Big Cottages & Group Accommodation in Pwllheli

Reviews

What our customers say about their holidays

• Debbie - Verified booking

  The property is in need of a deep clean.

  The general work surfaces and appliances in the kitchen were OK and main bathroom amenities and towels/bedding, but throughout the house, there was a general build up of dirt and dust that has obviously not been touched in months, with cobwebs everywhere. You simply had to look at skirting boards, around window frames or under/next to any piece of movable furniture to see that these had certainly not been cleaned prior to our arrival. In the current time, it is inexcusable for cleanliness to be in question and given that Sykes sends a lengthy email prior to departure about cleaning round the house prior to departure as guests (fair enough), there can be no excuse for the house not to be spotless for new arrivals, especially at the price charged. I had text the owner a day after arrival to raise this issue and sent multiple photo examples. The response was apologetic and she arranged for the cleaner to return. However, on the cleaner's return, instead of addressing the whole property, only the specific photo examples were wiped over (this included filth blocking the extractor fan in the shower, sand and food remnants under and around the sofa and dirt along rails and the stairs). After the cleaner's visit, we heard nothing from the owner to check if we were happy with the house. After already messaging the owner on day 2, it became apparent that the ensuite shower was blocked and again, should have been noticed prior to arrival when being cleaned. Either the cleaner did not clean properly or simply did not care about the issue. We did not wish to spend our holiday going back and forth on these issues, so made use of one shower and enjoyed the beautiful view from the terrace - this is stunning and was the best part of our stay. The house otherwise is in a nice location and has decent appliances and amenities for a family stay. After our departure, I had a further exchange with the owner and in short, she implied it was our fault if parts of the house were dirty or a shower drain blocked because we did not specifically raise it point by point. A complaint of a generally dirty house should not ever have been required- does Sykes not require properties to be at a certain standard of cleanliness ? It was a real shame as with a deep clean, this is a cute property in a lovely area with a spectacular view.

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• Gary - Verified booking

  We were impressed with Welymora from the start.

  The Kitchen is well planned with modern easy to use appliances including an Air Fryer which proved very useful. The balcony overlooks the sea and because it is south facing it is in full sun from first thing in the morning till early evening. Even though it was fairly chilly out and about, it was quite warm in the balcony. The rooms and bathrooms are very comfortable and clean. Myself and my wife chose the double in the first floor as this gave us access to the garden which allowed us to let our dog out first thing in the morning. It also gave us almost instant access to the beach which was great for taking the dog for a walk (he has never been so clean after his many swims in the sea). My Mother & Father in law were extremely impressed with the accommodation, large screen TV, and the balcony in particular as well as the comfort and views from their bedroom with en-suite. There is a very nice Cafe down the road serving very good quality food at reasonable prices and there is a bar called the View which is also worth a visit. Lynn (owner) was extremely helpful and nothing was too much trouble. Thank you Lynn. We would have no hesitation in recommending this accommodation and next time we are looking at Wales for our Holiday, Welymora will be number one on the list.

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• Alison - Verified booking

  We had a lovely time and the property was in a lovely location, with beautiful views.

  The property itself was clean but I am disappointed to have to report some negatives. There were 4 of us and we had expected to have 2 bathrooms, but the shower in the en-suite was not working The owner said that someone should have been to fix it on Friday morning but they should really have checked that it had happened. There were no basic products on arrival i.e. toilet rolls, washing up liquid, tea-towel, just basic cleaning products in general. If we had been informed that they would not be provided then we would have ensured we took them with us. I have not stayed at a property, as yet, where these were not provided on arrival, most owners have even provided a welcome pack. The bin top was also broken. I just think it is the attention to detail that makes the difference and feel it necessary to report it.

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• Shelley - Verified booking

  Our third stay at Welymora, great house in a great location for beach , town and everything.

  Some lovely level walks. House well equipped, towels fantastic, large and fluffy. Right on the beach, we watched the dolphins swimming just off the beach, from the balcony. Nice glass fronted balcony, so if it’s windy you can get out of the wind. Great house for all ages, ground floor bedroom with doors to the garden. Great carport to leave your car. Which we hardly used, train station walking distance, start of the Cambrian line, most amazing train ride goes all the way down the coast to Aberystwyth. If your a fisherman, great fishing off the beach in front of the house . Couldn’t recommend more, one of the best places we’ve stayed for a beach holiday literally in front of the house. We hope to return again. Lynn owner is always great with communication, thank you Lynn for another great holiday.

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• Marian - Verified booking

  A fantastic week in a beautiful house!

  Everything was perfect! Amazing property with everything you could wish for. Comfortable beds and sofas, multiple bathrooms (one with a fab deep bath for soaking in). Well equipped kitchen. A Smart TV was a real bonus too. The carport was a huge benefit ...as we were able to load/unload our car undercover when the weather was miserable. ...and the balcony was superb! Spacious, with amazing views. Although the February weather was a bit rough, we did manage to sit out there for a couple of coffees. And thanks to the huge sliding glass doors, you can also admire the views from your warm, cosy sofa too ☺️ I can't recommend this place highly enough. We will most certainly be staying here again. We didn't want to leave. Perfect. Thanks Lynn

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