Big Cottages & Group Accommodation in Barmouth

Reviews

What our customers say about their holidays

• Lynne - Verified booking

  Unfortunately I do think your cleaning team are letting you down and it somewhat takes the shine away from the place.

  The kitchen and dining area, where we spent most of our time, have not been cleaned properly, I have summarised below. Dirty floor, the black tiles may disguise the fact but we had to wipe something that was spilled and the cloth was black. Dirty dishes and cupboards, we loaded a lot through the dishwasher and wiped out some drawers and shelves. The ranch slider window frame in the dining area is dirty where the handles are. The windows have many finger prints and other marks. I saw the note re windows being done monthly, they must be due and day now, but the insides should be cleaned for guests and actually I think that window and the side window, as your main features should be maintained for each paying guest. Cigarette butts left upstairs outside in a jar with dirty water. The floor around the dishwasher and the dishwasher and washing machine wasn’t clean. The dishwasher although clean inside needed tp have the door framework cleaned. We had to wipe down the table and the chairs on arrival. The shower curtains upstairs, I think were washed but very stained. Spiders everywhere The washing machine detergent dispenser and front needed to be cleaned and the cupboard beside it as well. We shouldn’t have been the one’s cleaning that. The rug in the downstairs lounge is not clean. The other couple of things are also the fact that we are opening and closing gates to get here, that is fine but the lower gate is completely rusty and falling apart. My daughter cut her ankles quite badly on the lower rung that is hanging off. Having guests open and close a gate in this state of repair is really unacceptable. There were no cleaning products for us to even get started with. As I said, these things take the shine off a beautiful cottage and location.

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• Mrs Gayle Brearley - Verified booking

  Overall we were very happy with the property. The pictures do not do it justice it was stunning as well as the beautiful scenery that the cottage sits in. The walk is quite tough going to and from Barmouth itself as up a steep hill but it was so peaceful it was well worth the exercise. I did feel that although the property can hold 8 people very comfortably the glasses provided were not enough - we had about 4 wine glasses, 5 tumblers and 6 larger glasses. I felt that there should have been 8 of every one as well as 8 champagne flutes (none were provided). Although there were log burners and some logs were provided I thought the host should be including fire lighters as well as kindling as it was impossible to get them lit and we really wanted them on. Also I expected toilet rolls to be provided in every toilet but they were not so people staying here definitely need to bring their own. I would suggest anyone staying here bring literally everything they want from home include hairdryers as only 2 bedrooms has these provided and not all 4 bedrooms. Cleanliness was just about ok but we hoovered and got rid of some heavy duty spider webs high up in the TV room. Overall the property was so comfortable and beautiful and we loved how the new extension blended with the older part. The host did not provide any basic essentials on arrival. I know that this should not be expected but it would have been a nice touch. Anyone considering this property needs to make sure to pack their basic groceries but there is a decent Co-op in the town itself.

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• Sarah - Verified booking

  Overall we enjoyed our stay at the cottage.

  It is really quirky and full of character. The location is amazing as its so central in the town. The bathrooms were lovely and clean and there was always plenty of hot water. The bathroom on the top floor is stunning. We slept well as the beds were comfortable and enjoyed relaxing in the TV lounge. However, there were a few small niggles during our stay. On arrival it would have been useful to have a welcome sheet or pack of some sort with key information, including about where to put rubbish- we had to keep taking it out in small bags and disposing of it in the street bins. A larger brush for sweeping the floor would have been handy, we had 2 small children with us who inevitably dropped food on the kitchen floor and cleaning the tiles wasn't easy with the small dustpan and brush. On our first day I had to wash a lot of the kitchen utensils, crockery and pans before we could use them as there was food or grease left on them, I understand that this is down to previous guests but feel that this should be checked before arrival as it was very obvious. There were a lot of cobwebs, I know its an old building but they were in the corners of every room with quite a lot of spiders. There is also a strong musty smell on the bottom floor so we only stayed down there when necessary for cooking and eating. Overall it was a good stay despite those few niggles and we would return as the location was fantastic.

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• Mr Coleman - Verified booking

  Positives first. Brilliantly located with absolute quiet guaranteed- other than the birds and wind in the trees. Plenty of space for people to spread out indoors and bathrooms all over. Kitchen well fitted apart from 1 small fridge which had no room for all our food and drink. While the location was good for us you either need to use your car or be fit enough to walk very steep paths to get in and out of town. The walks from the house are stunning but again you need a level of fitness as they’re all up and down. Be careful of the 2nd hump in the drive as it can scrape underneath the car, I was in a Volvo V70 which is fairly low. The house itself had a few points which should be addressed apart from the fridge. While there’s an outdoor table and bench set there was no comfortable seating to relax and enjoy a book or the views - we had a family of 3 Sea Ospreys soaring in front of us every day. The patch of grass in front of the door was overgrown and untidy and the gravel sitting area had plenty of weeds - nothing major but just gave the impression of not caring and it looked a bit tatty. There were also a few minor cleanliness issues indoors. We had a great week and it is an amazing location, great walks and peaceful while only being a few minutes car journey or 20/25 minute walk into Barmouth.

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• Mrs Stephanie Rose - Verified booking

  The setting was lovely but no-one mentioned the accessibility to the property. We have an estate car and had a bike rack and had to take the bike rack off to get to the property. This should be mentioned in the property information. The cleanliness was not particularly good and a mice nest was found in one of the bed drawers. The property manager was elusive and didn't get back to us quickly at all. A bag of rubbish was left at the property after the clean although the manager didn't seem to believe us, she said her cleaners had taken photos after they cleaned and there was no sign of a rubbish bag. Toe nail cuttings were found on the floor too. The outdoor furniture was broken and the BBQ not big enough for 8 people. Although the house was nice it was in poor decorative order, damp patches on walls and lots of screw holes where pictures or shelves had been removed in most rooms. It did lack some homely pictures, the walls were very bare. The garden needed some attention with weeds and overgrown shrubs. We did enjoy the holiday despite this but overall the property was disappointing and not up to our usual standard.

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