Richmond Holiday Cottages

Reviews

What our customers say about their holidays

• Gina - Verified booking

  A beautiful cottage.

  Great location, car park around back £15 for week. Quaint front garden. On arrival before we had even unpacked I had to ring Sykes to say it had not been cleaned very well. Stain on bedding, bathroom mirrors you could not see through, dirty cutlery and kitchen cupboards, mould in a casserole dish, this was to name a few. Welcome pack of half open jar of coffee and teabags, a packet of choc nuts all but 3 eaten out of them! Thank goodness no one had a nut allergy!!!! 2 bags of crisps and miniature marmalade! Skye’s got the caretakers daughter to come and do a re clean, even she agreed that this was not up to standards and did a quick clean upstairs, this was now about 5pm ish, we appreciated her coming and gave her £20 for having to try and rectify someone’s else’s cleaning, if she had done all the cleaning that wanted doing she would have been there a good 4hours. I cleaned the cutlery and draw, wiped all the kitchen down, found half used garlic behind trays, food left in end cupboard ( which I left) there was cake in bedroom draws, sweet wrappers under bed, coat hangers and someone’s knee bandage on book case in lounge!! The list is endless, I have photos to prove all this too. Good grief this property wasn’t cheap to stay in. The owners have lovingly restored this cottage and put good quality furniture in, what a shame for it not to be maintained the way it should be. Before I left I hoovered lounge and kitchen took photos to prove I left it looking nice. Hopefully the cleaner will hoover all corners that’s not been done in months! What a shame. Would have been nice for Skye’s to have told the owners of our grumbles on that Saturday, but they said we complained the day before departure, that was our second email. The caretaker also should have come to see it too, his daughter even took photos. Very disappointed how we have been treated.

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• Ray - Verified booking

  Very convenient for Central Richmond and all it has to offer and also access by foot to good riverside walks.

  It is a lovely property and as the instruction book advises the house warms up well and seems to retain heat. ( Thick walls helps with this ) The exception is that the kitchen radiator cannot be turned on. It's okay if cooking with the cooker or you have to leave the sitting room door open. However, that then cools down the sitting room. Thankfully, the weather turned very cold only the day we departed. We found the furniture and beds comfortable. (Even the one settee that was well used and dipped. That became my spot) More wine glasses would be advisable, only three when we arrived and one broke in the dishwasher. We bought two more. Some microwave dishes, potato peeler would be good otherwise utensils were well catered for. There was dish washing tabs available but no washing machine tabs. I know it is self catering but often there are some available at cottages we rent. The welcome pack on arrival was good thank you. We were mixed family and friends staying so not having locks or a bolt in the toilet/shower rooms is not good. We had to make signs for the doors and tell folk that if the doors were closed it was in use. Re parking, we off loaded the cars at the gate with warning lights on. We paid £15 to park the car for a week in Nunns Close Car Park. Very close to the property. (£15.20 if you use Ring Go App ) A good week was had.

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• Angela - Verified booking

  We have had an amazing holiday at The Arches it really will be top of our list of Happy places to visit again very soon.

  The Arches is so spacious but cosy at the same time. We are a family of 6 adults and a 21 month old toddler also we have 3 border terriers but we all had our own space to chill and unwind. The decor and soft furnishings are amazing and of the highest quality. The kitchen is so well equipped with the bonus of a washing machine, dish washer and large fridge with a large freezer. All of our beds were so comfy and it was lovely to be awakened by the cockerels morning singing. The farmers and their family included us as they went about their daily work, we and loved seeing all the farm animals especially the puppies and the piglets not forgetting the sheep chickens cockerels sheepdogs and cats. The Arches is absolutely spectacular and we can’t fault it at all we have all arrived home with lots of ideas for home decor although ours won’t look a patch on The Arches as the beams and other original features are amazing. The perfect find for us. An excellent base to visit the Yorkshire National Park, Richmond, Harrogate,Barnard Castle , Layburn, Hawes and The Lakes. Thank you to the owners Angela and Graham for having us stay and being so approachable and contactable it was much appreciated. So if your thinking of booking don’t hesitate as you won’t be disappointed please leave space for us to return though. The Best Family xx

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• Angie - Verified booking

  We were a party of 4 adults and 2 dogs.

  The house provided everything we needed. We loved this beautiful house and the small garden is safe, comfortable and private. The sunshade for the garden table was missing but replaced as soon as we requested - much appreciated as we had such fabulous weather. There was a supply of everything we needed to get started: tea, coffee, milk, loo rolls etc. plus a lovely welcome pack for us and the doggos. The location is perfect - a few minutes walk into town. There is a cricket club with bar just opposite and a small and useful shop/gas station across the road with very friendly staff. Parking nearby must be paid for but costs only £15 per week. There was plenty of cutlery and crockery but the cooking pots and utensils were a bit random - perhaps it would be a good idea to take stock and replace missing items. We will definitely return and would confidently recommend this holiday home.

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• Ruth - Verified booking

  Larklands is a beautiful place to stay.

  High up on the hills of Yorkshire the views are wonderful and it is set in a small and peaceful village with great pub and fantastic farm shop close by. The barn itself was spacious and beautifully decorated throughout. It's high ceilings make it feel really special and the living room kitchen and dining area create a really sociable area - great to come home to after a long day out. The working farm next door gave us the opportunity to see hens scratching around and a new litter of kittens too! The owners were incredibly welcoming and were there for us if we needed them but in fact everything was so good we didn't need to message except to say what a great time we having!! This was our second time visiting Larklands and with the fresh new decor it was even nicer than the first time. I would definitely recommend staying there.

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