Holiday Cottages In Newlyn

Reviews

What our customers say about their holidays

• Linda - Verified booking

  Beautiful, well equipped, comfortable property that we wouldn't hesitate to recommend.

  Easy walk to the beach and coast path. This would have been a really great holiday if it had not spoilt at the end of the week by poor customer service from Sykes. See under. Please note that I am happy for the below not to be included in my review as it has little to do with the property or owners, however, I would like my comments seen by the owners as they were not given an opportunity to respond and I would like them to see my feedback regarding the cleaning company... We have made several bookings with Sykes as we have found their properties are absolutely lovely but, their customer service is lacking. As long as all is well Sykes customer service is perfunctory but, this changes to very disappointing if you encounter a problem, they just don't want to know. Our car broke down the afternoon before we were due to leave our Sykes property. I called Sykes to ask if we could extend our stay or at the very least leave our luggage in the sizeable, double, undercover car port for a couple of hours. Both requests were refused point blank and the Sykes representative refused to even contact the owner to request either. We were only offered a full weeks further stay at the property at the full rate. I accept that extending our stay by a day or two may not be possible (despite the property being vacant for the entire following week), however, to tell me that we would not even be able to leave our luggage in the large car port for a few hours as it would be in the way of the cleaners was just obstinate. This left us with children, a dog and all our luggage without anywhere to go on a cold rainy February morning whilst our car was being fixed, as we had to vacate the property at 10am. Luckily when the cleaners arrived and we explained the situation they were more than happy to accommodate us however they could, and we were able to leave our bags in the car port for a couple of hours whilst our car was being fixed. They had parked in the neighbouring property where they were also cleaning and said that we and/or our luggage would not be in the way at all. Sykes could have saved us an evening of worry about what we were going to do the next day without a car had they just been a little bit more considerate and accommodating! A sincere thank you to the cleaning company that services the property we were staying in, they were so very kind, unlike Sykes.

  Read more less >

• Andrew - Verified booking

  I read another item of feedback on this property a couple of weeks ago from Wayne and have to say our experience was totally the opposite!

  We were welcomed in the property by a lovely welcome pack. The property was warm and welcoming and very clean. Our dogs were able to have the run of the garden as the fence (about 3 feet high) is secure The ground floor is open plan (as per the pictures) and has a log burner which was very welcome each night. There is a shower room with toilet and sink on the ground floor too. The kitchen is well appointed with a great fridge and plenty of pans and utensils. The piano needs a tune and a bit of work so my attempts at Bach may have had him turning in his grave! (That’s my excuse). Upstairs are three good bedrooms and a bathroom. All very well decorated and proportioned. There is a beam across the main bedroom which you have to remember is there at 3 in the morning - it hurts to walk into it! There is ample hanging space and plenty of drawers in each bedroom. Outside the hot tub was great to have and we used it regularly. I hope you have a great break there. We will go back as we love the area-there is so much around - the best being St Michaels Mount just over a mile away. I’d suggest driving as it is along a busy road with no footpath. There is also a beach about 20 minutes’ walk away at Perranuthnoe which is lovely. The village has two pubs, both 200 yards away, a village shop 400 yards away (and stocks plenty of everyday essentials) and a post office. Plus plenty of takeaways and restaurants if you are so inclined. The owner, Juliet, was great to deal with. Thank you for a great week!

  Read more less >

• Andrea - Verified booking

  Huge thank you to Juliet who provides such wonderful holiday accommodation in such a beautiful Cornish location.

  'Home from Home' experience with a bottle of fizz waiting for us upon arrival and the hot tub warmed ready to 36 degrees ready for us to jump in! Gated garden was wonderful for all of us including our Cockapoo! Only a 15 minute walk to the nearest dog beach - Beautiful Perranuthnoe (summer months dog restricted hours to before 10am and after 6pm) and to join the South West Coastal Path. Dog owners can take a short 2 mile drive to Long Rock near Penzance to enjoy an all round very long dog beach! Very well equipped kitchen! Kids loved the American style fridge freezer with cold water dispenser. I loved the kitchen being central in the house so I didn't feel 'shut off' whilst cooking breakfast and dinner. Beds super comfy in ALL the rooms! Very friendly Cornish village - even got invited into someone's house whilst walking pooch and promised a meal if I come back next year! A great base for exploring the westerly side of Cornwall. We found loads to see and explore everyday day, including the old tin mines at Botallock where Poldark was filmed, the Minack Theatre, St Michaels Mount, Mousehole, St Ives, Sennen Cove, Lands End and Penzance! Would thoroughly recommend Roncon's Villa and hope to return!

  Read more less >

• Mr Shorthouse - Verified booking

  This cottage is all about the position. It overlooks the harbour, just a few paces from the sea, cafes and shops. The picture windows in the sitting room and dining room are fabulous. It is an old building with mostly small rooms and some low beams, a bit 'tired' in places but with comfortable beds, clean and a decent level of equipment (although a smart TV would be welcome). The parking is in a large garage a couple of streets away - it is very tight to manoeuvre with pillars and awkward angles. (the risk of scraping the car was too high and we gave up - £16 for a week in the long stay car park was far easier). Information in the property was basic - and no welcome pack (no milk, tea, coffee...) This costs so little and smacks of penny pinching - at this price point at least. We had brilliant March weather and St Ives felt vibrant and looked wonderful - so much to see and do right on our doorstep (the bakery is a gem). Overall - recommended

  Read more less >

• Jill - Verified booking

  Few issues which have been stated by a few customers.

  1. Mattress in master bedroom could do with being changed as there was a huge dip on the side nearest the en suite. 2. Pillows in master bedroom have seen better day need changing. 3. Found black hairs on top of the mattress protector. 4.Sliding Wardrobe doors in master bedroom kept falling off the runners. 5. Shelves in wardrobe were full of black hair's.6. Mirror in main bathroom wouldn’t switch off. 7. Both settee’s have seen better days very uncomfortable. 8. Unit below TV doors had broken doors. 9. Floor in living room felt sticky I had to wash the floor with a dirty mop that was provided and there was broken glass under the sofa.. Sadly, the overall experience did not warrant the premium payment of £3180 for one week , for this price it should have been outstanding. Very disappointing.

  Read more less >