Large Dog Friendly Cottages in Ulverston

Reviews

What our customers say about their holidays

• Steven - Verified booking

  Hello I am sorry to do theirs but I would like to raise a complaint at the ...

  Hello I am sorry to do theirs but I would like to raise a complaint at the issues we have had during our stay For the whole visit we had hot water for approximately half of one day the rest of the stay the water was cold we could not shower or wash properly the electrician came and fitted a new part on the hot water but this did not improve the issue the water was hot and went cold so quick that only two people could be showered before the water went cold this was terrible for such a large party and new born babies The fridge was in a complete state the smell was terrible and there was rancid waste products behind the fridge we could not use the fridge for approx 36 hours I had to pull the fridge out clean it and disinfect the floors I do not know how the cleaners could miss this There was animal faecies all around the grounds right outside the double patio doors my daughter stood in it when we arrived We did not bring our pets so do not expect this at all There was black mould and damp in the bath rooms this is terrible and not safe at all The upstairs bedroom second from the right the window leaked causing damage to my daughters MacBook Air laptop this now does not switch on I am going to have to get this repaired The bedroom on the far right the radiator nobs are broken and cannot be adjusted causing discomfort during the night The bathroom/shower upstairs on the far right had shelves hanging of the wall The down stairs bedroom had a leak coming from the ceiling leaving water marks on the ceiling At the top of the stairs on the landing the floor was damaged and not load bearing this was unsafe The overall state of the cottage was under maintained and frankly the stay was very unpleasant I had to complain on numerous occasions about things I do not think the cottage was cleaned prior to our stay I spoke to the shop keeper and we nearly went home on day two the only reason we stayed was the adverse weather We came to the cottage with the intent to try it prior to our wedding in September we were hoping to book the whole grounds for our guests I find this very disappointing The cost of the cottage was high for four nights especially when we had no hot water also the other issues we faced The whole party think this trip was ruined The cottage has such potential and looks beautiful but in truth we are very disappointed I have photographs of some of the issues

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• Pete - Verified booking

  The property is in a superb location right next to the Lake and with its own small jetty, and is reasnably comfortable as well.

  However, there were many niggles which for the sum paid to rent, took the shine off our holiday: 1. The road down to it is in a very poor state with large and deep potholes (if you have any back issues, which we did, dont do it); 2. Brambles grew in from the sides of the road, some of which you couldnt avoid (if you value your car paintwork again dont do it); 3. The jetty had a few maintenance issues (other properties had been renovated, this one hadnt), and there was even some broken glass not cleared from the foreshore; 4. the property was not very well cleaned with cobwebs and spiders in the kitchen and the entrance lobby hadnt been cleaned for sometime; 5. The best north lakeside walk (to Grubbins Point) was out-of-bounds due to a private function, the south walk outside the house, was covered in water so difficult to navigate and the garden that we were told was open, wasn't; 6. Maintenance issues are covered by the estate and they dont man the phones at weekends, so any issues on arrival, wont be dealt with until Monday (we had a few with the shower head broken, batteries flat in TV control, and not enough drinking glasses (there were other missings in the kitchen utilities as well); 7. Doorways are quite low, so myself and my eldest daughter (who are only 5' 10/11") hit our heads regularly; 8. The blind to the en-suite doesnt fully cover the sides of the windown glass and there is a footpath at the end of the garden; 9. The drawers to the bedroom furniture need easing so they open - and they should be checked by the cleaner as we found someone else's sock left behind. Sorry to moan but these were all genuine issues faced, which to be honest for the level of property we were renting and paying for, we dont think we should have encountered.

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• Gideon - Verified booking

  An absolutely lovely stay, thank you.

  We thoroughly appreciated the back story to the mansion and the great care taken in all the planning, design and maintenance of both the outside and inside including the beautiful main hall area. A great location for travel around the peninsula and into the western, central and northern lake districts; peaceful; and nearby shops within 10mins walking distance added to make our fortnight stay easy and relaxing. Thank you for the outdoor games too and getting more badminton nets. The means to chill outdoors as if in one's back garden really enhanced the whole experience. We thoroughly recommend it as a place to stay and wonder what all the other apartments are like! Some things perhaps to think about for enhancement might include: -check the cupboard light sensor in the bedroom with access to the outside. It wouldn't turn off or stay off, and we resorted to switching it off at the fuse box. Also, same bedroom, one of the bulbs in the ceiling light wouldn't turn off. -the sauce pans seem to leak water sometime after they've been washed and put back in the drawer. -perhaps reconsider the bedside light shade choices in the master bedroom as they're quite a glare. -the freezer is unfixed in the side and so pushes back, sometimes meaning the door doesn't shut fully unless you make a point of checking. -the fridge door may also need a check as that sometimes seems to not close easily even when it's been checked that no contents are preventing the door from closing well. That's all one can think of now. Minor things and none detracted from the enjoyment of our stay. (Please feel free to publish the first paragraph above and keep the enhancements list private.)

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• Elise - Verified booking

  All in all we had a wonderful stay.

  We loved the safe enclosed garden for our dog, as well as the cosy log burner, well equipped kitchen and the comfy bed. We thought the location was great to visit many locations in the Lakes, and we had a great time driving around to visit lots of places and went on some amazing walks. We really appreciated the bottle of prosecco on arrival, thank you! A few things we think could make this cottage even better. The cottage in on a blind bend on a semi busy road where cars go very fast, something to bear in mind if you have young kids or a dog as there's no gate. Getting out of the drive felt dangerous as you can't really see, and the mirrors to help you do so really need a clean to help with that. Sofas were a little uncomfy due to the springs but not the end of the world! If you have a dog too note they're not allowed upstairs, something we would have liked to have been told beforehand as our dog isn't used to sleeping downstairs on his own. We unfortunately experienced some building work next door which was quite noisy at 8:20am on 2 occasions, again just unfortunate timing and not the end of the world but a bit frustrating when you want a quiet break. All in all we really enjoyed our stay and would recommend it but just a few things to note above.

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• Lynne - Verified booking

  A beautiful building in a good location.

  A 5 minute walk to the Aldi and Marks and Spencer supermarkets. Rowley suite is well equipped. We explored the lakes as far as buttermere and enjoyed some breathtaking walks and scenery. Rowley suite is looking a little tired and really could do with a new rug and scatter cushions in the lounge area as the current ones are shabby. New pillows, duvet and particularly bath towels need replacing as very worn. The reed diffuser in the entrance lobby was bone dry and had not been refilled, which is a shame as Wax Lyrical is only a couple of miles up the road and prices so very affordable. The biggest let down unfortunately was the noise coming from above Rowley suite. It was so bad that we convinced ourselves there must be workmen carrying out repairs or renovating the above accommodation. I did contact the owner of the problem and I believe Mike spoke to the family above and asked them to stop it but unfortunately the problem only became worse over our week stay causing a real noise pollution. We made the most of our time exploring what the lake district has to offer but unfortunately it is with a heavy heart that we wouldn't return due to the disturbance of unacceptable noise. We wish Mike and his team continued success. Many thanks.

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