Big Cottages & Group Accommodation in Holt

Reviews

What our customers say about their holidays

• Osman - Verified booking

  Timbers occupies an enviable position in Weybourne with uninterrupted views toward the sea, has ample off road parking and should make a fantastic base from which to explore the many attractions North Norfolk has to offer.

  However, what we found was a property in desperate need of some TLC. Immediately we noticed that the "Timbers" nameplate was on the floor rather than fixed to the wall as in the listing pictures and one of the steps up to the terrace was loose. On entry, we were greeted with a set of used wet towels from the previous occupants. There was no information folder so no instructions for the appliances, no recommendations on eating places or useful contact numbers etc.... Following is a list of items that need attention: Lounge: TV disappointingly small for this price point Very dusty in places eg on tops of storage heaters Bathroom Gaps under skirting boards need sealing Shower rail pulling out from wall Light pull cord needs replacing Door latch missing a screw from guide bracket Basin and bath plugs do not retain water Hot water from basin tap only trickles out Kitchen: No bin liners provided Not enough washing up liquid to last the week Not enough dinner plates for 6 people Many items of crockery chipped Bedroom: Mattress protectors worn out and stained. Decent clothes hangers in wardrobes required No pole for opening the Velux windows I note that many of the items listed above have been mentioned in previous reviews so it's very disappointing that no action seems to take place. In conclusion, I believe this property in its current condition is well overpriced, but despite all it's failings, it still has the potential for an enjoyable stay in Weybourne!

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• Colin - Verified booking

  At this price level the facilities were somewhat lacking.

  The general layout and use of available space was good but I would not recommend the property for very young children due to the number of steps in the property. This would be apparent from inspection of the photographs. It would be useful if a gate could be provided at the top of the access steps to make the decking area secure. Unfortunately lack of space meant there was no clothes dryer or dishwasher which would be expected at this rental level. The lower bedroom was also rather small. The internal decoration was tired and dog nail scratches were evident on the bedroom door. In the bathroom movement of the keys had worn off an area of paint below the keyhole and the flow of hot water was very slow. The rail supporting the shower head was insecure and requires repair. In the upper bedroom my daughter's sleep was interrupted by movement of something on the Velux type window which made a tapping noise when the wind was blowing. The major problem was the possiblity of mouse/rat infestation as mousetraps were present in the upper bedroom on the seaward side of the building. My daughter did not wish to move into this bedroom for this reason. It is a shame the items detailed above perhaps presented a somewhat negative situation as the owners had obviously made efforts with the Welcome package to make settling in as easy as possible and the exterior maintenance was very good. During our stay the windows were cleaned and the grass cut.

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• Sue - Verified booking

  Overall we had a great week, the property was easy to find using the directions provided, there was enough parking for 2 x 4WD and a Corsa.

  The property is warm, homely and stylish with quality fixtures & fittings, comfortable beds and really nice bedding and towels. All the beds were made up as doubles (as requested) and the place was tastefully decorated for Christmas. The downstairs bathroom is lovely with great water pressure, shower upstairs not so powerful but adequate and functional. The kitchen is nicely laid out with plenty of space for our groceries and provisions, the outbuilding/utility is huge and also a great place to store bits. We had a problem with the TV and reported it to the owner via the property management team, we were very impressed that the TV was replaced the same day by the owner who made a 4 hour round trip to do so. Did some lovely walks direct from the property and went to the church opposite on Christmas Eve for the children's outdoor nativity and for the Christmas Day Service - so welcoming and friendly, it really was lovely. Only one other minor issue (also flagged to the owner) the main fan oven struggles to get up to temperature and the air doesn't seem to circulate very well - still managed to cook a full turkey lunch for the 6 of us on Christmas Day but it took much longer than we had planned !.

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• Mrs Needham - Verified booking

  We had a wonderful holiday. We made the mistake of going to Chubby seals craft ale bar before we read the cooker instructions on the 1st day but it was easy to follow once you knew how! The bar is well worth a visit.There was 5 adults sharing the house and theres plenty of room. Lovely fixtures and fittings and kitchen very well equipped. The house is on a main road but theres very good double/triple glazing so not an issue and its lovely and warm. Lovely to have car parking at the house. Holt is a lovely town with lots of independent shops plenty to do in the surrounding area. We visited wells next the sea, sandringham, holkham, sheringham, cromer, burnham market, holt nature park. We hired a boat and went on the broads for the day which was wonderful, very relaxing and plenty of places to stop off for lunch. We were lucky with the weather mainly so that was a bonus. We visited between 11th to 18th april. Thankyou for the welcome pack, much appreciated. Would happily recommend

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• Alison - Verified booking

  Definitely NOT worthy of 4 tick rating and over-priced.

  Entire place needs a deep-clean and good maintenance check-up. Whilst kitchen was well equipped, some cupboards are musty, pots and pans and utensils are dirty so had to be washed before use. The bathroom is less than 2 star, dirty, poorly maintained, needs new toilet seat, shower rail and good repaint. Double bed... pillows and mattress protector were disgusting with yellow/brown stains. There is no information about anything (bins, parking, local area, equipment booklets, Guest Book) and please remove or replace the grubby books in the window. And finally... owners... please read and action Guest reviews as we're paying good money to stay in your property so expect better especially for a listed '4' tick rating... so for example previous guest mentions "who took the teaspoons?"... FOUR, yes there are just 4 mismatched teaspoons!!! One plus point... great location for beach and village!

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