Big Cottages & Group Accommodation in Hayle

Reviews

What our customers say about their holidays

• Fiona - Verified booking

  We had a lovely stay, the accommodation is spacious and well equipped for self catering.

  Location is amazing for Carbis Bay Beach, train to St Ives a short walk from the apartment so lots of positives. Bedrooms comfortable and bathrooms good size. We would look to book again! Some constructive feedback, we did enjoy our stay but did find a few things slightly frustrating. We arrived later than expected in the dark and rain. The information about the carpark and sign for Sowena were really difficult to see, it took us about 20 minutes driving in and out, looking up the road to find the correct property. There is no mention about the parking space being behind a locked gate, only accessible once you’re inside. Also we were lucky there were a few strong adults, as the gate is really arduous and I was almost hit by the long beam as the wind blew it from its resting place and fell down, while waiting for the car to drive in. I feel like this process is making something that should be quite simple very complicated and tricky. There were also quite a few pieces of broken decking with exposed nails around the garden and we had a 4 year old, so not safe at all. I couldn’t find the bin or recycling area (obviously not intentional or your fault) but the bin was eventually found after walking up Headland Rd and at another property. Also I completely appreciate you wanting to prevent moisture build up etc, but as I’m on holiday, being asked to use chemical spray and wipe down showers after every use is just too much. One other slight negative would be the quite late check in and rather early check out, we felt that it could be either 11am - 4pm or 10am - 3pm. One extra hour either side would I’m sure be appreciated by future guests, I understand the time needed for cleaning but a little compromise.

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• Narendra - Verified booking

  From the day before our holiday the Hosts George and Christine were in touch to check our arrival so they could be at the cottage to welcome us and show us around.

  A very warm welcome was followed by a tour of the place and the facilities. It was like walking in to a brand new fully equipped modern house with all the facilities that you would think of. Dogs bed, towel and other items for the dog, fruit basket with biscuits, scones, fudge, wine, bread milk ,coffee, tea ,sugar, salt, pepper and much more so you do not have to buy anything straight away on your arrival. The kitchen had brand new cutlery crockery and glasses etc. A nice barbeque with charcoal provided.A very nice bar and seating arrangement in the garden was appreciated specially when we did a barbeque Basically everything that you need was more or less thought of and provided. We were 5 and the beds and rooms were more than adequate. The bathroom and the toilet were very clean with all towels provided. The hosts made a point of welcoming a couple from our party personally next day as they arrived after us. On the whole extremely pleasant experience of going from home to home and I am sure I have forgotten a lot of things! Like the surround sound system in all the rooms! Excellent wifi etc. Truly the sort of host and property that you dream of. Can not wait to go Back. Good luck to George and Christine Hope to see you very very soon.

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• David - Verified booking

  I asked several times before travelling down as to whether there was a iron and ironing board in the house as i had a family event to attend.

  Also, as the listing mentioned a pond but didn't show any images i asked if it was covered or safe with dogs about. I heard nothing back on either of these points. There was an iron and an ironing board but the board didn't have a cover. As for the pond, really think the word pond is stretching it. It was a large puddle in a stone. My dog liked to drink from it though which i discouraged him from obviously. The garden itself was lovely and well kept. Spent many a chilled hour. It has sun all day and really is a treat for this part of Cornwall. The house was like visiting your grandparents house. It had a real family owned feel, and was generally fine. There are lots of spiders but that didn't bother us. Really think though that a double bed rather than two singles in the backroom away from traffic noise would be an idea. There was dirty linen in a bag in the bathroom, and might have brought back some creepy crawlies with us but not sure if that came from the house. I loved the kitchen feel, and liked the way you could open up the door to the garden. Equipment wise it was all fine, feel the TV could do with an upgrade. All in all at the right price we would return!

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• Testimonial - Verified booking

  "The Sowena apartment was fantastic, very clean, modern, comfortable and very well equipped, was like a home from home.

  It is in an ideal location for the surrounding attractions and Carbis Bay's own beach is beautiful. We enjoyed using the train into St Ives and as a family of six plus a toddler we were able to purchase a return ticket for only £6 !!!!... then could use the same ticket on that day to continue into Penzance !! The Tesco store being just a few minutes drive away in the car was ideal for shopping. We visited the zoo at Newquay but didn't realise that the" waterworld" swimming baths were right next door so would recommend to anyone to make a day of it and if planning on going to the zoo then take your swimwear too and finish off in the pool !!! We went down into Newquay from the zoo in the little train which was better than taking the car to try and park up. The car park at the zoo was reasonable for the full day parking, we never went into the gardens (nice spot for a picnic) next to the zoo but past them on the train and they looked lovely. could probably have spent a full day there ( park, zoo and swimming baths)." L.Ellison

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• Prue - Verified booking

  Boundys House was wonderful even though on a very busy main road.

  It had masses of space downstairs and a lovely garden. Beds were very comfortable. What was missing was inability to open windows (apart from the front bedroom which I occupied, and the toilet) as they seem to have been painted over. I always have to sleep with the window open so I could achieve that but the bathroom and other two bedrooms had sealed windows. The kitchen was very well equipped and there was plenty of crockery and cutlery and everything essential for cooking. We arrived by train so were using public transport to get around and it was so easy for us with the bus stops just yards from the house. We did find it a bit strange that only one toilet roll was supplied for 3 of us for 1 week! Clearly not anywhere near enough. I had requested ahead of our visit for a hairdryer and was told that it would be taken out of the locked area for me, and indeed it was there on arrival.

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