Big Cottages & Group Accommodation in Mablethorpe

Reviews

What our customers say about their holidays

• Kirsten - Verified booking

  The photos of the property on Sykes Cottages site make it appear larger than it is.

  There was a sharp broken tile in the kitchen, a door off its hinges up stairs which was just left leaning against the wall, loose bath panel, poorly repaired sofas which looked horrible, the wheelie bins were full upon our arrival meaning we had nowhere to dispose of rubbish, the chairs at the dining table were in a poor state, there were not 2 washing machines - 1 was a tumble dryer which is actually better, the property was full of left food from previous tenants in the cupboards and fridge, the washing machine had lots of hair in it, I got trapped in the side porch as there is no handle on the inside, the fan in the twin room was thick with dust, female sanitary items were left in the bathroom cabinet, the bottom of the fireplace was hanging off, dog food left in a cupboard, medication left in the kitchen drawer along with syringes (without needles). There was a torn sheet on one of the single beds. I had to wash some of the plates before I could use them as they were dirty, the frying pan was sticky with grease and still had remnants of oil in it. One of the security lights outside lit up the downstairs double bedroom making it difficult to sleep, there was the same problem upstairs in the balcony room as there was no curtain at the window. The hand rail on the steps outside was too big to grip and the rail the other side of the gate couldn't be used as it was all splintered. It was surprising that dogs were not allowed on the furniture as it was all already damaged. All in all, the property was not at the standard the photographs showed, in fact some of it was incredibly dangerous, I feel that I have paid far too much for the stay there and would welcome a partial refund. The property was very clean and comfortable but I will not go again.

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• Lesley - Verified booking

  This house is in a superb position, is large and super for large groups getting together as we were.

  There are plenty of rooms and bathrooms, it is also priced well. However, the level of cleanliness was poor, particularly the oven and some of the bathroom drains needed attention. There was conflicting and inaccurate information about kitchen equipment, manuals provided and the welcome pdf information sheet said the ovens were electric, it they were in fact gas. The sink drained extremely poorly and the 2 plungers in the undersink cupboard were put to good use. Whilst there are a number of glass tumblers, there are insufficient wine glasses for a group of 12 let alone a group of 18 The central heating in the top floor rooms was inefficient and the radiators probably need bleeding. There were however additional electric heaters that were used. The flooring in the dining room is badly damaged and urgently needs attention as it is a health and safety trip hazard. This would be extremely problematic if someone with decreased mobility was staying. There is a ground floor room with disabled facilties, however whilst the bathroom has wet room and disabled wc facility, the bedroom itself would not enable ease of access for someone with restricted mobility. There are also steps in and out of and within the property that could also be problematic. The log burner was a lovely focus in the lounge however some fire tools for handling the wood, and a fire proof glove for handling a hot stove would be welcome. Ganesh was prompt to respond to our queries and as said above location is brilliant, but the house is in need of some TLC.

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• Susan Tracey - Verified booking

  We booked a last minute stay at Gordona as we took our elderly Mum for a summer break whilst the weather was good.

  It suited her needs and she really enjoyed the stay. The positives for us were that it was all ground level other than one step from bedroom to lounge area. The bedrooms were spacious and beds comfortable and the shower was good. It was very peaceful so we had a good nights sleep. We were in a motorhome and were able to park immediately outside the property and so get any extras from there. We were only a short drive from the car park adjacent to the beach and mini railway. There was a great fish and chip shop a few minutes away and a good chinese delivery in the town. We booked the property on the day of arrival and the property owner was accommodating and responded to any queries we had about wifi, bins etc. Could be better: I acknowledge some of the other reviews e.g. in terms of the accuracy of the listing I would not call it 'sleek' or 'fantastic' as it only had basic equipment, but we were fortunate in that we could bring in any extras and home comforts from our motorhome such as candles and cushions and even a small fold up coffee table. The track to the property was off putting as we arrived with scrap wood on the side of the track (and what looked like a scrapyard) but it really didn't affect our stay as it was very quiet whilst we were there and the people were friendly. Yes the garden could benefit from weeding and TLC (and the property owner did apologise for that), however the patio doors were large and we kept cool in the very warm weather.

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• James - Verified booking

  Overall a good stay.

  Positives, a great welcome pack and good selection of games, the hot tub is massive which is great. Good to have off-road parking and location right in the town centre is excellent. I agree with others that the pictures do make it look bigger than it is. Staying with a baby, we couldn’t get the pram in the front door as the corridor and baby gate made is so narrow. I used the washer - an essential staying with a baby - but then found the dryer wouldn’t work as the water tub was full but it was impossible to empty without taking the kitchen apart to get to it. The mattress in the first floor double room sinks in the middle and wasn’t comfortable. The bathroom on the first floor has been grouted not silicon sealed between the tiles and bath meaning it’s got gaps and the grout looking a bit dirty - you notice these things when bathing a baby! Staying with a parent who has mobility and sight issues, the floors are uneven throughout the property and the downstairs shower room is very small. Part of the reason of booking this property was it had a ground floor bathroom and bedroom. One of the jets in the hot tub doesn’t work as the grey dial that switches it on/off is stuck/broken in the off position. This is an honest review of what we found and feedback to the owners and we did have a good stay.

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• Sharon - Verified booking

  Bank house was absolutely perfect for us as a family getting together for our mother’s 70th birthday party.

  In total there were 16 of us 13 adults/teenagers and 3 children (aged 10, 5 and 4). The accommodation was flexible enough for us to be able to fit comfortably and owner Ganesh was extremely helpful in advising me about space and an extra foldaway bed which helped. There was plenty of communal living, relaxing and dining space to comfortably seat us all together which was excellent. The heating system is quite high tech and once some of the older guests had worked out the digital valves on the radiators it was OK. Couldn’t really tell what times the heating was set to so some periods of the day were a little cooler however the log burner in the lounge soon had us feeling toasty again. Bank house has all other facilities you could wish for including champagne flutes to celebrate Mom’s 70th in style! Bank house’s information folder confirms it is one of the biggest (and maybe oldest) properties in Mablethorpe so there was some evidence of age related history and minimal wear and tear. We noted some slight peeling paint in the front porch however did not use this entrance other than to get our grocery shopping delivered so had no impact upon our stay. That said it is characterful and cosy and we would love to be able to book again in the future to enjoy Bank house in the sunshine!

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