Big Cottages & Group Accommodation in St Austell

Reviews

What our customers say about their holidays

• Mary - Verified booking

  I would like to start by saying Thankyou for allowing us to stay in your beautiful property for a 3 night stay.

  The welcome was very friendly and helpful, giving us a guided tour and instructions on how things worked..There were scones, Prosecco and eggs which were very welcome. Our party consisted of 4 adults..ages ranging from 47 to 67 years. I would like to write this review from a person who has mobility problems .. eg: difficulty in walking. There was also a member of our group who had ‘allergy’ issues as well as other health problems. I have read through the information about the property again before I start this review as I do not wish to offend the advertiser. Upon arrival, we were faced with the steepest drive I have ever encountered… but, as the owner said ‘we would get used to it’.. which we did and we mastered the art of driving a vehicle up and down quite well. There was a manageable slope from the car park area to the front door… First impressions when walking into the property was Wow… such a warm homely feeling. I was so pleased there were down stairs bedrooms to choose from as I found the stairs difficult. May I suggest a second handrail on the stairs. There are 2 shallow steps from the front door through the hall to the bedrooms, stairs and toilet/shower area ( I used the stone walls to grab onto ) I started in the main bedroom but decided to move to the bedroom outside of the shower room for easier access during the night as it was a long walk and had to leave the corridor light on for visual access. The shower room also had a step ( May I suggest a grab rail for supported access). Kitchen area was brilliant, we all loved to 2 different areas.. and separated working/preparation areas. The kitchen was well stocked and we made full use of the facilities - Thankyou. Conservatory - this was our morning Gathering area to plan our day ahead. We used the dining area for main meals but We found the dining chairs very difficult to sit on for long periods of time ( sorry) Upstairs: the lounge was large, spacious and extremely comfortable but not all members of our group could use it. NB: there are raised flooring at the entrance to the rooms which were tripping hazards to our mobile group members. Bedroom with 4 poster bed was used.. family members were very pleased with it especialy the walk in shower. Swimming pool: I booked this property because of the ‘private’ pool and jacuzzi but did not realise that we had to share with 2 other properties. Again, speaking from a physically disabled point of view.. I found the pool very challenging to access ( in and out) and needed assistance with both. I would like to apologise for sounding so negative about my experience, because.. although it was challenging for me, it may not be for others.. but I believe this information is important to know when booking properties. However… as a family unit, we would like to thank the owners for such a lovely ‘stop off’ before travelling to our next destination.. We are home now after covering almost 1000 miles around England .. we have been on a ‘mission’ and fulfilled our quest.

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• Beverley - Verified booking

  WOW, were do I start, 1.

  owners,,,, Mr and Mrs Everly perfect hosts , from key collection to depature, on site but not intrusive , lovely welcome pack 2, location ,,,, lovely little village Polgooth with a shop and great pub within walking distance , St Austell 5/10 mins in the car Asda, Tesco etc for supplies, main road 2 mins for sight seeing , St Austell brewery well worth a visit and Tarquin gin tour in Padstow worth a trip 3, The cottage ,,,, FABULOUS,,, firstly the setting is beautiful with lots of lovely views and well kept gardens (we had small deer pass the windows in the mornin gs) lots of outdoor space , second the cottage, we had a large party age range from 67 to 3 a propper family group , plenty of room for everyone ,nice having a large L shaped lounge so plenty of room for the kids to play while in eyesight , it was the BEST equipped kitchen I have been in , just like home from home, the indoor pool , hot tub and games room were very well used ( we had terrible weather) the children didnt want to go home . I can honestly say this is the best cootage we have been and we will be back

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• Kirsty - Verified booking

  We had a wonderful time during our long weekend at Chapel Green.

  We were a party of nine ranging from 8 to 78 years old and we all enjoyed having the use of the indoor pool, hot tub and games room. We found that we used the conservatory as our main hub as we all fit snugly, the countryside setting is lovely (we enjoyed watching the sunrises) and it is right off of the kitchen. The location provides easy access to the area yet the property location is beautifully quiet. The mobile signal is not the strongest and the Wifi is a bit hit and miss too but as we were there for quality family time, this worked in our favour as the kids were happy to play games and go into the pool opposed to being on their phones- they also loved playing hide and seek due to all the space and hiding places. The hosts Julia and David are warm and welcoming and truly showed the positive differences between a home managed by the owners opposed to a management company... fantastic homemade scones too!

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• Angela - Verified booking

  We had a lovely stay at Chapel Green.

  Would go back again. The children enjoyed the pool and garden so much they were reluctant to go out during the day. The garden directly outside the house was great for our old blind dog as it was big enough for her to explore and not wander too far away. The accommodation is spacious with two large double rooms on the lower floors with a shower room. There are a few steps on the lower floor. We found the double kitchen helpful when getting food ready as we had space. The weather was terrible while we were there but having the pool, games room and gym was enough for the children to enjoy and the conservatory was great for us adults to look out at the terrible weather and have a drink and chat. The hosts were lovely and helpful, around if you needed them. The location is great as a base to visit other places like Newquay, local beaches, Eden project and many other places.

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• Donna - Verified booking

  Our stay at Chapel Green was fabulous!

  The whole place is brilliant, from the incredibly spacious accommodation, great living room with terrace, fab conservatory, amazing gym and games room and not forgetting the incredible pool and hot tub. I went with my husband, two children, four friends and our small woofer, all adults and we all found so much to do! We never felt like we were on top of each other, if you wanted some quiet time you could easily find it and the garden and the outside countryside just brought more into the equation. Being a short drive from St Austell, Truro, Charlestown and Polperro was great and both Asda, Tesco & Co-op deliver to the house. The Polgooth Inn is within walking distance and does amazing Sunday lunches and evening meals. All in all a truly fantastic week was had despite the British inclement weather, we will definitely be back! 10/10!!

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