Big Cottages & Group Accommodation in Robin Hood's Bay

Reviews

What our customers say about their holidays

• Samantha - Verified booking

  To start with the positives, the property is located in a great place for getting into Whitby.

  You walk down the bank for 10-15 mins and you are right in the centre. You do need to be fit though because the bank is extremely steep to come back home. Its a good location for going further afield (I would highly recommend Scarborough and Robin Hoods Bay). Unfortunately, there were alot of negatives with this property. It wasn't clean enough to the standard I was expecting, for example every single room had cobwebs in the corner of the room, the kettle had heavy scale, the iron had scale which transferred to your clothes when you used it (and leaked everywhere!). There were 3 trays provided for the oven and only the smallest one actually fit in. The shower in the bathroom was terrible, water leaked out of the bottom of the shower and hardly any came out of the head. There was a chunk out of the bath and the living room radiator. The house must be suffering from issues with damp as the entrance hall and living room walls were visible wet at the bottom. The neighbours were extremely loud, shouting and screaming at each other on a morning. I wouldn't recommend this property to others and wouldn't stay again, it's a real shame as it has potential to be so much better.

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• Julie - Verified booking

  Overall the house was fabulous.

  It was definitely a real difficult trawl generally climbing up the long slope and alternately the steps towards the house especially with our suitcases up from the main road and not many people would manage it , especially with little ones . We reckon it should be much clearer on details. The house was beautiful . Bed was very comfy. Lounge and tv was brilliant we loved the comfy seating. Kitchen was great. If you’re not tall you would find getting in and out of the bath a struggle as it’s set extremely high. High stools at the breakfast bar wouldn’t be suitable for young children . We couldn’t fault the house and thoroughly enjoyed our stay as the convenience of the location was great and we parked up at the nearby pay and display for two days , no problem.

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• Lucy - Verified booking

  We had a lovely stay at The Tannery.

  The cottage was really clean and comfortable and had a real homely feel. The autumnal touches of pumpkins (real and decorative) and fresh flowers were lovely. It was also really nice to get a welcome pack of local treats! The cottage was really well equipped and had everything we needed for 5 adults and a dog. The area where the cottage is situated was perfect for us. Just a 10-15 minute walk into town and right on the bus route if the legs needed a rest! It was lovely to get a message from Helen to say that the cottage was ready for us earlier than expected and we were free to check in when we were ready. We would not hesitate to book The Tannery for our next visit to Whitby!

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• Mr Halsey - Verified booking

  Whilst the position is very good, overall the house was disappointing. There is no table room for 6 people, and the sofas are past their best. The TV cannot be viewed from all the chairs. The down stairs shower room was in our opinion dangerously hot as the temperature control made no difference and you had to turn it off to cool down before continuing. It is also difficult to get into and so small you can barely move. The house heating control is difficult to use as it 'learns' but it generally doeswhat it wants rather than what you want. Instructions regarding waste collection need improving. It wasnt the best weeks holiday and we wont be using the house again.

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• Mrs O'Key - Verified booking

  The property was in a great location & the two parking spaces were an added bonus. Only grumbles are that there is only comfy seating for 5 people when the property is for 6, and the single beds are only suitable for children, very uncomfortable, although all the rooms were spacious and had plenty of storage space. Towels, it does say these are included which they are, however I would recommend taking your own as only one small, thin bath towel was provided per person. Pots and pans could do with replacing and the washing machine was very noisy. Other than that we had a great time.

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