Big Cottages & Group Accommodation in North Wales

Reviews

What our customers say about their holidays

• Lydia - Verified booking

  Stunning views and good facilities at this property; however, the standard of cleanliness was disappointing.

  Upon arrival, my husband and I noted floors and surfaces were not clean. We spent time wiping down the kitchen due to dirty tea stains and leftover food and bathrooms due to hair and bodily fluids still being on toilets. We also had to hoover the floors due to dead flies and food items being missed by the cleaners. When booking the property, we had requested toddler essentials. We were surprised to find that both the cot and high chair were particularly filthy. This was quite upsetting as we had no choice to put our baby in this equipment throughout the week. My husband and I spent a long time scrubbing these items with anti-bacterial wipes and Milton wipes but the items were still incredibly stained. After we finished cleaning, I emailed the owner of the property to inform her we had spent the first few hours of our holiday cleaning and to suggest that cleaners check toddler essentials when they are requested, but I have yet to receive a response. Other things to note: - Hoover does not have a hose that works which you can use to hoover stairs and hard to reach places. - One of the hairdryers does not work, luckily there was another in the property. - So many parked cars on the road making it difficult to manoeuvre on and off the drive.

  Read more less >

• Abigail - Verified booking

  We had a lovely stay at the cottage, although remote it’s easy to find and lots to do in the area.

  . the cottage is stunning and the stream was great to play in, the grounds were well maintained and the dog couldn’t get out. Inside was everything you needed, there is no washing machine, we didn’t mind this. Bedding and towels provided, bath towel not sheet so you may want to take your own. Lovely Welsh cakes on arrival and milk in the fridge, thank you. Also tea towels, a few tea bags and dishwasher tablets. The only slight negative is the cottage needs a good deep clean, it’s not dirty it’s just not quite up to high standards.. when we first arrived it smelt a little musty but that was gone by the end of the week. I wouldn’t want to stay in winter months because of this, also no fire, which didn’t bother us in summer obviously.. would I stay again? Yes! The location was beautiful and had everything needed for a break away… bring fly spray… thank you for a lovely stay.

  Read more less >

• Kathrine - Verified booking

  The nearby town is really nice, a few pubs, convenience shop, nice village to walk round.

  Could only really stay though for a few days not alot to do there really quiet. The cottage is in a very peaceful spot, very nice grounds, ideal for our dog he could have a good run. I think some outdoor lighting would be good very dark at night would of been nice to look out of a night and still see the grounds. The cottage is very old and quirky looking. The kitchen was a good size, good facilities, nice outlook on to the grounds. Good size dining area especially for a family. The lounge is upstairs, very cosy. The tv was a bit hit and miss sometimes no signal but we managed. The bedrooms and bathroom are downstairs again very cosy and comfortable. The bathroom was always full of bugs but didnt bother me to much. Outside is a table and chairs and a bbq would be lovely in the summer. We would stay as great for the dog he had plenty of space to play!

  Read more less >

• Elizabeth - Verified booking

  The directions to the property were awful lots of wasted time & stress down single lanes to end up at the property.

  Beautiful surroundings however the old mill needs some TLC. Upgrade of facilities & curtains needed. First night my son had to share with me & my husband as the springs were coming through his mattress, the mattress was replaced the next day, however it shouldn’t have come to us complaining it should be something that is checked. Cobwebs/spiders everywhere… side of bedside tables, under kitchen counter, in all window frames. Windows dirty covered with bird poo. Kitchen table & counter had bits on & the extractor fan is filthy. I had to wipe everything down. Blankets & pillows on sofa was smelly like curry & clumps of hair hanging from beams. Also, patio area is dangerous for kids & dogs due to no barrier or sign of drop. Stairs are also not safe in my opinion for kids & dogs due to them being wooden, steep & windy.

  Read more less >

• Shahida - Verified booking

  The location of the property is excellent and the views are to die for.

  The whole house was neat n tidy except a dirty microwave. The living room was spacious which was great as I had two young kids who could play around. There were some toys as well which my kids enjoyed playing with. However, there were some minor issues. On our arrival, we found that the microwave was not properly cleaned. So I had to clean it as it was late night to couldn’t call anyone. The next morning I contacted Sykes and the owner called me back and apologised and told me to let her know if there is any more issue which was nice of her. Few crockeries were chipped. There was no extra kitchen bin liner so I had to buy. The upstairs bathroom had wooden floor but only one mat in front of the toilet seat so standing in front of the sink felt cold and uncomfortable. Overall we enjoyed our stay.

  Read more less >