Large Holiday Homes on the Isle of Wight

Reviews

What our customers say about their holidays

• Karen - Verified booking

  Following 2 weeks of storms, the track is now only 4 wheel drive friendly.

  The hot water tap in the kitchen cannot be regulated and goes to full power unexpectedly. The bathroom tap was loose and leaking. A plumber was called and the problem solved efficiently by Sykes. 1 guest slipped and fell on mossy pathway at rear of house, probably not a normal issue but gutters did not cope with the rainfall. We had read reviews of a small kitchen so were prepared, however, it was the lack of storage space for food that was a problem. Only 1 small cupboard in the kitchen was available for storage, all the others were filled with an unnecessary abundance of crockery. There was a lack of storage space in 2 of the smaller bedrooms. The ground floor bedroom only had a small understairs wardrobe, a bedside cabinet with 2 small drawers and a small dresser with 2 small drawers, difficult for 2 adults. A lot of our clothes had to be stored on the window ledges. The small upstairs bedroom only had a chest of drawers which we couldn't access because we had to put up a travel cot in that room. All toddlers clothes were laid out on the spare bed which wasn't too much of a problem, but might not be quite as acceptable for older people using that room. We loved the space both inside and out. The location was quiet and close to walks. Contacted Sykes re the possibility of an external washing line rather than using the tumble dryer, with 8 people this would not have been environmentally friendly. We were pleasantly surprised to find, on our arrival, that a line had been installed, plus pegs. We were staying for 2 weeks and were pleasantly surprised that after the first week, someone came in to change bedding and towels. The only thing that would prevent us from using this holiday venue again was the narrow lane that leads to the track because there are few passing places and there were often bottle necks where we had to spend a lot of time either reversing or waiting for other people to reverse. Whilst this was frustrating, it wasn't as frustrating as coping with people who didn't seem to appreciate that you have to slow down on small country lanes when you cannot see around a bend.

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• Debra - Verified booking

  The Wash House is very comfortable and clean.

  The kitchen is superb, with lots of utensils, crockery and cutlery, and it has a huge American-style fridge-freezer. There are three double-bedrooms, which makes it a little tricky if you are looking for at least one twin room, but the mattresses were very comfortable to sleep on. The bedroom upstairs is very large but it has sloping ceilings and my partner and I lost count of the number of times we banged our heads (the paintwork has several marks where others have also suffered the same fate). For us, the biggest disappointment was the location. This property is hidden away in a residential area and is a good walk from the town centre. Of course we had looked at the map before booking but whilst one of the beaches is only a short walk away, it is accessed via some very steep steps at the back of the local pub and is only really used by dog walkers. We had to use the car to go out to places because there was precious little near the house and in Bembridge to keep us entertained.

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• Laura - Verified booking

  The barn was fantastic!

  We all loved it, the garden was large and secure, the games room entertained the teens for hours, the house was lovely, the beds were comfortable and everything was well presented. Kitchen was well equipped. I loved that the house had 2 separate upstairs bits. The bath took a while to run, but you could just set it running a bit earlier to solve that problem. The bad reviews I felt were really clutching at straws. I dont know what some people expect when they go away, especially to a dog friendly family sized house. The only small issues were the showers: the downstairs one got water everywhere somehow, and the upstairs one didnt work. If we were to return to IOW I would definitely use this place as a base; it's a fantastic location down a dirt track and away from other people, so you can have music on and play outside later without worrying about annoying people. It's easy to get anywhere on the island aswell, nowhere seemed to take longer than 45 minutes to get to.

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• Confirmed Guest - Verified booking

  Very clean, super spacious, well located & so peaceful. Comfortable seating, excellent beds & linens, quality crockery, great internet speed, masses of storage, quick/efficient heating, gorgeous hamper on arrival & generally top-notch across the board. The only drawbacks were the very tight, rocky driveway on exiting the property which scratched our wheel. This beautiful house is ideal for families, but not quite equipped for family-sized cars. We also had an issue with lack of hot water in the ground floor en suite shower which our elderly parents were using. However, the housekeeper was very quick to respond & offered to bring in a plumber to look at it. It would have been amazing if the TV upstairs was connected for broadcast rather than just gaming, as it was a lovely space to sit & just chill out. Totally recommended if you want everything for a relaxing stay in one place.

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• Hugo - Verified booking

  1. The dishwasher cutlery tray was missing, so we had to wash up our cutlery after every meal.

  2. Cushions were covered in dog hairs. We were not pleased to find dog hairs in our clothes. 3. We got a lot of interference on the TV. There were no instructions to help us make adjustments. 4. The home information pack told us that bags with drawstrings would be left in the kitchen for us to put bedding etc in at the end of our stay, but no such bags were to be found. 5. The hot tap on the basin in the downstairs bathroom is broken, probably because it was installed wrongly in the first place, turning on clockwise and off anti-clockwise. 6. The bathroom floor floods whenever someone has a shower, so we have to be on our hands and knees mopping up afterwards. (We do know to keep the shower cutain inside the bath at all times.) I'm not going to ask for a full refund but I do think that these complaints should be recognised financially, perhaps half the cost.

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