Large Dog Friendly Cottages in Ashbourne

Reviews

What our customers say about their holidays

• Jenny - Verified booking

  Property is dirty, garden is not fully enclosed and owner refused to accept feedback when contacted through Sykes privately.

  Shortly after arrival, we noticed that the downstairs toilet seat was dirty, when lifting it the underside of the seat was covered in brown and yellow spots! We then found a cheese like substance on a kitchen cupboard, crumbs and grease on work surfaces, the fridge hadn’t been wiped, dirty oven, dirty dishwasher, crumbs on the floor, and everything was sticky to touch! We then decide that we’d check the rest of the house. The wooden shelves by the side of the fire were filthy; the TV had been wiped but badly smeared. The bathroom was disgusting, the bath had some water still in it, there was a tidemark around it and the soap dish in the shower was filthy. Someone had left a small part of a bar of soap on a dirty soap dish and behind the sink was black mould. Again, the toilet was unclean too. We cleaned the property thoroughly, which we shouldn’t have had to do, but we just wanted to be able to enjoy our holiday. It should have been clean before our arrival. We mopped the floors and the water was filthy. Our second problem was regarding the garden, which was described as enclosed. We assumed this meant safe for dogs. It just meant there was a fence. This fence did not go down to the ground, there were gaps of approx 10” below the fence, with one larger gap leading to a very large drop down, this is definitely a safety issue for both dogs and children. Our dog disappeared on the first morning. He had gone through a gap into the garden next door, which we know now, but was missing for a while and was very worrying at the time as we were unsure where he had gone. We feel that this property has been neglected all round concerning cleanliness and safety. The list could go on further, no one else should have to spend their money on a very dirty cottage.

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• Krystina - Verified booking

  We loved our stay.

  Perfect for a big family break. All rooms lovely with amazing views. House very clean. House well equipped with everything we needed. (Could do with a 2nd toaster as the one there takes forever and with so many people for breakfast it took a while) but everything else so well equipped for large numbers. 2 dishwashers really handy. All rooms nicely spaced apart so didn’t feel on top of each other during stay. Massive dining table to seat everyone. Loved that there were a couple of different lounges/cosy areas so guests can spread out and not be all stuck in one space. Outdoor area beautiful- most amazing views. Sooo nice to have that view to wake up to. Little lambs right there and bunnies hopping around. Outdoors would benefit from a comfier sofa/rattan type set or loungers for sunny days/more seating if everyone wanted to sit outside at table. Also an outdoor light nearer the house/table would be great for sitting out. 2 Hot tubs and sauna fab. Beautiful setting. Owners were helpful and easy to contact with couple of queries we had re cleaning and someone came out to check/clean one of them out that seemed to not be quite right. We had a couple of children with us who absolutely loved their stay and all the space in the garden (small children need close supervision as house very close to the road - no issue but garden gates are like metal farm gates so small children could easily get through them onto road) Ashbourne only a 10 min drive away for cafes shops etc and lots of nice walks on your doorstep. We absolutely loved our stay so much and wouldn’t hesitate to return/recommend to those looking for a special break.

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• Veronica - Verified booking

  This is a fantastic house in a wonderful position.

  We did, however, have major issues with the electrics on the site. When we arrived the house was warm, but after that the heating went off and we had to resort to sweaters etc. The instructions sent out by the owners stated that “the heating is controlled via an outside app …. Do let us know if you would prefer it warmer or cooler.” We messaged Laura Holden at 18.01 on Saturday to ask for some heat, and she replied at 21.24 telling us that the reference to an outside app was copied from another property. Laura then told us where the thermostats were in the house; one of them would not work because the knob was worn. Guests staying in the cottage and on the third floor of the main house were cold. A further disappointment was the hot tubs. We decided to use them on Saturday evening, but found that there was no power in the areas of the sauna and hot tubs. On investigation we found an outside consumer unit with an RCD that had operated. The cause appeared to be a fault on the hot tub nearer the sauna, so we had to leave that disconnected in order to restore the outside power. We.messaged Laura and she promised to contact a local electrician; she did this and he came on Sunday around 1 pm when we were out walking. These issues with the heating and the hot tubs were most unsatisfactory: we were only there for the weekend and we manifestly did not get full value. OTHER ISSUES: kitchen well equipped but needs some small sharp knives, one or more decent sized cafetières, water jugs, and plugs for the sink. The “Welcome Guide” needs careful revision: what it says about the heating and the Wi-Fi is inaccurate.

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• Veronica - Verified booking

  This is a fantastic house in a wonderful position.

  We did, however, have major issues with the electrics on the site. When we arrived the house was warm, but after that the heating went off and we had to resort to sweaters etc. The instructions sent out by the owners stated that “the heating is controlled via an outside app …. Do let us know if you would prefer it warmer or cooler.” We messaged Laura Holden at 18.01 on Saturday to ask for some heat, and she replied at 21.24 telling us that the reference to an outside app was copied from another property. Laura then told us where the thermostats were in the house; one of them would not work because the knob was worn. Guests staying in the cottage and on the third floor of the main house were cold. A further disappointment was the hot tubs. We decided to use them on Saturday evening, but found that there was no power in the areas of the sauna and hot tubs. On investigation we found an outside consumer unit with an RCD that had operated. The cause appeared to be a fault on the hot tub nearer the sauna, so we had to leave that disconnected in order to restore the outside power. We.messaged Laura and she promised to contact a local electrician; she did this and he came on Sunday around 1 pm when we were out walking. These issues with the heating and the hot tubs were most unsatisfactory: we were only there for the weekend and we manifestly did not get full value. OTHER ISSUES: kitchen well equipped but needs some small sharp knives, one or more decent sized cafetières, water jugs, and plugs for the sink. The “Welcome Guide” needs careful revision: what it says about the heating and the Wi-Fi is inaccurate.

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• Claire - Verified booking

  My parents rented Cloud View Cottage in the village of Thorpe for two weeks over Christmas 2022 and the New Year.

  Family members stayed there at different times with my parents during this period and I can honestly say we thoroughly enjoyed our break there. The cottage was spacious and clean and we all especially liked spending time in the small conservatory that backed onto the rear gardens. The surrounding countryside was beautiful, as was the little church nearby, and we had some lovely walks around the local area and beyond. Cloud View Cottage is dog friendly which made it even more accessible for people to visit. The owners who lived close by were friendly, helpful and amenable to any requests we had. We did feel the cottage would benefit from some general updating to increase it's appeal. For example, some of the mattresses were uncomfortable to sleep on due to the springs being felt on top. One of the bedrooms had folding guest type beds which weren't substantial enough for a good rest, and the cooker was very old. Despite these few points, we all enjoyed a lovely family break in picturesque Cloud View Cottage.

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