Big Cottages & Group Accommodation in North Cornwall

Reviews

What our customers say about their holidays

• Maria - Verified booking

  We had a lovely week in Cornwall and the property provided us with a great base for our stay - it’s a fantastic location, walking distance to beaches.

  It has everything you need. The garden is lovely and there’s loads of space at the property which is brilliant for family stays. However we found that the cottage was not particularly clean, for example drawers and shelves in the kitchen had bits of dirt in/on them and I was a bit horrified to find an actual mussel in one drawer which was not us as we had not cooked any mussels! The cutlery drawer front is broken - as it was last year (we stayed in the cottage last year as well) we mentioned this in our feedback last year but nothing had been done to fix this and it was difficult to open the drawer which needed to be accessed regularly. In the end we had to put the cutlery tray up on the work surface which is when I discovered the mussel underneath it. Drawers in the other bedrooms were also not very clean. The freezer was not very clean. As we mentioned in our feedback last time the cottage is great and has all the facilities you need but some things are just a bit dated and don’t function as well for example the showers. Also the spin cycle on the washing machine did not always work. My friend was staying at a John bray place in the Highcliffe estate Pengelly and I was a little surprised to discover that he paid only £60 more than I did; Pengelly is a vastly more modern and clean property. I feel that the dated facilities and lack of cleanliness could be reflected more in the price of the property which is expensive. I appreciate that sheets and towels are provided at the cottage which is great. Having said all this, we had a lovely stay at the cottage, it has everything you need and we really like the space and privacy you get (which you don’t get as much of at Highcliffe). We did have a lovely week there.

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• Mrs Grimshaw - Verified booking

  Both pros and cons to this cottage! One of the twin mattresses was awful and needs replacing immediately, it creaks and groans and you can feel every spring. It was really uncomfortable & noisy! Under the twin beds hadn’t been dusted or mopped. Pans are no longer non stick & should be replaced. Bed runners (twin) were dirty and hadn’t been cleaned between guests. Pills (twin) are flat & need replacing. Double bed was too short for a man of 6’ 2”. However, the cottage is excellently located, a 16-minute walk to Padstow town centre. It was very convenient to have parking spaces as parking in Padstow itself looks a nightmare. We had a delivery from Sainsbury but there is a Tesco up the road. Hob is induction which is far better than the electric you find in most holiday cottages! Plenty of plates & glasses etc although we had to wash them on arrival. Lots to do in Padstow, it’s a really good location for a couples or family holiday. We also did a 5km walk from the town, and walked to St George’s Cove, from the cottage. Just be warned, if you have a child, every stair & upstairs floorboard creaks; it was impossible to ‘creep’ out having got my daughter to sleep without waking her. There is a downstairs single but it’s right next to the lounge area so not great for noise, plus from a safety perspective I don’t like having a child downstairs with adults upstairs. All in all, a decent stay, but could have been so much better with a few small tweaks and a bit more care, especially considering what it cost.

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• Mrs Grimshaw - Verified booking

  Both pros and cons to this cottage! One of the twin mattresses was awful and needs replacing immediately, it creaks and groans and you can feel every spring. It was really uncomfortable & noisy! Under the twin beds hadn’t been dusted or mopped. Bed runners (twin) were dirty and hadn’t been cleaned between guests. However, the cottage is excellently located, a 16-minute walk to Padstow town centre. It was very convenient to have parking spaces as parking in Padstow itself looks a nightmare. We had a delivery from Sainsbury but there is a Tesco up the road. Hob is induction which is far better than the electric you find in most holiday cottages! Plenty of plates & glasses etc although we had to wash them on arrival. Lots to do in Padstow, it’s a really good location for a couples or family holiday. We also did a 5km walk from the town, and walked to St George’s Cove, from the cottage. Just be warned, if you have a child, every stair & upstairs floorboard creaks; it was impossible to ‘creep’ out having got my daughter to sleep without waking her. There is a downstairs single but it’s right next to the lounge area so not great for noise, plus from a safety perspective I don’t like having a child downstairs with adults upstairs. All in all, a decent stay, but could have been so much better with a few small tweaks and a bit more care, especially considering what it cost.

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• Fiona - Verified booking

  We have been coming to Cornwall for nearly 50 years, and we have stayed in countless John Bray properties in Trebetherick.

  This is the first property that we have been disappointed with. Whilst the location was superb and the garden views lovely, the bungalow itself was very dated and lacks what you would expect in a rental property in 2023. The kitchen facilities were basic, small fridge, mismatched crockery and cutlery - it desperately needed updating and felt quite unloved. The bathroom off the breakfast room was equally dated and the shower didn't work - only producing a trickle of water on full power, so was unusable. The second bathroom was also very dated, and the shower was passable (just). The two T.V.'s had the basic channels, but surely SMART T.V's should be expected now - not that we spent much time watching T.V. but our two teenagers were quite disappointed. The general cleanliness was inadequate with lots of cobwebs and a previous tenants' underwear left in a drawer for us to find! We love coming to Trebetherick, and don't like writing negative feedback, but this property is in much need of attention, care and some modernisation. The location is so perfect, it seems a shame that this property wasn't more comfortable and welcoming. Having stayed in Pengelly last year, the comparison is stark.

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• Andrew - Verified booking

  The only issue regarding the facilities is that there is only one off-road car parking, although there is street parking close-by.

  We were aware of this before booking. I cannot recall if the information provided prior to arrival indicates that the front third of a building is in fact a private dwelling. We had a plumbing crisis during our stay involving water over-flowing from the main bathroom shower, passing through the bunkroom light fitting en-route to the floor below. A combination of luck and quick-thinking on our party gave us time to remove the soft furnishings and place buckets, so no long term damage. The person occupying the bunkroom for four nights had to sleep the last two on a mattress in the lounge. The owner responded well to the issue and appeared to have resolved it the following morning. Unfortunately there was a minor overflow the next day from the same shower. We reported this and we assume it was dealt with, but received no feedback. We did not use the shower again. Apart from this, we were impressed with the cleanliness, comfort and facilities of this cottage.

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