Richmond Holiday Cottages

Reviews

What our customers say about their holidays

• Gina - Verified booking

  A beautiful cottage.

  Great location, car park around back £15 for week. Quaint front garden. On arrival before we had even unpacked I had to ring Sykes to say it had not been cleaned very well. Stain on bedding, bathroom mirrors you could not see through, dirty cutlery and kitchen cupboards, mould in a casserole dish, this was to name a few. Welcome pack of half open jar of coffee and teabags, a packet of choc nuts all but 3 eaten out of them! Thank goodness no one had a nut allergy!!!! 2 bags of crisps and miniature marmalade! Skye’s got the caretakers daughter to come and do a re clean, even she agreed that this was not up to standards and did a quick clean upstairs, this was now about 5pm ish, we appreciated her coming and gave her £20 for having to try and rectify someone’s else’s cleaning, if she had done all the cleaning that wanted doing she would have been there a good 4hours. I cleaned the cutlery and draw, wiped all the kitchen down, found half used garlic behind trays, food left in end cupboard ( which I left) there was cake in bedroom draws, sweet wrappers under bed, coat hangers and someone’s knee bandage on book case in lounge!! The list is endless, I have photos to prove all this too. Good grief this property wasn’t cheap to stay in. The owners have lovingly restored this cottage and put good quality furniture in, what a shame for it not to be maintained the way it should be. Before I left I hoovered lounge and kitchen took photos to prove I left it looking nice. Hopefully the cleaner will hoover all corners that’s not been done in months! What a shame. Would have been nice for Skye’s to have told the owners of our grumbles on that Saturday, but they said we complained the day before departure, that was our second email. The caretaker also should have come to see it too, his daughter even took photos. Very disappointed how we have been treated.

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• Ray - Verified booking

  Very convenient for Central Richmond and all it has to offer and also access by foot to good riverside walks.

  It is a lovely property and as the instruction book advises the house warms up well and seems to retain heat. ( Thick walls helps with this ) The exception is that the kitchen radiator cannot be turned on. It's okay if cooking with the cooker or you have to leave the sitting room door open. However, that then cools down the sitting room. Thankfully, the weather turned very cold only the day we departed. We found the furniture and beds comfortable. (Even the one settee that was well used and dipped. That became my spot) More wine glasses would be advisable, only three when we arrived and one broke in the dishwasher. We bought two more. Some microwave dishes, potato peeler would be good otherwise utensils were well catered for. There was dish washing tabs available but no washing machine tabs. I know it is self catering but often there are some available at cottages we rent. The welcome pack on arrival was good thank you. We were mixed family and friends staying so not having locks or a bolt in the toilet/shower rooms is not good. We had to make signs for the doors and tell folk that if the doors were closed it was in use. Re parking, we off loaded the cars at the gate with warning lights on. We paid £15 to park the car for a week in Nunns Close Car Park. Very close to the property. (£15.20 if you use Ring Go App ) A good week was had.

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• Andrew - Verified booking

  This is a lovely property and we’ve stayed here twice now.

  It’s a lovely location and very convenient for visiting Yorkshire and beyond. On the whole we enjoyed our stay but this time we were unfortunately disappointed with the cleanliness of the crockery, the grill pans were all greasy and bits of burnt stuff in them, the frying pans were all burnt and warped and the cupboard storing them was all broken. Both showers and the sinks did not drain properly and almost flooded over on several occasions and so we couldn’t properly shower or enjoy a nice shower .. since we stayed last time we felt the place needed a deep clean. All that said, this IS a lovely cottage and one in which the owners have obviously invested a lot of money in. The linen was all clean and fresh and there was a lovely welcome basket with doggy treats for our dog when we arrived which was nice. This property has nice amenities like a dish washer and washing machine, sky tv etc … it’s very comfortable although maybe the sofas could be freshened? The property is in an ideal location for setting off on day trips with the dales and the A1 nearby … all in all we enjoyed our stay and I have to say when I notified the owners about the issues above they replied promptly and said they were on to it. I hope they do because all this property needs is regular TLC and maybe renewing pots and pans every so often! Thanks for the stay x

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• Irene - Verified booking

  Thoroughly enjoyed our stay in Richmond, in this quaint wee cottage.

  It was so handy for walking to the town which is a lovely place. The parking can be a bit tricky at times but we managed to deal with it. Richmond is lovely and has all your shopping needs right at hand. For coffee we recommend Mocha on the Market Place. The pies from the Noted Pie Shop lived up to their reputation too! We had the most delicious Sunday roast beef lunch in The Fleece and highly recommend going there, even for a drink. We also ate in La Piazza Italian restaurant and thoroughly enjoyed it. If you enjoy walking please try some of the recommended walks as they are lovely. The gentleman in the Tourist Information office was extremely helpful giving us advise etc. Also pay a visit to The Station , it’s amazing! We had ice cream there, coffee, shopped in the gift shop and even saw a film in the cinema! All excellent! Also explore the towns and villages round about, they are all so lovely. The cottage itself was excellent. Everything you need and very quiet as it is down a gorgeous wee cobbled street with no traffic. In one minute you’re at the castle and the Market Place. All in all a very enjoyable holiday. Thank you

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• Scobie-john - Verified booking

  The name of the house "Duck" is not to do with the bird but to do with ducking under something!

  in this case the back door out into the wonderful cute garden! REALLY REALLY REALLY great place and location. ABSOLUTELY loved it and was just right for 3 people who needed their own rooms! Was slightly put off with the downstairs toilet being right in the entrance way and the kitchen not connecting with the dining room directly - you had to go through the sitting room into the dining room. Only two minus points! Other than that WOW ...felt like it had only been newly furnished last week! Upstairs the bedrooms were great en suite in one case and the other two shared a wonderful spacious bathroom. Want some mats in the shower though or something to hold on to! And loved the warm towels even in summer!!! Would love some original pictures on the walls of the area or further afield. Something to go in search of! The local "pub" was a bit of a disappointment - more a bar so designated driver a must in order to go in search of a good place to nosh and wet the whistle. CERTAINLY would like to stay there again!

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