Big Cottages & Group Accommodation in Rosedale Abbey

Reviews

What our customers say about their holidays

• Judith - Verified booking

  Yet another wonderful holiday at the Chapel.

  This time we were having a very special vow renewals service at the local church. The cottage had everything we needed and plenty of room for manicures and beauty treatments, courtesy of the church warden's daughter.The church is beautiful and so peaceful - please sign their visitors book to try to save it. Let's keep it there for another 200 years. We couldn't have had anywhere better to stay. Plenty of room for everyone and the two bathrooms made getting ready easy, which was pretty impressive with seven adults. The rooms are lovely and it's so restful. I love the room where you can hear the stream running by. Just imagine the equivalent of two and half weddings going from the same location and you'll understand why we keep coming back to the chapel. Everyone was comfortably seated for the take away 'Desperate Dan' steak pie from The Coach and Horses pub (wonderful pub, check it out). We even sent the boys out for breakfast at Graze on the Green (delicious food and caakes, very friendly), so we could get ready in peace. Large fridge and separate freezer were great, no problem with being able to stock up for days ahead. A week isn't long enough. Plenty of local places to visit and you're near to Whitby, Helmsley and the North Yorkshire Moors Railway (check out dining services on the steam trains, or the steam train driving experience if you're so inclined). The chapel owner uses it for his own holidays, so you know it's good. He's so helpful and friendly, thank you Mark. We'll be back.

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• Vanessa - Verified booking

  I stayed in Brookleigh last week and I was absolutely disgusted at what I saw.

  The house was very very dirty and Dusty in every room. The bedroom room furniture in one double room was appalling, it was old dirty and smelly, the bed was so old with thick dust under it, the rug was old and like a rag. The bathroom was disgusting, bath scratched, dirty and smelly. Windows through out the house were filthy. The hoover full of dirt to the top, hair all wrapped around the brush head, that hadn't been used for months.My husband had to clean it all out so we could use it to clean the place up. The back garden was awful , very dangerous and boxes of rubbish laying about that hadn't been put out for the dustbin collection for weeks, wheelie bins outside were full when we arrived and smelt really bad. I have stayed in hundreds off cottages but none in this condition before. I personally think it needs one hell of a deep clean. Where the cottage is situated is brilliant and looks lovely until you walk through the door. We couldn't open any of the windows because they had been painted over so you couldn't open them. I hope that this will be looked into and that you will get back to me. I know that people had complained about the cottage as we were told my people in the actual village. We paid good money to stay there and we were so disappointed.

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• Kirsty - Verified booking

  A quirky old property that is feeling its age.

  We had a lovely stay and the property is well positioned. However, the listing needs updating. There are not three double beds, as stated and photographed, but two double and two twins. The kitchen is very different to shown and now has an induction hob which needs to be stated as it cannot be used by someone with a pacemaker. This was an issue for us. The property was not very clean, with lots of dust and cobwebs. Carpets very worn, especially in the lounge. Some nice furniture, some very old and tired. The doors don’t fit properly, making them very noisy when opening and closing. Kitchen, whilst fairly new, is designed with the fridge in front of cupboards, this could be easily remedied by moving one of the storage heaters and relocating it. The bedding was very old and worn, our had bloodstains on it. Towels were good and seemed fairly new but the bathrooms are very old and grubby, in much need of a re-grouting and new shower screens at the very least. The TV was difficult to use, perhaps some very clear instructions left by the remotes would help? The property instruction book was very interesting, with lots of old photographs and maps of the area, but it does need to be updated. The owners, whenever we contacted them, were very helpful and friendly.

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• Michael - Verified booking

  We took the time to explore the detailed welcome pack provided by Jodie and Richard, which included a link to their cottages' dedicated website.

  This resource was packed with valuable information and proved to be incredibly helpful, allowing us to have a relaxing and memorable week as we celebrated our 20th wedding anniversary. While we had done some research beforehand, the welcome pack introduced us to more of the local region than we would have discovered on our own. The property is amazing, and although parking is on the street, it was close enough to easily transport our belongings into the cottage without any hassle. The cottage is finished to an extremely high standard, but it was the little touches that stood out the most. Cooking was a pleasure, with an easy-to-use stovetop and oven. While the kitchen has a small fridge, there is also a full-sized fridge with a freezer in the utility area, which was perfect for storing our champagne and wine. Locally, the pub next door was very cosy and offered affordable meal options. The friendly locals, who could clearly tell we weren’t from the area, were welcoming and made us feel completely at ease. We also visited Whitby and Robin Hood’s Bay, both within an hour’s drive, as well as Castle Howard and Helmsley, which have some great shops to explore, even on weekdays. Anyone booking this property will not be disappointed

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• Martyn - Verified booking

  Hutton le Hole was again the perfect venue for our holiday.

  Beautiful village, lovely people. Brookleigh cottage however didn't offer such a good experience. On our sixth stay there issues arose again which have been mentioned in previous feedback. On arrival we were unable to park at the cottage and had to wait for people to return to their vehicles before we could unpack our cars. This happened on several occasions during the week. Maybe better signage would help. The cottage is still very tired and in need of upgrading. The covers on the sofas are badly stained and we were pleased we brought our own throws to cover them. The bath and shower curtain are particularly grubby and off putting. Most concerning were the two occasions when the electricity supply to the cottage failed and we were unable to locate the fault on the fuse box. Calls to the emergency numbers went to voicemail and attempts to call us back failed as the village has no mobile coverage. Could a landline not be available for emergencies? Less important things that we have mentioned before about beds being uncomfortable and bedding being torn have not changed. Sadly our ideal holiday cottage turned out to be a bit of a nightmare this time.

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