luxurious bedrooms and bathrooms made us feel like we were staying in a five-star hotel. The grand staircase, chandeliers, lounges, and dining room added a royal touch to the experience. The location was fantastic, closer to tourist destinations in the Lake District than we expected, with easy access to Keswick, Maryport, and Whitehaven. The town centre was only a short walk away, and we found plenty of great pubs and takeaways nearby (Double Happiness Chinese takeaway was our favourite!). We loved the on-site facilities like the games room and hot tub, though we couldn’t enjoy the garden due to rain. The hosts were incredibly helpful and responsive, and the security deposit and check-in process were seamless and straightforward. The only downside was that the broadband occasionally slowed down during peak hours, especially when streaming, but this was a minor inconvenience. We already miss the place and are planning our next visit! Highly recommended for anyone looking for a relaxing, luxurious, and memorable getaway.

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• Julie - Verified booking

  Unfortunately we arrived to find the apartment hadn't been cleaned from the previous guests.

  I contacted sykes and this was eventually rectified as the cleaners were called back out. (Special mention to sam in customer service he was excellent and kept me fully informed throughout the process) This was put down to miscommunication as the cleaners were not aware the property needed cleaning. I can fully accept that these kind of errors happen in all industries and were it an isolated incident I wouldn't even mention it. However we stayed at the same property 18 months ago and when we arrived at 4pm we had to sit outside in the cars for a good hour as the cleaners had only just turned up. I did mention this in my review at the time but it does seem that no improvements have been made. The actual standards of cleanliness in the apartment also leave a lot to be desired and I don't think a full deep clean has been carried out for some time. We are in no way fussy as we have a dog with us and we accept that in dog friendly properties the standards might not always be as high. Having said all that the property is very comfortable and spacious and is in a great location. However I definitely would not choose to book this property again as having the same issue twice in the space of 18 months isn't just down to bad luck.

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