Large Dog Friendly Cottages in Wadebridge

Reviews

What our customers say about their holidays

• Kathryn - Verified booking

  While this property is very nice, well positioned and nicely furnished there are several issues of which have affected our stay and need addressing as a matter of urgency.

  The bed in my granddaughter’s bed had been held together with rubber bands which broke when she sat on it. I appreciate that after 2 days it was replaced by a folding bed with the mattress on it, no apology or explanation was given as to why the bed had been left in a poor state of repair was received. The decking is rotten in many areas and dangerous in a few (I have taken photos) with the wood collapsing in a number of areas causing rusty nails to be exposed and creating trip hazards, in one area it is obvious that the decking has collapsed and rather than repairing it properly it has been botched leaving the decking at an angle thus creating a trip hazard for elderly guests, the banister around the decking is completely rotten in a few places meaning it is not attached to the uprights again this is dangerous and I believe a health and safety issue . The hinges to flaps on the balcony table are broken and sharp, I assume the owners are aware of this as the flaps are held on with bungie cord. There are broken and missing tiles in the main bathroom with sharp edges, and there is no pull cord meaning that this light is permanently on. Many taps are loose throughout the property and cupboard doors not properly attached as well as broken and damaged crockery and glasses on the shelves and in the cupboards, the bent front door key mentioned by a guest in september 22 is still present in the accomodation and as mentioned by these guests no hand soap or cleaning products are available just empty bottles. One of the bed side lights in the annex cannot be plugged in as the flex does not reach the socket, this has been mentioned by previous guests but never remedied. The advice book in the annex gives a contact number for emergency contact, I contacted this number when the day bed broke, the couple who I contacted were surprised as they sold surfs edge 13 years ago, this I feel is an indication of the lack of care which the property is afforded by the current company which owns it. The property is in serious need of love and care before a guest is injured.

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• Courtney - Verified booking

  We visited in March 2024 for a week.

  The area was lovely and quiet as out of season, the cottage is in an ideal location and we was able to walk to two nearby beaches. The Oyster Catcher just a 5 minute walk away is really nice, they serve great food and the staff were really friendly. We absolutely loved our week in Cornwall and visited lots of places, we would love to return to Trebetherick, but would not book this cottage again. The cottage is a good size and gets plenty of light, but it is not comfy or cosy for a holiday stay. The biggest disappointment for us was the sofa in the main living/kitchen area, it was so uncomfy to the point we started going to bed early at 8pm to just try and be comfy in the bedroom on an evening, after a long day exploring all you want to do on an evening is relax, not here, we even tried padding it out with quilts from the beds we weren't using. To simply put it the sofa desperately needs replacing. The TV in the living/kitchen area is really small, you just don't get that living room vibe here. The second smaller living room has a large TV and a slightly better sofa, but it is full of stains and generally just felt dirty, again we put a quilt over it to try and make it feel more relaxing, but this room was full of webs and spiders. The floors were dirty throughout the cottage, we kept slippers on at all times. Things like the cutlery drawer were really dirty and full of bits etc. If you have any young children consider that they will be sleeping downstairs whilst you are upstairs at the other side of the cottage, with long corridors/rooms between them and the main bedroom - there is a large distance between the main upstairs ensuite bedroom and the two bedrooms downstairs, both being right next to main doors leading outside. The cottage could be really lovely, but unfortunately it is not getting the maintenance it needs to make it a comfortable holiday cottage.

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• Richard - Verified booking

  'This is a nice house in a good location with a limited view of the sea.

  It is well furnished, for the most part and has some lovely artwork (and mirrors). The heating is good and the WiFi works well. The house is advertised as accommodating twelve people. The dining table, however, seats only eight. It should be made clear that there is nowhere in the house that twelve people can sit together to enjoy a meal. The controls markings on the cooker were illegible / worn away. Even using the instruction booklet, it was very difficult to know how to use it. We had no idea what temperature the oven was at when we were cooking. The baking/roasting tray was filthy and needed extensive, thorough cleansing before we could use it. Some of the glasses were clean; most were not and some appeared not to have been washed for some time.. There was no steamer for vegetables: we had to improvise with a sieve. There were no tongs for cooking (e.g. sausages). The bedside light in the annexe barely reaches wall socket and we had to improvise. The hair drier plug was missing a pin. One set of front door key were bent and did not fit into the lock. There was almost no washing up liquid and there were no dishwasher tablets, or cloths for wiping surfaces. There was no hand soap in the bathrooms or kitchens'.

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• Richard - Verified booking

  We liked the ‘Beach House’ very much - it was ample for our needs.

  The beds were comfortable and it had a lovely large kitchen. It was a shame that the tumble dryer wasn’t working as we got extremely wet due to the weather and it would have been handy to dry clothes quickly. We found the heating controls problematic and one night when the temperature dropped we were struggling to keep warm. I don’t think the radiator in the kitchen ever came on during our stay. There were a few cobwebs and accompanying spiders on the stairwell/ceiling corners but no real problem. It was tricky to get in and out of the shower due to the towel radiator blocking the screen. We had to manouver over the toilet to get in and out, but the bathroom was lovely and warm. The owner might want to make it clear about the rubbish arrangements. It was confusing to have a council notice and recycle options but it would appear that there was no recycling because a business contract was in place for rubbish removal. The house was ideally situated for us, central to the places we wanted to visit and walkable to the pub. I also took the dog for a walk to Polzeath which was great.

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• Liane - Verified booking

  We all had a lovely time at Surf's Edge.

  We use to stay here years ago before the previous owners sold it. Saw it was back on as a holiday rental and decided to book it for my brother's surprise birthday. There is some room for improvement. We were surprised to find somethings haven't changed.e.g bedframes, the black metal one in the main bedroom, could probably be replaced as the main support beam underneath is bent. Also the oven, half of the temperature numbers have been rubbed off plus steam escapes from the top of the main oven door. The property could probably do with some new windows, there are missing/ broken handles and the window in the single room upstairs there's a small gap between the window sash and the frame, where the wind whistles through. Cleanliness of surf's Edge was okay but there where quite a few large cobwebs, we also had to continually wash mugs and glasses before use, think the dishwasher needs it's filters cleaning.

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