Large Cottages with Hot Tubs

Reviews

What our customers say about their holidays

• Kevin - Verified booking

  The property is in a lovely area, ideal for bird watching or seeing the many historical sites on Anglesey, however the location is spoilt by being right next to a pub and a nearby property with howling dogs, making it very noisy at times.

  Inside there is plenty of space and most things that you would need during your stay, augmented by a welcome basket of useful goodies. Our main issue was with the bath on the top floor. This is a stand-out feature when compared to other properties and one of reasons we picked this property. Unfortunately when my wife tried to use the bath it moved as she tried to get in, so she tried to get out immediately and it moved again, almost causing her to slip and fall. As the bath moved it also caused a leak, which we moped up quickly with a towel. On inspection it was obvious that the bath is not fasted to the floor and can be moved easily with one hand. This is dangerous and it was only luck that she didn’t badly hurt herself. The bath should be properly secured, or if this is the way it is supposed to be, then a warning sign should be provided to prevent further incidents. We informed Sykes Cottages about this and somebody came to the property while we were out, but they didn’t secure the bath or provide any further information, so the bath was not usable during our stay. Furthermore: - The advertisement states the property has Netflix, which it does, but although it was possible to log into the guest account, whenever we selected a programme to watch, it would exit from Netflix and go back to the TV, so it was unusable. - The DVD player is not connected to the TV, so couldn’t be used and the batteries in the remote seemed to have corroded. - The sofa is not very comfortable as the springs seem to have gone saggy Overall, I wouldn’t recommend the property to friends, and do not think it was good value given the above problems. We await your response to the above.

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• Allen - Verified booking

  I was disappointed when arriving that the photo did not reflect the true size of the properties frontage,(was much smaller than expected,looks a lot larger in photo).

  Had problems with accessing the key safe,would buy a new one if mine. The cleanliness was not as good as expected,the ingress of woodlice of all sizes on a daily basis was off putting as was finding dead carcasses of same in all rooms downstairs which shouldn't have been there if a thorough cleaning had taken place.The divan bed downstairs was not connected together and would come apart at the slightest touch and reveal that cleaning of underneath had not taken place for quite some time.The mattress of the divan bed downstairs was very hard(like sleeping on a plank).We opted to use just the lower floor because of the location of the bathroom. The heating instructions for use was very misleading,it mentions the main control being adjacent to the family bathroom upstairs,took some time to understand how to use the radiators.(No instructions for these). Our pets biscuits were in a bowl in the kitchen and these were coated one morning with slug or snail slime as was the cloth it stood on,could not find the culprit but there was a large gap in the corner where the kick boards should meet. Sorry if my comments seem harsh and negative,but I think the property owners should be made aware of these failings.

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• Ashleigh - Verified booking

  We stayed at Rhiangwyn cottage over new year.

  The cottage is a good size and the kitchen has everything you need. The bedrooms upstairs are lovely. Unfortunately we couldn't use the shower for the last few days as the cable box started smoking quite aggressively so we had to turn it off at the fuse box (we did report this and the house manager made sure we were OK with the bath). There is also seems to be a woodlouse problem, there were dozens of them downstairs and quite a lot of dead ones under furniture and behind the TV stand. The back door of the property doesn't close properly so the hall is always freezing cold meaning we had to have the heating on frequently. The mattresses could really do with toppers and the one downstairs needed to be flipped as stated on the label as it was dipping but was better when turned over and a topper was added ourselves. The mattress upstairs is extremely loud. We were also left with the wrong greeting booklet (for the house next door) so we didn't really have much information about hot tub maintenance etc. I think with some maintenance this property would be really lovely but we are a bit disappointed overall

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• Andrew - Verified booking

  We had a very enjoyable holiday at Quay House.

  The property is located in a quite area of Charlestown, though still close to the main facilities on offer. On arrival we were provided with a very nice welcome pack. There is plenty of space to relax after a busy day. The kitchen had everything you would require on holiday, even the Aga was easy to use. The bedrooms were also spacious and comfy. Restaurants we recommend are Rebellion (just opposite the property), Pier House and The Boathouse all provided a very good choice of meals. We had plenty of walks along the South West Coast Path, which is easily accessible from the house. Places we enjoyed were Fowey, Mevagissey, Bodmin Jail. We were very disappointed with The Lost Gardens of Heligan, very expensive entry fee for what was on offer. We would definitely stay again at Quay House and highly recommended it.

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• Patricia - Verified booking

  A lovely well equipped cottage in an amazing location and generous welcome pack.

  The beds were lovely and extremely comfortable. The only slight issue we had was there were no instructions to operate the heating. When ‘rads’ switch is turned on on the timer in the kitchen they cannot be controlled by the room thermostat on the landing. When small bed radiator is turned completely off it still gets very hot. In order to the turn the upstairs radiators off you have to turn all the individual underfloor timers off in each ground floor room. And the Underfloor heating doesn’t work in the lounge. We didn’t contract the owner as we used a process of illumination as my brother in law is a heating engineer, however I think this needs attention. We were unable to work out how to get the terrestrial channels on the tv but this was not an issue but instructions would be useful.

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