Holiday Cottages In East Yorkshire

Reviews

What our customers say about their holidays

• Michel - Verified booking

  I’m writing to express my deep disappointment and frustration with my recent stay at The Bluebell for my 60th birthday celebration.

  I had carefully selected your venue as it seemed perfect for hosting my 33 guests. From the moment I booked, everything appeared to be well-organized, and I even paid extra for the privilege of an early arrival and late check-out. Unfortunately, my experience was far from what I expected, and it caused significant stress during an event that should have been a joyous occasion. Upon arrival, we found the property cold, with no way to turn on the heaters. Despite making numerous calls and sending several texts, it took far too long to resolve this basic issue. Additionally, the entire place was in desperate need of a deep clean. We were shocked to find that cleaning supplies were unavailable, forcing us to go out and purchase our own mops and products to clean the property ourselves. Some of the rooms were in unacceptable condition: Toilets had been used and not flushed. Floors were dirty, and cobwebs were all over the walls. The outside bin area was littered with black bags, which I refused to clean up. Several rooms had stained bedding, including one with a blood stain that we had to change ourselves. Worse, from rooms 1 to 4, none of the electrical sockets worked, and despite numerous attempts to contact you, this was never resolved. Room 12 had stained bedding with some sort of black ink. It’s unbelievable that your housekeeper admitted to knowing about the stained sheets but put them on the beds regardless. The condition of the property was unacceptable and created a significant amount of stress. I did not receive the value I expected for the money I spent. My guests, while understanding, were understandably disturbed by the poor conditions, and this situation nearly ruined an event I had spent a year planning. Your housekeeper excused her inaction by saying she was on holiday, and your lack of response was equally frustrating. We have videos and photos documenting all the issues mentioned, and I am appalled that such basic standards of cleanliness and hospitality were not met.

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• Ruth - Verified booking

  We hired the Blue Bell for 38 all female family and friends for a surprise weekend for my daughter’s 40th birthday.

  It was absolutely perfect! We decorated the large function room and hired a DJ and Supreme Photo Booths - both excellent. There is a brilliant bar area where all our guests stored the drinks they’d bought with them. The kitchen facilities were great with loads of fridge and freezer storage space and 2 double ovens where we prepared and served a cooked breakfast on Saturday morning and chicken and chips in the afternoon after enjoying a televised dog racing game in the afternoon in the snug area next to the dining area. On Friday evening we ordered fish and chips from Nafferton Fisheries in Driffield - they gave us a fabulous service - great communication before the event and delivering their hot and tasty food on time. For our party on Saturday evening we’d ordered a load of platters from Morrisons which is only a short drive away. The Blue Bell is in a lovely small village and many of the ladies enjoyed a long walk on Saturday morning including the grounds of Burton Agnes Hall. Communication with the owners and housekeeper prior to arrival and during our stay was excellent - they couldn’t have been more helpful. Several guests enjoyed using the hot tub in the lovely grounds at the rear of the property. There were no complaints from any guests who all said they had had a fabulous weekend. The property was warm and comfortable and had everything we needed for a marvelous celebratory time. It was excellent value for money and our guests said they could not believe how we had managed to put the weekend on for the price that they had paid. I would have no hesitation in recommending this venue. Do not expect luxury but if you want a large, clean, comfortable and functional large space to hold your event and sleep your guests at the right price - this is for you.

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• Andrew - Verified booking

  The location for us was ideal, as we have family in Hedon.

  It gives easy access to Beverly, (market days Wednesday and Saturday), and Hull, (check out The Deep and the museums). We were able to have an extended family bbq afternoon with 11 people because of the ample space, lots of crockery etc. an excellent kitchen, a big bbq and outside furniture for all of us. It has space for the children to run around and play football, although there was fun retrieving the ball from the ditch several times! Owl cottage is off the road; I read a comment about the traffic, but we found no problem with noise. Yes, when you are sat outside you can hear everything, but other than short commuter times, this was the occasional tractor and empty buses. The accommodation is disabled friendly but not built for the disabled, (it doesn’t claim to be either), but if you make the owners aware they will provide a seat for the downstairs wet room shower, (which by the way, was excellent), and they provide a movable suction grip, which can be used to help the infirm in the bathroom. There are one or two minor things able bodied people don’t always see, but I have pointed them out to the owners. If you have anyone partially sighted the three small steps for the area outside the back door can be difficult to distinguish. However, don’t let this put you off. My parents are 88 & 82 and they loved the place and found it very friendly for the unsure on foot. My severely autistic nephew loved the freedom of the paddock to kick his ball around, and the two resident adults and five family members who visited at various times all enjoyed the relaxed atmosphere and being able to sit out and watch the buzzards and kites.

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• Anthony - Verified booking

  Overall we had a great holiday.

  The property had the facilities to keep 26 people ranging in age from 76 to under 1 well entertained despite a week of mixed weather. The kitchen was generously equipped and the beds were comfortable. The bar was a great place to congregate for pre-dinner drinks. A real upside was that, unlike many houses we have visited, the layout here ensured that those playing pool, shuffle board and music until 3am did not disturb those who had retired to bed. In Olympic year the outside space was ideal for our own version of the Olympic Games and in the evening a few well placed accessories transformed the central atrium into a great space for a Greek themed banquet. The only downside was the night of a cloudburst when the atrium roof leaked in places and the ground outside flooded and we had to deal with a certain amount of water ingress under doors. Apart from some soggy towels, by morning you would never have known.

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• Ruth - Verified booking

  Hubby & I , & daughter & hubby ,(,ages 45 to 74) had super holiday at Owl cottage.

  We loved the property inside & out, very spacious, everything we. needed & more was provided. We liked the area where the cottage was situated & found lots of lovely places to visit. We went to Spurn Point, Withernsea, Hornsea( visiting award winning chippy) also Bempton Cliffs RSPB, Bridlington ,Filey & Beverley. ,& The Humber Bridge. We had a brilliant holiday, some meals cooked in cottage ,& other meals eaten out including sitting out by table in garden in sunshine with drinks including the wine. Very comfy indoors too playing games & watching good sized TV occasionally. Comfortable bedrooms & lounge. Bathroom ,,& kitchen facilities excellent too. Super hols.. If come to East Yorkshire again would love to stay at Owl Cottage again. Highly recommended!!!

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