Large Cottages in Newcastle Upon Tyne with Hot Tubs

Reviews

What our customers say about their holidays

• Steven - Verified booking

  We recently had a longer-than-average stay of 2.

  5 weeks at this property. While our stay was generally comfortable and the property is situated in a superb location, several significant issues detracted from our overall experience. Pros: Prime location. Enjoyable shower facility. Washer and dryer available—having a dryer was a major advantage. Dishwasher. TVs installed in every room. Property was clean upon our arrival, except for the dishwasher, which contained dirty dishes and mould. Great hot tub, though it required some maintenance (we bought chlorine for it over our extended stay). The kitchen was well-stocked with dishes and cooking utensils. Clean, comfortable furniture. Each of the three king bedrooms had a dressing table/desk. Entry and exit from the house via pincode were seamless. Cons: We suffered an internet outage that lasted 5 days. We had to wait for a new router, install it ourselves, and fix the issue for the owner—a scenario that was entirely foreseeable and avoidable (owner changed service). This major inconvenience cost us approximately half a day. The property had only one wheelie bin and no recycling bin. The bin was already full upon our arrival and is only emptied fortnightly. There was only one bathroom and toilet. Only four bath towels and two hand towels were provided. There were no visitor parking permits available, meaning we couldn't park directly outside the house and had to use spaces across the road or up the street. Generally, this wasn't an issue, but non-permit spaces were occasionally all taken—on nice sunny afternoons, during weekend events, or in pleasant weather, the road was crowded. We had requested permits in advance, which are easy and inexpensive to arrange, but it seems the owner chose not to facilitate this. As a result, we often found ourselves waiting for parking spots or having to walk the entire length of the street with small children—another entirely avoidable inconvenience. The thin coil-spring mattresses were very uncomfortable. No dishwasher tabs or laundry detergent were provided. The dishwasher contained dirty dishes upon our arrival, including a wooden cutting board covered in mould. Lastly, we found the owners/managers quite difficult to reach.

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• Andrew - Verified booking

  This is a fantastic place to stay, the facilities at The Granary are superb.

  From walking into the property we were in awe at the way it had been converted. Some of the buildings old features had been kept, which added to the character and the space it had meant we weren’t on top of each other all the time. All three bedrooms are also spacious and have en-suite bathrooms, two with enclosures and one with a shower over bath. The kitchen / dining room is open plan and is well equipped and the livingroom again is roomy and has games for family nights. The owners had left welcome gifts (chocolates, Prosecco and even milk) so you are able to start your stay in style or at least a cuppa!! The garden is completely enclosed, therefore suitable for children and animals and the addition of a hot tub (which we used daily!!) made for a really relaxing stay. The area itself is beautiful, nice, quiet and peaceful and surprisingly close to other towns and villages in the area. Just outside the door there are excellent views and there are Alpacas and horses which are friendly and enjoy a feed. There are other conversions on the site of the original farm and each one is secluded. All in all, congratulations to John, Tracey and Chris on having such a wonderful site and the ability to put such thought and effort into their properties. We’d love to come back at some point for another break and enjoy the hospitality again. Many, many thanks to you.

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• Fiona - Verified booking

  The property itself was fabulous and very clean and in an ideal location.

  However I could not get hold of the owner at all on the mobile provided. Sykes themselves could not get hold of them. There wasn’t any welcome pack or instructions on how to use hot tub etc no information about what to do on leaving property or a anything about a parking permit, which in previous properties I have stayed in we have had all of these. My concern was if we could not have got into the property for some reason we wouldn’t have got hold of the owner as no one seemed to be able to. I rang Sykes 3 times previously to check on the parking and was told it’s fine there is roadside parking and then on our first night received a parking ticket which after 3 phone calls to Sykes still has not been resolved. I am very disappointed in Sykes as this is the first time we have used them and communication has not been their strongest. We are still awaiting a phone call about our parking fine. We even received an email half way through our holiday saying our holiday had been cancelled which resulted in me phoning once again. Very poor Sykes and this experience has totally out us off using you again. Other companies have been far better at communication and has certainly not caused us this stress and amount of phone calls.

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• Annette - Verified booking

  The location of the holiday home was great.

  The Granary had an initial wow factor. Light and airy with comfortable sofas. On closer inspection we found a lot of dust and hairs under the sofa’s and around the fridge which was disappointing for the high standard we were expecting. The kitchen utensils were very poorly stocked as were the saucepans and crockery. Lots of chipped bowls and plates and no pasta dishes!! We were disappointed not to find a pint of milk to make a cup of tea after a 5 hr drive from Norfolk. In all the years we’ve stayed in holiday homes there has always been a pint of milk provided. It’s the little touches that make a difference. What really shocked me about staying at The Granary was the complete lack of recycling facilities apart from glass bottles. All plastics and food disposed of together something I didn’t feel comfortable doing at all. Is there not a way that the owners can accommodate recycling on a more general scale? It’s pretty appalling in this day and age.

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• Fiona - Verified booking

  What an amazing property!

  We felt at home immediately we arrived - such a lovely place to relax for a week. The Granary is furnished to a really high spec with lots of thoughtful touches, even a bottle of Prosecco waiting when we arrived. It was perfect for our family of 5 with 3 grown up teenagers, and our dog. We loved the hot tub and tried a few of the board games in the property we hadn’t played before. We had no trouble getting the hot tub roasty toasty- just plan and light it in advance. The Shepherds Rest in the village is a short walk, dog friendly and did a lovely Sunday lunch. We enjoyed walks from The Granary of various lengths. The property is so handy for Durham and not far from Newcastle for a visit too. We particularly enjoyed the escape room at Lumley Castle, Lily of Lumley - great fun for everyone in a lovely setting. We’d wholeheartedly recommend this stunning property.

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