Large Cottages in Conwy

Reviews

What our customers say about their holidays

• Clare - Verified booking

  The house is in a fantastic location and is very spacious with loads of light, which is lovely.

  The only thing that lets it down, as some other visitors have also commented on, is the quality of the decor. There are paint splashes on the floors/carpets in pretty much every room, the curtains are very thin and don’t fit the windows properly in some rooms, there are gaps in carpet that have been patched with completely different pieces of carpet or mats in the master bedroom, holes in the wall panels in the bathroom and badly hung cabinet doors in the kitchen which prevents some doors from fully closing. There was also a really fusty smell in the living room - I think it came from the blankets and cushions. These are all fairly minor things, but combined, they let the property down as they make it feel a bit cheaply done. When you pay almost £1000 for one week, this is disappointing. Also, there were absolutely no toiletries provided - no hand soap in the bathroom, no washing up liquid in for kitchen and no laundry detergent in the utility room - and no hand towel in the bathroom either. Again minor inconveniences but providing these for visitors would make a huge difference to first impressions and comfort of the stay. Having said all this, the property and garden are large, the facilities were all in good working order, the Wi-Fi was fast and the living area is very comfortable, so the major points are all fine. If the feedback from ourselves and other visitors was taken on board and addressed by the owners and cleaners, then this would make a huge difference and go some way to justifying the price that is being charged.

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• Penelope - Verified booking

  Very spacious, well equipped but corners cut which was a shame.

  There is a splendid cooker, the pans were not usable. Where the non-stick coating had been scraped off they had all rusted. So The only way to cook was with frying pans, baking sheets, or to use the microwave oven. New pans don't cost much! Spotless kitchen. The only bed we used was in need of renewal because it was so old. We loved the privacy and the location, the directions were essential and no parking problems because of an ample private drive. An attempt had been made to put down artificial grass but it was a disaster. I'm sure weed -resistant membrane and wood chippings would look better. On the plus, it was really warm and well-ventilated. The amount of light was wonderful - big windows in every room. The welcome pack was also very kind. Nice front garden (there was a pretty border and mixed shrubs) but a bodged, unfinished structure (seating area?) and collection of overflowing bins didn't give the best first impressions. On the morning of our stay we received a call to say a wardrobe door had come off and it was at the top of the list to be replaced, this reflected how there was care about the interior and the comfort it offered visitors. Strange details let it down (the missing carpet at the side of the bed, two carpet squares being laid down to fill the gap). We had a good stay, we really did but were niggled by the details mentioned.

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• Diana - Verified booking

  Having read some of the reviews I was not sure whether or not to book this property but as it was a late booking took a chance and booked dates which were available in September.

  The bungalow is very spacious and I really couldn't see why so many negative reviews has been received. There is parking for more than one car, the garden is secure (a must for my dog) and the bungalow is well equipped and had everything we needed. Yes there are a few paint spots on the floor but that did not detract from our holiday. The beach is about half a mile away and dogs are allowed on some parts of it, the parking is free and it was mostly deserted. There is a coffee shop and swings next to the beach. The beds were clean and comfortable and the bedrooms were spacious. The kitchen and bathroom are relatively new and both served their function. There was plenty of hot water and we had no problems with the shower. There are two shops very close to the property so no need to drive to a supermarket. There is also a chip shop and Chinese takeaway just down the road. My only criticism would be that there were no pillow protectors on the beds and there seemed to be a problem with which bin to put out meaning they hadn't been emptied. There are plenty of places to visit nearby so we didn't have to travel far. Compared with other holiday properties it was also very good value as it is a lot cheaper. We enjoyed our stay and would certainly stay there again

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• Lydia - Verified booking

  Stunning views and good facilities at this property; however, the standard of cleanliness was disappointing.

  Upon arrival, my husband and I noted floors and surfaces were not clean. We spent time wiping down the kitchen due to dirty tea stains and leftover food and bathrooms due to hair and bodily fluids still being on toilets. We also had to hoover the floors due to dead flies and food items being missed by the cleaners. When booking the property, we had requested toddler essentials. We were surprised to find that both the cot and high chair were particularly filthy. This was quite upsetting as we had no choice to put our baby in this equipment throughout the week. My husband and I spent a long time scrubbing these items with anti-bacterial wipes and Milton wipes but the items were still incredibly stained. After we finished cleaning, I emailed the owner of the property to inform her we had spent the first few hours of our holiday cleaning and to suggest that cleaners check toddler essentials when they are requested, but I have yet to receive a response. Other things to note: - Hoover does not have a hose that works which you can use to hoover stairs and hard to reach places. - One of the hairdryers does not work, luckily there was another in the property. - So many parked cars on the road making it difficult to manoeuvre on and off the drive.

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• Shahida - Verified booking

  The location of the property is excellent and the views are to die for.

  The whole house was neat n tidy except a dirty microwave. The living room was spacious which was great as I had two young kids who could play around. There were some toys as well which my kids enjoyed playing with. However, there were some minor issues. On our arrival, we found that the microwave was not properly cleaned. So I had to clean it as it was late night to couldn’t call anyone. The next morning I contacted Sykes and the owner called me back and apologised and told me to let her know if there is any more issue which was nice of her. Few crockeries were chipped. There was no extra kitchen bin liner so I had to buy. The upstairs bathroom had wooden floor but only one mat in front of the toilet seat so standing in front of the sink felt cold and uncomfortable. Overall we enjoyed our stay.

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